Idea Cellular Customer Care

Hi,
I am using mobile number [protected] from last 2 years approx. with Idea Cellular mobile service providers. From last few months the Idea providers activated a feature called "Talk Time 299 Rental" on my number and are deducting Rs 299/- on a monthly basis. I called up customer care and they replied saying I have accepted this feature with their customer care representative. I asked them to share audio where I provided my consent to that feature. But they are not ready to share it.
Any call to their customer care is also useless as they are not ready to revert changes.

Kindly help.

Anand Vivek Khanduri
Contact mobile numbers:
[protected]
[protected]

everyday balance is reducing by 2 rs and saying that your fashion mms subscription is auto renewed by reducing your balance by 2 rs.

i made many calls to customer care but still no action is being taken.
they say we will deactivate this with in 24 hours, your balance will not be reduced hence forth

I wanted to deactivate this value added service i did not wanted at all.

my phone number is [protected]

Mohammad Parvez (Ghaziabad)

My No is [protected]

I have a Prepaid connection. Have enabled RC98, Data connection with Free usage upto 2GB, last month.

From the last 2 days , I am receiving innumerable messages about the data usage, on screen and Text messages, almost every 5 minutes. please stop thema s they irritate the customer with too much information which is not required. send a message a day of the total data used and the data available or inform him when the data limit is going to be crossed.

THe customer care is worst ever. No compliants are taken and they dont understand the requirement of the customer!

Hello,

I bought an Idea Net Setter 3g USB data card. I Have Activated Rs 845 Plan (6 GB).The Number Of Net Setter Is

[protected]. Model E1732 (7.2Mb).The Problem Is That My Net Setter gives Very Poor Speed. I Am Getting Speed Of

250kbps Only. I Can't Stream any videos from Youtube etc. I have been Trying To Contact Customer Care But They Says

All GPRS Supervisors Are Busy Or The Call Disconnects After 5 Minutes Music From Idea.

I Am Very Sad To Say That idea is Cheating Customers Like Me. If there is so slow Speed then Why one I Have To Pay

A Huge Amount.

Please take Necessary Action To my complaint and Speed Up My Connection and stop cheating and improve your customer

care.

Anurag Sharma
3g idea no: [protected]

sir,
I am recharged my idea cell phone connection with 97 internet package. My mobile number is [protected]. I am continuously recharged last 6-7 months with this package. They are provide 69MB daily internet browsing with 30 days in those days(almost 2070 MB usage). Today 23/09/2011, I am also recharged the same package with flex recharge method. then they send a confirmation and package activated message about the recharge. after the first usage, I have a message 'You have 1024.06MB browsing balance'. on the shop the are published a advertisement with recharge 97 have 2GB browsing. Then I called the Idea Customer care, and discussed with the problem. They are not officially declared this, its on testing. then I am requested to change my plan to earliest package. they are rejected my request and drop my call

I am recharge 97 with my knowledge and the advertisement on the shop. but the are provide the useless and uninformed package to me. I don't know what should i do. please help me

Dear Sir/Madam,

I am vijayakumar my mobile number is [protected] i am using idea service from last six months, 16.09.2011 i got massege saying that you need submite your id proof and photo within 3 days to aviod barrings, then i have submitted on 18.09.2011 but they have stoped my all incomeing calls aswell as out going calls from 20th i am really unstasfied with this service. i working in marketing depertment where i have to use mobile allways i last about 50000 rs bussness because of this.

i have received a call from a mobile number [protected] which is a harshad number fro idea company a person called and using abbusive language and when i call back to him the computer replies that the number does not exist. what is this when a call come from a number then why that number not exist. i want the person name and the address of that person.


Kindly help me

Dear Sir
I would like to inform you that Rs. 399 has been deduct from my account on 14/sep/2011 for Blackberry service, my mobile no. [protected] IDEA CELLULAR LTD, still Blackberry service not yet activate, know I request you to please activate my Blackberry service services immed. Or refund my amount immed.

Dear/Sir
Aplicant ne Apne Airtel Mobile No. [protected]&[protected] Ka M N P ideaMain Date 11/12/9/2011 Ko Shiva p c o Molarband Extn 3rd 60 feeta road Near Mother Dairy Badarpur Se Karvya Tha Aur Airtel Ne Merye Uprockt mobile No, Ko Date 14/9/2011 Ke Night 10.30 pm Ko Bandh kar deya Aour Idea Ne Meri Uprockt Mobile No, Ko Start Nahi kiya Hain Anekon Bar Sekait Castumer Caire Per Kar De Magar Camplaint Nambar Nahi De rahen Hain Aplikant Real Estate Mai Job Karta Hain Phone Bandh Hone See Aplicant Ko Bahut Dhan Hani Ho Rahi Hain
Aplicant Aap Se Preyar Karta Hin Ki Aplicant ko Harjana Delaya Jaye Aur Phone No, Start Karvya Jabe Annya Thaa Aplicant Sacham Nayyalya Mai Vad Dalne ko Majbuor Hoga
With Regards
Pramod Sharma, H,No, 2299/63 Block E-2 2nd 60feeta Road MolarBand Extn BADARPUR New Delhi 110044 Mobil (pp) [protected]