Idea Cellular Complaints & Reviews

Dears
I would like to inform you that Ihave disconnected the idea postpaid number ([protected])due network issue on 11/01/2016 and the reference no for the same is-[protected].And one of your executive called me on 20th instant for payment and same i have paid to Marathahalli outlet on 21st and amount is 380/-(adv.-300+80 in cash).

So request you people not to disturb by calling regarding the payment issue....

First of all, I didn't receive any reply for my previous complain #Reference Id E1-[protected].
Now, again you guys wrongly charged for my 3g bill cycle. On 2nd of November, I requested you guys to deactivate my 3g plan but you told me to call on dated 3rd November as your System was not working. Then, I tried to call you on dated 3rd, November 2015, where I requested to change my billing Internet 3g Plan along with Calling Plan...

I am "ponnada prasanth kumar" s/o : ponnada venkatacharyulu,
my mobile number is : [protected]
in 12/2015 i will be try to change my idea number prepaid to post paid . i will submitted our documantation . and will pay 300 rs amount and i will take post paid sim .
The idea customer officers is say after 2 days your sim is activation.
after 50 days also . i meenS still now all so its not active sim . i need full...

I topped up my phone (which already had 50 MB of data left) with a 1 GB 3G data pack two days ago
When I had finished checking the news this morning (only took 5 minutes of reading some text) all of my 35 Rs balance was gone along with the 1 GB data that I had only topped up two days ago!

I called up customer services on the toll free number 198 and explained the situation but the operator Vasimali said "yes that's...

I had an Idea postpaid number ([protected]), for which I requested to disconnect the services in mid-November. I was informed that my request would be processed in 24 hours. After that, I didn't receive any calls/emails/text from Idea regarding bills etc. I had 2 critical eye surgeries between December 23, 2015 and January 08, 2016 and have been on complete rest for last one month. Since December last week I'm getting calls from Idea that...

Idea contest play I answered 20 questions more but my main balance taking u charged 30 rupees above actually my prize in idea contest 200 rupees above this money not coming in my main balance account.so fix this complaint take a action immediately I want my winning money....

Hello sir i am using [protected] i have done recharge 202 with unlimited 2g data pack then by mistake i have done 178 with 1 gb net pack .when i was calling customer care they told me your 202 pack is waist u got only 1 gb .so pls cancel my 178 net recharge and provide my money back.if you cant give money back provide me talk time. pls help me as soon as possible....

Hi, I am very new customer of Idea and so far I feel like I feel like I have been cheated to adopt Idea. And am so angry the way Idea workers cheat their way around their customers.
I was Airtel customer for 6 years and one day somewhere last week I got a call from Idea service provider Here is his number [protected]. He had a promising offer and lured me into the trap. He said - Dear Sir, I am speaking from Idea and for you we have...

I(rahul mewar) had my number ([protected]) for last 8-9 years. As my dual sim mobile got faulty, i got call forwarding activated on it. But now its got permanently disconnected on 19 jan 2016. Went to punjabi bagh idea centre, they are saying its not available now. But its hardly 3 days since p.d..contact number [protected] and email id is [protected]@yahoo.com....

I'm using Idea cellular services and my mobile no is [protected]. I have recharged my no with Rs. 200 and I hardly used it for calls. All of sudden balance is showing as 0. When I called the customer care to know actually problem or if any thing is automatically activated without my notice, they are saying to call someone else and find out what happened and there is no proper response from them. I want my balance back....

I am Abdul Kamal, an idea ported customer and my number is [protected] (kerala)

I was got an sms that attached with this mail .. It declars that offering 1GB inter net package for inly 149 ₹ . So i reacharged with that amount on same day (17.01.2015)..
Now i have a complaint that i didnt get that benifit till now and didnt get a proper reasonable reply from idea customer care.....

I am a customer of IDEA UPW postpaid for last 4 years and have not face any problems till 2015. However, in Dec 2015, i decided to change my postpaid plan.
My idea no is [protected].
Old Plan : 249 Corporate PLAN
New Plan : NO BILL SHOCK - 399_UPW

My plan was changed on Dec 2nd 2015. Since then, there have been continuous problems in my monthly bills. The charges for data were billed in my account leading...

Sir my mobile no is[protected] jis PR Maine 140 ka recharge on line kiya tha but mere Account se paise cut gaye lekin recharge failed aya jiska order no [protected] Jo ki date of 20-1-16 the time of 5.21pm PR kiya tha abhi tak mere Account me kata gaya paisa wapis nhi aya hai please mere Account me Kata hua paisa wapis kare...

I am unable to receive banking transaction messages or OTP's from all banks. IDEA customer care says that other than banking messages are received means it is the fault of banking companies. Banking people are saying that is the fault of mobile company. Is there any solution. I have de-activated DND also. Is there any use if new SIM card is replaced....

Today I went to your Southern Avenue office, south Kolkata to register for a new Idea sim in my name...My photograph showed my face completely...but my shoulders were not visible in my passport size photograph...Your service agent at the office said that my photograph will be rejected... I was carrying a valid Aadhar card...2 xerox copies of the front and back page of my Aadhar card and 2 passprt size photograph...The personell at your Idea...

SIR,
we are suffer from idea services, lot off problem in internet connectivity...and lot off problem like as payment problem (we are paid bill in idea galary on time means before due date but idea customer care replied we are bill not paid)
in khamgaon city internet cervices is good not best and in washim city internet service is very very bad. my 3g plan speed less than 2g speed (only 3and 4kb speed)
sir agar aisi...

My name is Uday kiran. I had a Tata docomo prepaid sim card initially which i used for my communication over mobiles. Then Idea Cellular company representative called me and requested for switching docomo prepaid to Idea postpaid. I shifted my sim card to Idea. After using it for few months, as i am not satisfied with Idea postpaid, visited idea 3 Idea showrooms to convert from postpaid to prepaid. Initially they said that they dont have...

Unethical behavior
Not responded for the grievance
No decisions / solutions are taken for the said problem
repeatedly ask the same question by so many people...

This is to inform you that on 17 Jan '16, a third party VAS namely " mydala deals" services were activated on my postpaid idea no [protected] without any request of subscription from my side.

It is further added that Idea customer care was approached for resolution of this incident but they declined to register any complaint stating that, ' This is a third party service not a VAS of Idea Cellular'.

As a complainant,...

I have recharged of Rs. 26 for reduce my call rate to 1p/s on date 20.01.2016.
But still it is not activated.

Customer care executive always lying on their statement.

Because last time I recharged of rs 57 and my call rate get high from 1p/s to 1.5 p/s. that time when I asked to change / cancel my plan, Customer care executive told me active any other plan then this plan will deactivate .

Now...