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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 511

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V
viveksingh123321
from Noida, Uttar Pradesh
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Unnecessary balance deduction

Address:Kanpur, Uttar Pradesh, 208027
Website:ideacellular

I am in chennai and m using the same network, but bal. still deduct when i use my internet, when i complained then they r saiying .. we can't refund ur balnce..we r tied up with vodaphone network, and m getting idea 3G network in chennai, then y? aroung 200 hundred rupee deducted from my a/c....
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S
shivank89
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Idea number portability

Address:Pune, Maharashtra, 411057
Website:Idea Cellular

Idea Cellular is cheating customers by refraining from porting out from Idea. They used to cancel the port out request automatically without any reason. It is common practice of Idea, as I have faced this problem every time. They are giving worst service of 3G . For complaints they used to close the complaint by itself and marked as resolved without asking the customers. They do not have any reason for cancelling the port out requests....
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J
Jeet Ingale
from Mumbai, Maharashtra
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About the mobile number portability

Address:401303

Respected sir i am prasenjeet ingale using the nub. of [protected] of idea cellular . i am so iterated about idea services. i decided to portout in other company. but idea does not give me permission to go out. i dont know why . from last month i had tried to portout but the always cancelled my request due to contractual obligation. i dont know that is the meaning of this word. i called consumer care so many time the saying so many region....
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M
Muralikrishnan Jayaraman
from Bengaluru, Karnataka
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Value added services automatically subscribed without initiating.

Address:560008
Website:idea

Hello, I'm using the prepaid Idea number and the circle is Kerala. I have seen three times the amount got deducted automatically for subscribing value added services, it is strange that i have not been initiated and i'm getting these messages and the amount is deducted from my account. I want my money back and my number is [protected]...
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Address:Jalna, Maharashtra, 431501
Website:www.ideacellular.com

Hi sir/mam, I was using Idea postpaid connection and disconnected it for some reason. I got confirmation of disconnection nubmer [protected] on 9th Nov 2015 form Idea, Also paid all previous bill amount. But on 4th of Dec which is my bill date, I got an e Bill with monthly rental amount. How come they send an e Bill for disconnected number....
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F
fotofine lab
from Pune, Maharashtra
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Payment deducted in last month but not received my 1 gb data

Address:Pune, Maharashtra, 411033

My mobile number is [protected]. last month I activate data plan of Rs 600 which give me 3 GB data for 3 Month... I use last month this data completely & pay all my extra charges but this month I did't want my 1 Gb 3 G data so when I start Internet then Internet uses are chargeable as per our rate & our unbilled amount increase......
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S
Shashank Alai
from Pune, Maharashtra
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Automatic juice up & fasching subscription (Mo: 9822767880)

Address:Nashik, Maharashtra, 422002
Website:www.ideacellular.com

I want to inform you that the two unnecessary services of JuiceUp and Faschinz are automatically activated on my mobile number ([protected]) on 22/11/2015. Since then both of these services cost Rs 56/week (JuiceUp - Rs 21 & Faschinz - Rs 35) for two weeks total amounting to Rs 112. Really fed up of these unnecessary amount deductions from my account. Please deactivate these and stop deceiving people by unknowingly activating such services....
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9
9922156832
from Mumbai, Maharashtra
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Discrepancies in postpaid bill

Address:412105
Website:www.ideacellular.com

Hi, I am the Idea Post Paid customer. I was happy about this service. But now i am really very disappointed. because of the discrepancies in the postpaid bill for the period[protected] to[protected]. I am charged unnecessary for the SMS-MT charges. This month i got charge of Rs-149. I have no intension to send such messages which would costing me Rs-149...I wanted to call the customer care regarding the same. But my previous experiences...
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N
Nadeem Tomar
from Chennai, Tamil Nadu
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Poor service by customer care

Address:New Delhi, Delhi, 11094
Website:IDEA

I purchase new idea prepaid number [protected], on this number done i have 2 recharge of 68/- on same day by mistake, so please help me to refund 68/- or increase validity. I have talk to customer care they were playing customer feeling, when i said to transfer my call to TL or senior executive they were transferring call to there colleague and it happened 3 time. Executive details are below: Assistance manger : Nikhil Garg TL -Brijesh...
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J
jeyanthirani
from Delhi, Delhi
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3G Data service

Address:110010
Website:idea network

I've been given 3G data offers of Rs 98/- and Rs 156/-. Though they had given me 1GB 3G data, they deducted the available data irregularly. At place where only it should cost 3 -5 Mb, they have deducted 20-30mb. It is happening more often and I have to recharge my account for data pack once in 4 days. I'm sure none of my apps were running in the background. Also, as measured by my mobile i consumed only 250mb from the date of activating data...
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K
Kanwar33134
from Ludhiana, Punjab
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Bill of my number 781444544 gone out of reach

Address:Ludhiana, Punjab, 141002
Website:www.ideacellular.com

My number is [protected]. MY NAME IS KANWARJIT SINGH. My bill plan was 399. And i had credit limit of 1300. But in this cycle i get bill of Rs 2600 approximately. How could it possible as customer care executive said because of excess data usage i have to pay this . So i paid today comlete bill as i had no more option. I want to ask that if my unbilled amount was growing more than above credit limit which was Rs.1300. Why i didn't recieve...
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K
Kanwar33134
from Ludhiana, Punjab
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Postpaid bill too much

Address:Ludhiana, Punjab, 141002
Website:www.ideacellular.com

I had bill plan of Rs.399 since 4 months. But in this bill cycle.. my bill came Rs 2600 approximately. Until my unbilled came 1721INR my number had not freezed. But my number should be freezed after my unbilled amount of 1300 INR.which is my credit limit. And i didn't receive any warning message. Now i have paid bill because of no choice. Company executive said that i used excess mobile data. But its wrong as i have wifi connections at my...
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A
Anish Ayyappan
from Chennai, Tamil Nadu
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Block idea sim card

Address:Hyderabad, Andhra Pradesh

Sir My name is Anish K A and I have lost my Idea prepaid sim card. So, I want to block my sim card so that no one can misuse it. My no is: [protected]. My id no is: SWD2290906 ANISH K A 2-1-23/H/141 INDIRA NAGAR COLONY, Opp JNTU, HMT HILLS, BALANAGAR, RANGAREDDY, 500072....
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K
Krithika Yegnaraman
from Mumbai, Maharashtra
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Tracking sim

Address:Mumbai City, Maharashtra

Hello, I lost my iphone 5c in goregoan east in mumabi, on the 5/12/15 morning on the way to the local station. The sim is from pune and the phone is password protected. Its been more than 24hrs but it is still ringing.Please help me track it asap....
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R
ramanamit
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Unauthorised vas activation

Website:idea

My idea postpaid number- [protected] Idea activated a VAS magic box without my permission and charged me of 150 rupees. When I checked with customer service they told me this is via Internet and you might have clicked on some adds but I didn't recall clicking on such adds. They are making fool of thousands people by doing this and making huge money. With single click they may charge you of thousands rupees and my colleagues also suffering...
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F
Fazil Suria
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea internet balance lost

Address:Porbandar, Gujarat, 360575

I have recharged the internet data pack of Rs 299 and i get 1.25 gb internet balance on december 5 at4-30 pm but later at 6o clock i recieved a sms that u have recharged Rs 99and u get 300 mb internet data pack and my last balance get lost not carry forwarded i have called costumer care not giving any responce so please get my data pack back...
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M
MicAustin
from Eluru, Andhra Pradesh
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Amount deducted from my idea main balance

Address:Madurai, Tamil Nadu, 625010

I m using idea network. On 2nd dec I have recharged 1GB 3G data. Internet not worked Due to network problem in chennai.Its ok.But today while working internet 50Rs deducted my account and I have received message YOU HAVE BEEN ACTIVATED GLAMOUR ZONE. but I didn't clicked any GLAMOUR ZONE. I called customer care but he is not responding correctly . I didn't activate any ZONE.I need my money back....
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R
ramankshukla
from Noida, Uttar Pradesh
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Amount deducted

Address:New Delhi, Delhi, 110043

My mob no [protected]. I was assessing net and get massage of deduction of Rs 35 without any services. I want to say my service provider how they dsduct when I have not availed any services this is cheating with innocent customer. Now I want to ask them to refund my money....
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A
anup.birhman
from Kanpur, Uttar Pradesh
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Deficiency in service

Address:110045

Dear Sir, I ported [protected]r from Airtel to Idea in the last month and I was assured Idea company executive that all services will be available what I had been getting in Airtel but yesterday I tried to connect conference call and to my utter surprise call was failed and when I spoke to customer care executive, I was told that I have to pay extra for this service for this service. What was assured by their exective was not provided,...
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A
asfakpaliwala
from Mumbai, Maharashtra
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Idea mobile number - 8905903883

Address:Ahmedabad, Gujarat, 380001
Website:www.ideacellular.com

Dear Sir / Madam, Primary number - [protected] Supplimentry number - [protected], [protected] I purchased 3 SIM cards from the executive named Mr. Hemal (Mobile +91 [protected]) are calling me and selling plan over the plan in which 900 sharing plan will be one free supplimentry CUG card no any charges ( monthly rental ₹99) applicable on this card‎. As I could have received the same plan features in all three connections against...
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