Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Idea Cellular reviews & complaints page 602

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vishwesh Joshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Response from Idea Team

Sir / Madam, This is my 3rd mail to you & still no response from idea... I booked idea new connection from your web site and i received call from ([protected] / [protected])... and then One person from idea on 29th Jan15 collected Rs.350/- as a deposit and taken my documents for new number ... person gave me idea sim card also & told me that concern people will call me on my existing number & will provide numbers...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahesh Ladhelloo
from Vasai-Virar, Maharashtra
Report
Copy

3G balance got deduction

Hii this is mahesh as i had done my recharge on 31 jan 2015 with 103 for net pack but suddenly i have deduction from balance i spoke to customer care people they are so harsh in speaking o my heaven then again i had recharged my balance through bank the details are transaction id :-BSMP[protected] Idea No :-[protected] Transaction Date :- 05/02/2015 Mat :-103.00 so im again request u people if this will get deducted then what i should do tell...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mhappy2day
from Gurgaon, Haryana
Report
Copy

activation of Juice Up services

I am to inform you that one juice up service is activated today 4th Feb, 2015 from web for my no. [protected].for this it took 21 Rs.charges per month.After calling to customer care I am not satisfied with his response . As I stated that I haven't used any service or download anything named juiceup services is activated without my knowledge. I request you to not to fool people by activating such services and apply charges in their bill for...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Faizabad, Uttar Pradesh

Sir, I have idea number [protected], done recharge of 126 Rs of 1gb data pack but when i am using net balance deducted from my main balance. When i contact to idea customer care they told me that '' it is a ISF(idea smart phone) recharge and not work on any other company phones it works only on idea smart phones''. If they are giving this recharge only for idea smart phones so why this recharge is done on my phone? This recharge must not done...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rahul kumar a
from Mumbai, Maharashtra
Report
Copy

PAYWORLD BY RV IDEA DELHI

Address:New Delhi, Delhi

SIR MAI PAYWORLD SE IDEA DELHI KA 50 RV NIKALA HA EXPAIR THA MAI PAYWORLD ME COMP .KIA JISKA COMP NO 115423 HAI Operator Name : Idea Recharge Voucher - Regular[ DELHI ] >> PIN NO.: [protected] >> >> Tr. No: Date: Terminal ID: >> [protected] 20/10/2014 21:36:58 519100 >> >> Card Ser. No.: [protected] >> >> MRP: 50.00 Talk Time: 42.50 >> Admin Fee: 2.00 Service Tax:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abdullah Puvvnl
from Faizabad, Uttar Pradesh
Report
Copy

Access Bill Amount

Address:Varanasi, Uttar Pradesh

My Name is Abdullah. I am having an idea post paid plan since march 14. My Plan is I-plan-299. In this plan idea is giving 8 pack. In this 8 pack i have activated 5 pack for local voice calling (in one pack they are giving 100 min free), i.e. 500 min free, above 500 min i have to pay 50 paise/min. In rest 3 pack I have activated GPRS for Internet usage, in one pack idea is giving 135MB data free, i.e. 3x135 = 405 MB is free. My problem is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vassudev
from Pune, Maharashtra
Report
Copy

Rent continued inspite of connection barred.

Address:Pune, Maharashtra

Wanted to know and complain against Idea for continuing the billing inspite of barring the connection. I use Idea Netsetter which was barred from 12/12/2014 and hence was not able to use the internet connection. Idea kept the rentel continued till 13/01/2015 inspite of disconnection....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ravish Choudhary
from Nagpur, Maharashtra
Report
Copy

Forceful permanent deactivation of number and forfeiture of balance amount

Address:Vadodara, Gujarat

I purchased a Sim card for my mother number [protected]. After 3 months of successful usage idea suddenly informs me that documents submitted by me are not as per GOI guidelines. And after this message is they deactivate my Sim card. When I went to submit fresh set of documents at idea showroom. They tell me that your Sim is permanently deactivated and you balance ( Rs 91 and 3G data pack of Rs 179) is also lapsed. This is form of harassment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjaykumar N
from Bengaluru, Karnataka
Report
Copy

Regarding postpaid new connection

Address:Bangalore, Karnataka

Dear Sir, I am Nishanth N at bangalore, 30th january 2015 i have given all my documents with charges for new post paid connection and these documents collected by Miss. Kavya at bangalore Idea head office her number is [protected] so many times tried to her number but she is not picking up my call, And she does not giving any information regading connection kindly do the need full. By Nishanth N [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sanjay Ganju
from Mahe, Kerala
Report
Copy

Deduction of rs. 35

Address:Srinagar, Jammu and Kashmir

My mob. No. Is [protected]. Today 35 rs. Is deducted from my account for video talkies service. I was just searching something on google. what i clicked cant explain. Also i deactivated the service by sending sms. Also spoke to 198 representative. She told me that there is no refund. Idea cellular has to refund my 35 rs. and be candid to customer. Please refund my 35 rs. as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
O
OM PRAKASH AJIN
Report
Copy

Reqest for port to Vodafone,

I have on 24.01.2015, approached for transfer/ port my mobile no [protected] from Idea cellular to Vodafone, for which the Unique Porting Code was IR299649. I am constrained to say that you have still not transferred the number or being served by Vodafone. My enquiry at your Dugapura Jaipur out let reveal that the matter is under process, whereas, maximum time given by your own outlet as well as vodafone was seven days. I was assured...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu

I would like to inform you that Juice Up, Video Store and Gamepind weekly is activated from web for my no. [protected]. After calling to customer care I am not satisfied with his response that call after 4hrs to know the status and if you use any service then it will be chargable. As I stated that I haven't used any service or download anything named above services is activated without my knowledge. I request you to not to fool people by activating...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
deep123456789
Report
Copy

Idea Net pack problem

Address:Mumbai City, Maharashtra

Dear Sir I am Deepak mahale, mobile no.[protected] I have done recharge for internet GPRS pack with Rs. 38 RS.(whats app only ) for 30 days. I was not aware that It wont work in roaming. As it wont work in roaming the company should not accept the recharge. Now it is my loss for Rs, 38 /- Kindly return my money and take the action for future also, Thank you waiting for your reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
hariom_ag
from Jagraon, Punjab
Report
Copy

Internet 3G wifi connection no. 895800133 is not working

Address:Agra, Uttar Pradesh

I have purchased Idea 3G modem from Idea world sanjai place agra in Dec. 14 with unlimited plan free for 3 months but unfortunately we have great problem in the service whether speed too slow or internet not received we have complaint in jan. 15 but hardly one week we have received internet with 3G speed. now w.e.f. 2.2.15 no internet have been received either 3G or 2G, and idea dealer mobile world sanajai place agra has not taking interest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shaikhabdullahsk
from Mumbai, Maharashtra
Report
Copy

gallery is not support me in sim problem

Address:Mumbai City, Maharashtra

my name is saharunnisa abdulla shaikh my number is [protected] i am a 6 years old customer of idea cellular but before 2 days my card showing sim regestration failed i contact to idea gallery for this problem he told me that in this problem we have to change this sim into fresh sim i say do and start my number, then he say i have no fresh sim and in govandi or chembure also have no fresh sim u have to go navi mumbai vashi sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nikhilpro9
from Mumbai, Maharashtra
Report
Copy

Money is deducted with having call

Address:Allahabad, Uttar Pradesh

Hi, I am quite concern on this issue as on yesterday, 2nd Feb 2016 around 8:00 to 8:15 PM I got message from the Idea that 23Rs has been deducted from my account. I was amazed because I was working on my laptop. I was not done any call on my phone. After that, I tried to customer care number but it was not coming well. Today 3rd Feb, 2015 I again call on 12345 and contact with customer care they are saying that I have call an ISD number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malegaonkar
from Gurgaon, Haryana
Report
Copy

Robbery

Address:Nashik, Maharashtra

I had a message from idea cellular Ltd on 28 Jan 2015 at 1.05pm.special offer of 1GB 3G Internet for 28 days at Rs. 197. I have recharged my idea Internet 3G connection of Rs. 197 for getting 1 GB on 2nd Feb 2015 at 7.15 pm. from idea retailer samarth sales malegaon from his mobile number [protected] having transaction ID no. MH[protected]. After recharged I got message on my mobile of crediting 1023MB in my mobile account. But after some...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
syedmuneerraza
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forcefully activate GPRS pack and denied to waive off on bill. 9958619729

Address:New Delhi, Delhi

Hi, I was contact to customer care and appellate authority as well but both are denied to waived off. 2 times activated with in week without my permission. Also, I'm not getting any response from TRAI. Mobile Number : [protected] Connection : Postpaid Operator : !dea Region : Delhi, NCR E-mail id :[protected]@outlook.com Kindly look into this and I hope you will resolve my issue. Please find attached screenshot for...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shailendra kumar mahobia
from Jabalpur, Madhya Pradesh
Report
Copy

Special net pack of rs 249 didnt work

Address:Jabalpur, Madhya Pradesh

date[protected] I have plan for Get 100MB Booster Pack valid for 7 days @ Rs.50 (one-time billing only). Full Speed as per default base pack / service active on that the net pack didn't work after complainng many. I have talk to the customer officer in this matter he said to that the plan has not been activated in your mobile no [protected]
Istead of this the Bill is generated. I am very upsaid that without any reason they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rukhsar Shaikh
from Mumbai, Maharashtra
Report
Copy

in regards of my idea no. 9702989422

Address:Mumbai City, Maharashtra

i was using the above mentioned number since[protected] but i have lost my number in the month of September 2014 the number was in the name of my uncle who is abroad now.. i'm unable to get in touch with him. I was visited thrice in Idea Gallery situated in Thane, Naupada the contact person has verified all the documental informations from me but he denied to give me the same number. My above number has been permanently disconnected and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy