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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 487

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B
Bhanuganti
from Hyderabad, Telangana
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Mobile 4G pack offered with false information

Address:Hyderabad, Andhra Pradesh, 500047
Website:Idea cellular.com

I hold [protected] Idea mobile no since 2001, recently they gave me 4G data pack sim, stating that it's of no additional cost will be as my regular bill on 18/1/2016...however as on 25/1/16..I am receiving a message o[censored]ntil led amount of ₹6, 011...i am aghast of this balant fraud billing...spoke to Chaitanya (150001) em I'd...said don't use..data need to wait till billing on 14/2.....
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V
vivek Katara
from Mumbai, Maharashtra
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Convert my postphone cell number to prepaid

Address:Agra, Uttar Pradesh, 282007
Website:www.ideacellular.com

Dear Sir/Madam,


My Name is Vivek katara, using idea cell number last 4 years and want to my idea postpaid number to prepaid but idea office-(Sanjay place Agra) guys told my number will not covert postpaid to prepaid.
request you to please do the needful & suggest the right ways/process for converting my cell number from postpaid to prepaid or discontinue my cell number as well as relationship with idea cellular...
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J
justonjoy
from Bengaluru, Karnataka
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Skillderby gaming service

Address:Pathanamthitta, Kerala, 691554
Website:Skillderby

Yesterday I have got a message regarding the activation of skillderby service. Without asking my permission they have charged me 21rs for this unwanted and useless service. I am so frustrated with this good for nothing service. Please try to respect to your consumers value....
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S
sandeep8757
from Gurgaon, Haryana
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Wrong service activated on postpaid no

Website:www.ideacelluler.com

Dear sir,
See attached screen shot of SMS. I have not activate any service but service activated in my Post paid Mobile no. [protected] and rupees 35 deducted (applied on bill) from mobile account.

Please deactivate this service and refundy 35 rupees.
Please contact me in this no. [protected]...
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A
arunvict
from Bengaluru, Karnataka
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Harassment calls from agencies

Address:560006

My number is [protected] and I am currently not using this number. However, I didn't make the payment due to financial difficulties. I am not denying that I will not pay I will pay it my this month itself.

Today, one of my friend has got a call stating the call was from the district court and the female spoke was from the verification department. She stated that your friend Victor Samuel Arunraj has a cheating case against him...
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A
abhishek 689
from Noida, Uttar Pradesh
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Service is been closed but why should i pay bill???

Address:560087

hello sir, mam

i am abhishek, my idea cell number is [protected].
on 28 i closed my connection and my security Rs 300 and whatever the balance is there
..the balance is Rs 135 i had paid means the balance is Zero..

but thinmg is the idea store and customer said that my connection is been closed
but why i got the bill????? for what purpose i will pay the bill if my connection is been closed..this...
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N
niitdhanesh
from Mumbai, Maharashtra
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Change my corporate plan with rs. 99 with 325 calls n&l

Address:New Delhi, Delhi, 110062
Website:www.ideacellular.com

My cell# [protected]. As per discussion with your Executive my Plan is Rs 99 for 325 Calls National & Local, but you have been given me only 250 Calls only. So I request to you please change my corporate plan as per discussion.

Change my plan from 250 Calls to 325 Calls N&L in Monthly Rent 99

Thanks,
Dhanesh...
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P
patilso
from Bengaluru, Karnataka
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Received bill even though i am not an idea customer.

Address:560100

Dear sir/madam,
I have already ported out on 7th of Dec-2015 but still bill generated for a billing cycle of 25th Dec-2015 to 24th Jan-2016 (Bill No.:[protected])
How can be charged for a service even though I am not your customer/user?

Mob no [protected]
Account no[protected]

Regards
Sandeep...
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N
Neeraj76
from Delhi, Delhi
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Fraud in porting no.

Address:New Delhi, Delhi, 110058

Hi, i am very new customer of idea and so far i feel like i feel like i have been cheated to adopt idea. And am so angry the way idea workers cheat their way around their customers.
I was vodafone customer for last 5 years and one day somewhere last week i got a call from idea service provider here is landline number[protected] and her (Sonali) mobile no is [protected]. She had a promising offer and lured me into the trap. She said...
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A
Arbaaz Khan125
from Patna, Bihar
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Very urgent

Address:Balrampur, Uttar Pradesh, 271604
Website:www.arbaazkhan.com

Sms detail - idea

Hello sir...Im currently using idea and my no is [protected]...
Can u plz mail me sms details from 01.11.2015 to 10.01.2016..My mail id mohd.[protected]@yahoo.com
Plz sir its very urgent ...Plzzzz send me hurry...
Or otherwise many problems come in my life plz sir plz...
Thnx a lot...
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Address:110049

Dear sir/mam,

I am not using this no.[protected] and i dnt want to pay this bill amount because bill amount 1600rs is too high and dere is extra charges Nd i dnt want to pay your executive call to me and using abusive language he is not listening me what i am saying to him mr vishal his name nd his contact no ([protected]) kindly take a action nd revert me
Thanx
Regards
Ali hussain...
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G
Gajanan Patil 1
from Mumbai, Maharashtra
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Request for the barring on mob 8793189666

Address:411041

Hello All of sudden on my mobile i got SMS as got a request for barring on Mob [protected], after that i have paid my outstanding amount to DOCOMO still Idea had barred my Mobile Please see the payment details

Customer Details
Account Number [protected]
Amount paid(Rs.) 103.0
Transaction ID [protected]
Transation Status SUCCESS

Requesting you to check the details and continue my...
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S
Satyasuranjeet Behera
from Bengaluru, Karnataka
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My service was closed on 29 july 2015 and idea sending a legal notice on 24 jan 2016

Address:Indore, Madhya Pradesh, 452010
Website:ideacellular.com

Dear Indian consumer complaints forum,

I am extremely disappointing to write this that I received a confirmation from Idea that the Disconnection on Mob.No. [protected] has been processed successfully through SR No.C1-[protected] on 29 July 2015.

Then, later on 24 Jan 2016, receiving a legal notice from Mr. Ashwini Mehra under Section 403, 405, 406, read with Section 420 of the IPC with the subject line "Outstanding...
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Address:Mumbai City, Maharashtra, 400010
Website:NA

I am using Idea Cellular from last one year, My Average bill was of 1500 to 1800Rs. All of a sudden I got a call in id of month that your Unbilled amount is 4500. than Checked it shows heavy internet usage. Than after internet was stopped by Idea. The Final Bill came 6500. I had checked with Idea Office they said you had used till 16th Jan 2016. whereas Idea itself had stopped services.
Also, The usage is not that much and no answer...
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K
Kumar Prasenjeet
from Mumbai, Maharashtra
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Unfair balance deduction

Address:Pune, Maharashtra, 410401

Without my consent some plan named comedy munch was activated on my number. Balance was accordingly deducted. even after i got the subscription terminated by calling customer care, the plan was again renewed after few hours, i addition I got useless response from the customer executive the next time I called customer care to resolve issue....
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S
sravisan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted by vas service

I am using IDEA network for past 04 years and my no is [protected], on 20.01.2016 one message came to me that such VAS service has been activated on my no. Around 70 rupees detected from my main balance when I called to customer rep they said money was detected due to 03 VAS active for my number, whether I never clicked the on such link or advertisement also they said it will be activate during the internet use by touch the third party advertisement....
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S
Sunil Dutt Verma
from Chandigarh, Chandigarh
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Overbilling by activating internet pack at their own

I received sms that idea is providing 3g internetpack for 10 days free on this number. There was no response from my side. But i was surprised to note that rs. 98 charged to my bill for internet pack, when i have neither requested for that nor used the pack.

Despite my request to customer care, visiting local idea office internet service was not discontinued, and charges are being added to my bill.

Finally, i...
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K
KOUSHAL JINDAL
from Mumbai, Maharashtra
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Problem in recharge

Address:Jaipur, Rajasthan, 302015

My prepaid IDEA no. [protected] (Rajasthan) and I have done a recharge of Rs. 300 on date 18.01.2016 through IDEA's official website. After recharge a receipt was also generated and its transaction ID is ESBJ[protected]. But till date Rs.300 has not been credited in my mobile and also not returned in my Bank a/c.

Many time I have approached to IDEA's customer care executives (No. 12345) but I have not get any satisfactory response....
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G
ghanshuagari
from Jodhpur, Rajasthan
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Offer benefit not received

Address:New Delhi, Delhi, 306203
Website:www.ideacellular.com

Dear sir on 21 jan 2016 i recharged my mobile no. With 149 rs because i checked my offer on my sim card that is when i recharge 149 i get 1gb 3g validity 28 days. but when i do recharge 149 i got only 450 mb 3g validity 15 days . i called customer care but not get positive responce so please sir help me...
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N
Nareshkumar Jain
from Delhi, Delhi
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Non cooperation from one of your customer care service centre

Address:Ahmedabad, Gujarat

I am your very old customer. I was availing auto payment through credit card. I lost my credit card and got new one. Due to this, my payment was rejected.

Today I have visited to customer care centre, near Sakar school, New C.G.Road, Chandkheda to get cancel of this service. Mr. Jignesh Shah replied very roughly, left his chair and went for tea. I waited for him. On return, I asked for the procedure to get this facility canceled...
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