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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 600

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M
MOHIT9955
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Unnecessary balance deduction.

Address:Kolkata, West Bengal

Sir my idea no. [protected], the balance on 14/2/15 was Rs.125 around but in morning when I wake up it was only around 60. They have deducted my balance of Rs 60 without any qualified reason & without any requests or permission.. It's first time m facing this type of cheap issues s I would request you to refund my balance as soon as possible otherwise I won't left with any other option except MNP. I won't stay in a company like this.....
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N
Nitten Jaju - Atharv Group
from Kolhapur, Maharashtra
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Charges debited for services Idea Power services not activated for

Address:Kolhapur, Maharashtra

We are corporate customers of Idea. It was noted that we have been debited Rs. 99/- towards Video Subscription Pack and Rs. 258/- for SMS-MT for mobile no [protected] in the bill dated 23/11/2014. Non of the aforesaid services so billed for were subscribed by the company for this mobile number. As a Corporate number, no individual is entitled to take any offered services unless the company submits a letter / intimates to Idea...
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Nitten Jaju - Atharv Group
from Kolhapur, Maharashtra
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Wrongly billed for GPRS 3G for Rs. 650/-`

Address:Kolhapur, Maharashtra

Vide our letter dated 05/01/2015, the Plan on my mobile no [protected] was changed to "499 Privilege" which includes Calling + GPRS (1.5 gb 3G, thereafter 2G unlimited) services. Accordingly, my earlier plan and GPRS pack should have been by default deactivated / not billed for. However, in the bill no. [protected] dated 06/02/2015, I have been billed for the old GPRS Core service as well. How is it that 2 GPRS plans can be activated...
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D
devrajnalagarh
from Delhi, Delhi
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Amount debited but not recharge

Address:Solan, Himachal Pradesh

Dear sir,
I have recharge online my idea celluar phone no [protected] through yes bank ref no : net txn: billdesk bybk[protected] ideacellular of amount rs 100 on dated 8/2/2015 2:41:43 pm.

Amount has been deduct from my account but phone not recharge. Please do the needful at the earliest.

Regards,
Devraj...
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D
DRLOKESHTR
from Bengaluru, Karnataka
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Wrongly barring my number

Address:Bangalore, Karnataka

Dear Sir,
I, Dr Lokesh T R, your customer with Mobile No [protected], had received following mail from idea care (Wecare.[protected]@idea.adityabirla.com) on 2/02/2015
“Sub: Request for clearing the billed outstanding of your previous operator against Mobile No: [protected]
Dear Sir/Madam,
We are informed by your previous operator Vodafone Cellular Ltd that the billed o/s of Rs 590 as per the last invoice generated...
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S
sunil bathwal
from Bhopal, Madhya Pradesh
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automaticly activated value added service

Address:Raipur, Chhattisgarh

Dear sir, today morning when I switched on my mobile no. [protected] I received a massage, your request for GAMEPIND received and detected Rs. 21 but I never send this request. I surprised how come it activated this type of practice in other cellular services, now is this started in IDEA services...
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H
HarsHit Jyoti
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill overcharges

Address:Pune, Maharashtra

Hi, I wanted to complaint regarding my bill, I was having 399/- i-plan on my number " [protected] ", I had 3 2g packs activated on my number, On 12/Nov/2014 I requested to change my data pack from 3 to 4, the plan got changed from your side but it was never changed form my side . I always get a notification that you have 750 mb left which should be 1000mb, i complained it but nothing happened as they said in the bill it will be taken...
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V
Vidya U
from Jangaon, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid charges when phone is idle

To the concerned, My Idea mobile connection ph no [protected] -kerala It is with great displeasure and annoyance I register this complaint. I had been using an idea postpaid connection for more than 2 years. But recently switched the same to prepaid. It was a shocking fact to note that even when the phone is idle and the data connectivity has been disabled my balance keeps on falling on pretext of data usage. More than spending the...
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D
devrajnalagarh
from Delhi, Delhi
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Rs:100 debited from account but not recharge

Address:Solan, Himachal Pradesh

Dear sir,
I have recharge my mobile no [protected] on 09/02/2015 through debit card of icici bank. Amount rs: 100 has been deducted from account but mobile not recharge. Transaction id [protected] through icici bank

Please do the needful

Thanks
Devraj...
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D
D.K.seth
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uneccessary Charges & Bad Services

Address:Mumbai City, Maharashtra

As I was User Of Idea telecom postpaid-[protected]. they charge for Internet & value Added services which I have not used.apart from I had request many time for Activate my internet servies on my phone during regular use finally they were unable to privide proper services & CHARGE for the same.& finally discntinue my no.[protected] without any intimation which creat lot of problam for me for communication. I want...
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K
KUMAR AMIT PHD
from phaphund, Uttar Pradesh
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Deduction against free caller tune name

Address:Meerut, Uttar Pradesh

An amount 30 Rs deducted from my account against dialer tone name. on dated 01/02/2015 As I recived msg from 612345 that using *888*88# that name can be made as a dialer tone free of cost.Accordingly I requested the same, but an amount 30 rs deducted.


1) Deduction against dialer tone name on dated 01/02/2015.
2) complain raised on dated 01/02/2015 ( on same date after deduction of 30 minute).
3) Documentary...
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K
kartik yangalwar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect bill amount (Bill Related)

Address:Nagpur, Maharashtra

Dear sir/mam, my names is Kartik yangalwar and my mobile no. Is [protected]. I am postpaid user from idea celleur i have received bill in 1060 rs for feb month I’m very surprised to see this amount. I haven’t used my phone more than two week and no data services is activated, I'm not getting on what you charged this amount. I have spoken to customer care excutive but nobody is not giving me proper answer. Plz sir check this [protected]...
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Address:Sonipat, Haryana

Dear Sir pls find below mail for complaint detail We opted for the idea cellular service in nov2013 and we gave a request for the termination of all the services in october 2014 but then also they raised two month extra bill i.e. November and december 2014 just to avoide any further charges we paid full amount only after the assurance from the idea kundli office incharge Mr. Rajeev that the amount will be reversed. but till now...
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M
Mohd19arshad
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cheatting by idea celluler

Address:New Delhi, Delhi

Hi; I am subscriber of idea mobile number [protected]. I received a promotion sms from idea that log in on "www.ismartpack.com" and find your best internet offer. I logged in that website and inter my number and inter otp there was a offer showing 1 gb 2G internet in just 98 and ussd activation code *150*98# was there. I recharged with same ussd code but I got only 500 mb 2G for 14 days and did not get 1gb 2G internet. I called...
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O
onlythesunny
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

related to my plan

Address:New Delhi, Delhi

Dear sir/mam Myself Pradeep Kumar and my idea no is [protected] I m using the idea service since 8 years and very old customer of idea but from the last month i decided to port out from the idea service provider immediately because idea has changed my plan without any information i was using the champ175 plan from last 1 year but suddenly they change my plan into 225 rs pm then i call the customer care for this issue they said sir m giving...
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S
saurabh.vastragatha
from Delhi, Delhi
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3G Data not working and 10 days gone but no action taken till now

Address:New Delhi, Delhi

3G Data not working and 10 days gone but no action taken till now I had communicated to my Relationship Manager regarding the issue of 3G data not working.I also communicated to the customer care executive regarding the same.I was told that my complain would be actioned by 6th Feb but no action or communication has been made till date (12th Feb).The communication ID is :C1-[protected]. I am disappointed with the quality of services ....
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chaithanya ballem
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My idea demo sim block application

Address:Khammam, Andhra Pradesh

Dear sir,
I am Chaitanya Ballem from khammam. my mobile was stolen by someone in the crowded bus on[protected] at 9.30 am with my idea demo sim with number [protected].Today i blocked my demo sim today around at 01:00 pm. and i got replaced idea demo sim([protected]) from the Idea retailer at Yellandu, Khammam district, Telangana.

So, please kindly provide me confirmation mail that i have blocked and activated idea prepaid...
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B
Balvant SAS
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Disconnection of 11 year old number

Address:Mumbai City, Maharashtra

Dear Team, I was having a Reliance Number [protected] which I was using since last 11 year & the same number is used for my various bank transactions. During the month of July / august 2014, I used fportability to change my network from reliance to Idea due to network related issues. This number was active till 26th of January 2015 but after that without any intimation Idea has disconnected my this most important number which...
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S
Shalin Kumar Pal
from Lucknow, Uttar Pradesh
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ISF recharge

Address:Lucknow, Uttar Pradesh

This regarding the IDEA ISF online 3G recharge which I have done on 08.02.2015.The recharge is showing successful but when I am using the net the value is deducted from my main balance after calling at IDEA customer care I was told that IDEA ISF online 3G recharge is only for IDEA Smart Phone.
But my concern is if the recharge is only for IDEA Smart Phone then why the recharge is successful on other than IDEA Smart Phone and if it...
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shrisaisales
from Indore, Madhya Pradesh
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reagrding falls commitment

Address:Gwalior, Madhya Pradesh

Dear Sir, I have customer of 12 post paid number and i have shifted our number from reliance due to your good network service, but i feel very bad, because your company executive Mr. Manoj Mobile No. [protected] commited the fake commitment to us, i have clearly said to mr. manoj i want sms pack our two post paid connection which was [protected]/[protected], but he was not added the SMS pack in both number, both number bill genearte [protected]...
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