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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 603

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V
Vishwesh Joshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card not activated

Address:Mumbai City, Maharashtra

I booked New Post paid connection from Idea ... person came from idea collected 350/- an told me that within 3 days card will get activated and they will call me for number selection ... it has been more than 4-5 days no caal received from idea and if i called concern person he is not responding properly......
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V
Vishnu Deo Roy
from Delhi, Delhi
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Change of Plan without customer's consent

Address:New Delhi, Delhi

I am using idea post paid connection no [protected] with monthly plan of Rs 99/-. The connection is in the name of my wife Kabita Roy, Flat No 256, Pocket 1, Sector 19 Dwarka, New Delhi. The actual usage is rarely exceeded. Recently Idea has informed through SMS that on customer's request, the plan has been changed to Rs 125.00 per month. We were surprised that we never made such request. On inquiry from customer care, we came to know that...
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V
Vikasppppp
from Delhi, Delhi
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Receiving call from number 6744

Address:Papum Pare, Arunachal Pradesh

I have received a call from no. 6744 and another call n on the screen only the name was coming i.ei Call. And when I call to the customer care then i got no information. Being a idea customer if i m in trouble then its my own duty to take information from customer care. This was a very bad experience with me and with idea too. Therefore I decided to stop using my idea SIM. What the hell is customer care of north east....
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A
ankur katiyar
from Pupri, Bihar
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Balance deducted without any call

Address:Vadodara, Gujarat

My idea mobile no.[protected] which was activated on 28 Jan 15.Ihave recharged on 30 Jan 15 for RS110/- but today balance of 100/- deducted from my balance .Ihave tried to idea costumer care but not contacted for clarification.No services activated on my no.Kindly verify the subject matter and action to be initiated against defaulters.Thank you....
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J
johnajay
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3G

Address:Chennai, Tamil Nadu

Today I got a message that there will be no more carry overs of packet data, last week only i recharged, You also change the offers regularly, you changed the 500 MB offer also. Am planning to change the cellular services as we don't how many offers you will be changing that does not benefit us....
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Address:Pune, Maharashtra

I am using Idea postpaid connection since long. On 22nd november 2014 Customer Care Executive RESET my plan without itimating me which cause me Rs.845 extra for 3G service. I lodge complaint several times from 12th december 2014 but every time I got call saying amount can't refund. Very poor service and responsbility by Idea Cellular. If you can't able to provide service close your business and sit at home....
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C
chhayapmishra
from Pune, Maharashtra
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Mental harassment by Idea Cellular

Address:Thane, Maharashtra

Hello sir,
This is to bring to everyone’s notice that illegal practices being used by idea cellular to recover the dues from customers.It is observed that idea cellular india representatives are pretending to be “information officers” from “delhi court” calling the customers who seems to have some pending dues towards bill payments. I have bought a idea cellular postpaid connection.The person of gallery...
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C
chhayapmishra
from Pune, Maharashtra
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Fraudulent calls and contempt of Delhi Court

Address:Thane, Maharashtra

This is to bring to everyone’s notice that illegal practices being used by Idea to recover the dues from customers. I received this call just now(Jan 30th, 2015, 11:00AM). Exactly from the same number and I was forced to pay in next 30 min or else I was warned of pulling my case to court. In my case I had a IDEA connection and disconnected after a months time of purchase as I was not happy with the service and the service request...
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B
Babubhai Sindhav
from Hyderabad, Telangana
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Invalid Balance Deduct

Address:Ahmedabad, Gujarat

I have taken whatsapp pack rs 38 for 30 days, now when I on gprs and check only whatsapp, now from my main balance money cut down every time, I have do complaint on 22/1/15, another time on 29/1/15 now today 30/1/15 a person call me and told your balance not refund, Sagar patil, now I need turn off my service and only my 38 rs, another 15 rs cut down I can compromise for that.but for whatsapp rs38 need refund....
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S
Sandeep Akerkar
from Mumbai, Maharashtra
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Out going of Services of my Phone

Address:Mumbai City, Maharashtra

Dear Sir/ Madam,

From 27th Jan, outgoing services of my Mobile Connection barred for outgoing calls.

I want to note followings..
My Dec Bills are paid - please find attached mail from Ideal website - auto generated mail.
My general average bill never crossed 500~600 Rs - you may check data.
I received SMS as following on 27th Jan 2015 - Dear Customer, you have crossed 70% of your credit...
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S
Sakthi DN
from Pune, Maharashtra
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Poor Network and Customer Care Service

Address:Chennai, Tamil Nadu

I tried to contact Customer care for several times but all my efforts were useless as customer care line was not connected till the end. I got my SIM card with TamilNadu address thru MNP whereas I am using it in Chennai. Since I am using it in Chennai, i am experiencing network issue(no signal) and its showing the message as "IDEA(2G) service is unavailable". Though I tried many times to customer care, I am fed up by trying several...
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S
sovan das
from Mumbai, Maharashtra
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call details

Address:Kolkata, West Bengal

Dear Sir, I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id.[protected]@gmail.com Thanks & Regards Raju das...
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M
mayur_07cool
from Aurangabad, Maharashtra
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Barred services

Address:Akola, Maharashtra

Dear sir, I am using your services from last 5 years. I have paid half the payment out of last month bill. Today you have barred my services though I could have paid my bill by tomorrow. Your behaviour is shocking for the customer who is connected to you from such a long time. So I have decide to either port my SIM card to Vodafone Or surrender this number now. Regards Mayur Joshi [protected] Akola Maharashtra...
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S
satishkumar mathur
from Delhi, Delhi
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NOC not provided by idea Cellular

Address:New Delhi, Delhi

Dear Sir,
I port my mobile no.[protected] from idea to vodafone. on 22.01.15 the idea disconnect my no.and sent me sms(dear customer, your request for port out for mobile no.[protected] has been processed successfully through SR no.c1-[protected] thank you) on 22.01.15, 11.46 pm.

But the vodofone service provider said they not port out my mobile no.if the port out then give the NOC in writing against my mobile no.br...
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A
armeet
from Mumbai, Maharashtra
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Poor and cheated response by the Idea company

Address:New Delhi, Delhi

Respected Sir / madam I have been using idea postpaid no[protected] since quite long time. I have made multiple complaint over the no network coverage and no internet connectivity for this no to the customer care but no valuable responses was ever given.Finally on being disappointed by the poor services i have made request to port out this no to Vodafone on 13 Jan and UPC 241744 has been sent to me through sms .Then on 14 Jan company have...
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D
deep172
from Basi, Punjab
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missguided from customer care

Address:Yamuna Nagar, Haryana

Today I called the Customer Care in the evening of 48 recharge them inquired about the matter, but he gave me false information about me which of my 48 losses and the matter referred to them so that they do not assume so I request was scores plz my 48 rupees is back in my acount...
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K
Kanhaiya Jadaun
from Patna, Bihar
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not activating my new postpaid connection

Address:New Delhi, Delhi

Sir, I have purchased a new idea postpaid connection ([protected]) and pay rs 250 for security purposes. But after my full verification they are saying that it can't be active because you are a student. Please help me. You can call me at [protected]....
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S
sandeepelemane
from Mumbai, Maharashtra
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refund

Address:Bangalore, Karnataka

Dear sir, I would like to inform you that i have used idea postpaid connection last 6 month after that i have submitted my connection and all unpaid bill. My phone number is [protected]. In that time customer care executive told me my deposit money will be provide by cheque form the idea cellular company. but still now i will not get any cheque form the company side. please look into this matter as soon as possible and resolve my problem....
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K
kubersingh1984
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNNECESSARY CHARGE 2000/-

Address:Ghaziabad, Uttar Pradesh

Dear All, We have received a two call yesterday’s regarding my cell no. [protected], Mr.Gaurav Mobile No. [protected] Time 18.38 pm & one another call Cell no. [protected] time 15.38 Pm. First of all Mr. Gaurav has no manner to talk with customer. He has no listen how to tell the customer. So my question is why is calling to customer if don’t listen the customer problem. Second thing he has say that we have no any mail mark to are represent...
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S
sumitdhanrajgir
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reconcider my bill of 9990602770

Address:Ghaziabad, Uttar Pradesh

Dear sir, I Sumit Kumar residing in plot no. 10D /T2 Ikon Housing Society Vaishali Sector 6 Ghaziabad, had written you about disparity in my bill of no. [protected] with the roaming plan I was having in my no. You have also revert me back related to the same in which you have mentioned that the bill is charging correctly. But I did not get the clarification about, whether the roaming pack was not activated on my no. or having roaming pack...
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