Idea Cellular Complaints & Reviews

Dear Sir/Madam,

Following is the complaint I filed with Idea Cellular on April 27, 2012.


Hi,

My name is Rajesh Vora and i was cheated by your company a week ago. I was offered a plan EBU Super 125. This plan includes 200 messages & minutes free, idea-idea 20 ps idea-other mobile 30ps. Idea-landline 50ps & STD charges to a landline/mobile will be 50ps per minute. Based on the plan...

Dear Sir,
I tried to do an online recharge for my Idea Netsetter prepaid on 12th June, 2012 for Rs. 598. However, the transaction failed and Rs. 598 was deducted from my bank account. It has been ten days and I haven't received the refund nor have I heard from you. Please look into it and take necessary steps as soon as possible.
The details of the transaction have been furnished below:

12-Jun-2012
(12-Jun-2012) ...

Dear Ms Shweta,
Customer Care Department
Idea Cellular

I have received your following reply:

" We would like to inform you that amount of Rs.12.9/- have been credited towards your Idea account on June 14, 2012 for the recharge of Rs.99/- made dated June 14, 2012.

Moreover, we would like to inform you that amount of Rs.12.9/- have been credited towards your Idea account on...

i am using idea prepaid connection from 8th feb 2011 by use of mobile number portability.. there was a no problem first 6 months, most my friends and relatives are select idea new connection and changing their no to idea through mobile number portability.

this is a time to inform to others.. idea provide a rate cutter Rs22, idea to idea 10p, o.mob 30p for 90 days val. but it's only activate in own idea coverage area ...

Dear Sir,

I G.Senthilkumar using the following numbers:

[protected] & [protected].

My number has been barred due to Non-Payment My Bill Amt is 586/- and i've paid 286 on 18.05.12 before the due date

again my number has been bared today due to non-payment of Rs.300/-. i cant get claim in our office for every 15 days.

i've sent the complaint to appellate...

Dear Team,
My outgoing services had stopped due to non payment and yesterday I submitted my bill but till now my outgoing services are not active. I am getting only fake commitments from there customer care representatives with reference no. till now i have received four reference No's to unbar my outgoing services. Ref No's[protected],[protected],[protected],[protected]
My credit limit is 1500/- but they (Idea) stopped...

Sir,
VODAFONE no [protected] port in idea, date-14th JUNE 2012 and upc code is VZ722278.But if i enter new idea sim card in mobile 'SIM CARD SHOW SIGNAL BUT I CANT RECEIVE INCOMING AND NOT MAKE OUTGOING CALL'.Say what can i do.
If i talk to customer care, he say your porting request is completed, u just dial 2222 and activate.
But How can i dial 2222 idea network not connect and phone show call ended.
so...

have a Idea Prepaid connection. 1MONTH BACK Idea Executive called me asked me for convert to Postpaid.Then I said ok. their Executive approached me and collected documents and money (300/-) and executive given one SIM to me. Now they are not responding with call or message.It is nearly 2 MONTHS over after they receive my money and documents. SIM which they have given to me is not activated.
What i have to do with that SIM and What...

as per your guidelines that the roaming charges have been scrapped we have today received the bill No.[protected] Dated:[protected], from IDEA and my A/C No. with Company is 8.10315999, They have charged Roaming Charges a sum of Rs.1354.74 in the bill. Therefore kindly look in to matter and advice us in this matter immediately.

Thanks & Regards
For, M.F. MARKETING

(JUMMA IQBAL)
Mo: +91 - [protected]...

Hi!

I had Dialer Tone issue with Idea mobile number [protected], so I called 198 at about 8:00 pm on 17th June, 2012 to resolve it. I talked with a customer care executive and told him to add a complaint for the issue. Instead he gave me a wrong complaint number "12345". I asked execute his name. He replied with "Rowdy Rathore" while making fun of customer.

Kindly look for the matter and take...

Dear Sir/Madam, I am using this certain Idea number for the past 7 years more or less, recently I am having a real tough time to cope up to the service providers unnecessary deductions, in-spite of my talking to the customer care and their executives nothing has changed. Only my money is being cut! The moment I happen to call on to the corresponding customer care service executives, the reception and their services gets a jerk and I loose...

IDEA NET SETTER ROAMING...............SUCKS

I HAVE AN IDEA NET SETTER CONNECTION TAKEN FROM DELHI I AM CURRENTLY ON ROAMING IN JHARKHAND. IT WORKED FOR A MONTH, NOW IT DOES NOT WORK.
NET SETTER SEEMS CONNECTING BUT NO WEBSITES CAN BE OPEN. HAVE GIVEN MANY COMPLAINTS ON EMAILS AND SPENT MANY HOURS ON PHONE EXPLAINING THE PROBLEM. ONLY AUTOMATED THANK YOU MAILS. DIFFERENT AGENTS GIVES DIFFERNT CONFUSING MESSAGES AS TO...

[1] I have converted my post paid phone into prepaid. I have not yet been refunded inspite of full payment of outstandings before conversion.
[2] I have not sought any services, still i have received message from Iz-Idea that customer ID[protected] has been registered. I have received this message on[protected] at 12:37 hrs. what is the purpose I donot know.
pl. clarify.
Shailaja Sarada
[protected]...

Sir, I Mr. Kiran Adhav converted my prepaid Idea Sim to Postpaid after receiving calls and insistence from Idea call canter representatives. I paid Rs. 250 as refundable security deposit to Mr .Sanket (M- [protected], a marketing representative of idea cellular) working for "Velocita IT And HR Solutions" Authorized DSA for Idea Cellular (office at "Asmita" Paud Road, Bharati Nagar No.1, Kothrud, Pune).

However...

I purchased 3g net setter from Idea , most of the time it works on 2 g & the committed speed is not achieved
it's the worst service & inspite of complaint there is no improvement....

dear sir,
I have recharger for 98rs for free Internet on mobile for 30 days in-spite of that they are charging and deducting from my main balance till now they charged 19.30 rs,when i called customer care they are like."our server id down we are not able to revive your details, call after 1 hour".when i called again they refusing to accept.....

My idea net-setter number is [protected].They are offering a speed0f 7.2 mb/S.Bu for the last three days ie from 11.6.12 I am not getting a speed of 7kb/S.My bill date falls on 10th of every month.My plan is a post paid plan which is 947 per month for that plan 6gb is download limit.After 6gb they offer a speed of 128 kb/S.They don't give value for my money.I send them a complaint in their website on 11.6.12.Even after 3 days they didn't...

i am a government employee and buy a sim of idea after submitting all prof,after a week my sim stops working then i talked to cc then they told that ur documents is not submitted,again i submitted the documents to the service provider but still my sim card is not activated.this all happening from two months and it creates a very bad pic about idea in my mind.plz help.my contact no is [protected]...

I am a customer of Idea and suffering from continuous deduction of balance from last 1 week.I have recharged my mobile with 333 FTT and they suck my balance by automatically activating useless VAS services,which I never want.
On calling C.care they roughly said we are not responsible for your balance deduction and not going to refund any money.My mobile number is [protected] A.P Hyderabad.I had interacted with Vijaykumar and his senior...

Dear Sir,
I use idea post paid card and my Mobile number is[protected]. I have activated 3G network in my package as well. In that package I was given the offer of 500 MB in Rs 200. and I will be charged the same after 500 MB. But I am charged Rs. 5 per 10 KB in my march bill. When I called to idea customer care I was told that I am charged Rs. 3 per KB for using more than 500 MB. And that customer care executive also informed...