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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 794

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S
Sumedha Ketkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor internet connectivity in spite of the connection speed promised by Idea sales team

Hi,

I applied for the Aditya Birla Group, Idea Cellular Net Setter Internet Connection in the 1st week of January, 2010. My Netsetter ID for the same is [protected].

The sales team promised me a speed of 256kbps as per their Billing Plan "Net Setter 399". I had specifically asked the Sales Executive to check the feasibility at my home, however he said that it wasn't necessary as the Idea network...
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sandeepyadav
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted calls

Hi,
after enabling the DND service on the mobile([protected]) but still getting the marketing calls.. What is the use of DND service? Is there a way getting rid of these marketing calls?

Could someone help me with this?

Regards,
Sandeep Yadav
[protected]
New delhi...
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S
Suhail Bhattacharyya
from Gurgaon, Haryana
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Sending VAS Texts

Hi,

I am an Idea Cellular subscriber residing in Delhi with Mobile Number [protected].My connection is in the name of RATNA BHATTACHARYYA.

On 21st of Jan, I started to receive some SMS's which were actually deducting my a/c balance.I called up customer services and they have informed that I got 3 promotions activated.

1.Vaishno Devi Pack 2.Combo Alert Pack 3.Dating Pack

1st...
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indrasen girishchandras sahani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card

Respected Idea distributor
I GIRISHCHANDRA SUKEY KEWAT owns a idea pco and my pco no is [protected] and i have taken a pco from the shoaib who mobile nos is [protected] and now when i want to recharge again the person name santosh claims that the phone does not own by me and tell that it was own by some other person so i request you sir please take the following action and sent confirmation on my email...
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Vijaykumar Babasaheb Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequently changing EDGE to GPRS net setter mode & speed is slow

Name:
Number: [protected]
Content:
Today 22.01.2010 I connected net setter at some 11.00 night & net setter is connected on EDGE mode but after some 11.45 night I seen it change over to GPRS mode. How it changes automatically & speed is very dlow when it connected to GPRS mode. Please check it fix it.

Patil VB
[protected]


Time: 22/01/2010 23:58:59
Text message...
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A
ankit.chadha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The no.9911304050 committed to me is not being activated on my SIM card.

A customer care executive of Idea Cellular Limited committed the mobile no.[protected] from a list of available nos. on 9 January 2010. He promised me to activate the no. the same day. I did the payment but the no. was not activated on my SIM card.

I registered a complaint at the customer care of Idea Cellular Limited on 13 January 2010 . The customer care executives refused to activate the no.[protected].

On 16...
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INDU
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money from balance by activating any scheme introduced by themselves.

Dear Sir/madam
I have a prepaid connection of IDEA Cellular Limited (Mobile number [protected] and SIM number 8991048-[protected].I had recharged my mobile on 14th January 2010 of RS 50.00 and message card of RS 35.00 after that on 16th January 2010 the service provider start deducting the balance, when I complain this matter on 17th Jan in idea customer care they had said i had send the request for NET20PLAN of there service...
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S
Sunil Nilkanth Landge
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my outgoing service blocked

Hello sir,

I have purchased the IDEA sim in 2007 (mobile no. [protected]) and I have activated my ISD just after.. with deposit of Rs.1000.
This amount is later adjusted to my phone bill. Now after 2 year i got the bill amount with added Rs. 1000 for ISD deposit reason. I have paid my bill but not paid ISD amount because I have paid it before...

Now due to this reason company has blocked my all outgoing...
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V
vikram
from Pilani, Rajasthan
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BLOCK OUTGOING WITHOUT INFORMING

I M USING IDEA NUMBER SINCE MORE THAN 2 YEAR . THIS MONTH DUE TO SOME PROBLEM I COULD NOT SUBMIT MY BILL IN TIME WHICH WAS JUST 250 RS. AND MY CREDIT LIMIT IS 2000 . LAST DATE WAS 08/01/10 . AND THIS COMPANY BLOCK MY SIM ON 17.01.10 WITHOUT ANY WARNING . AS I M GOING TO PAY THE BILL ON 18/01/10..

THIS IS CUSTOMER RELATION OF IDEA............WHAT AN IDEA SIR JI...

I NOW STOP USING SERVICE OF IDEA...THSI COMPANY...
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S
Sachin Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty SIM card given with new connection

Sir,
I bought a new post paid connectio and paid 500-/ security. Even after verification of my address when I was not able to make a call, I approached customer care. They told me that my new number is already activated and there might be problems with my SIM card. I have to take new SIM card and pay Rs 50.
My complain is, why should I pay 50 rs when I got faulty SIM card on the first hand. Had it been the case that I...
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D
DAVIS JOHN PAUL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IDEA CELLULAR BILLING METHOD

THIS IS REGARDING IDEA CELLULAR MOBILE BILLS.

I WAS HAVING AN IDEA KERALA POSTPAID CONNECTION (NUMBER:[protected],now the number is being used by someone else as Idea sold it)I TOOK THE CONNECTION 1year back and was using just normally and my credit limit was Rs1000/-.That time Idea came up with its internet GPRS service.So i activated that.The usage plan was on time basis.The GPRS activation was just to check mail while i use...
+1 photos
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Dr. Sanjeev Shah
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal unwarranted restriction of services

Respected Sir,

I am a customer of IDEA CELLULAR for last 8 yrs. bearing postpaid mobile connection no. [protected].
The company is known for adopting unreasonable tactics to churn out money from their old customers with the support of whom, they have achieved the present heights.
My problem is
1- The company has illegally restricted my OUTGOING for last 10 days.
2- They had asked to pay the bill...
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P
Prathamesh Vijay Birajdar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Totally disappointed with costumer care service and GPRS service and poor quality serivce

My number is [protected].This is the second time i am complaining against Idea cellular mumbai.I am a telecom engineer.My first complaint is still not solved and now idea has started to play another bloody game with consumers.'BALANCE DEDUCTION WITHOUT NOTICE' yesterday my balance was around 173.53 INR.My daily 5 Rs/day plan is active.And today my balance is 158.53..That meanse 15 Rs deduction instead of 5 Rs deduction.And this is...
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sunil kumar singh
from Vapi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unexpected deduction

Urgent Basis Customer Heart Pain Complain:

Sub: Complain For Unexpected deduction from my prepaid valance amount

Dear Sir,
Idea prepaid Cellular Mobile Phone Service Ltd.Gujarat, India

I am a new customer of prepaid idea cellular phone since last 3-4 months. My cell number is [protected], IMSI number [protected] and present adress-B1-14 Sundaram Co-Op. HSG society Raveria Park near...
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Azmi Firoz
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harassment

MENTAL HARRASEMENT

Dear Sir/ Ma'am,

This is regarding my late payment for idea connection which I am using for more than 2 years. I understand and I know that you are not the concerened person for this, but I am sure that you will help me out. My name is Azmi Firoz and I am residing in east delhi. From last few months I was passing through a bad time with my family and job as well. As I am now working in...
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Allen Rumao
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Puk code

My idea data card is everytime asking me for the puk code & it's nt goin further then that...ma mob no. is [protected]...hope i get ma puk code as early as possible.....
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Ujjaval Tonk
from Agra, Uttar Pradesh
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Charge for non requested Services

My name is Ujjaval Tonk. I am using the services of Idea Celular Ltd. since last three years. My mobile No.is [protected](Alternate No. [protected]). I have some issues regarding my bill but they are not resolving them. The issues are as follows-
"I did never forward any request for activation of 'Cricket Alert Services'. But they have activated it on my number and now adding the services charges.Earlier I was not aware...
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Nitin Verma
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea moving supreme court against confirmed disputed bill

I have been constantly forced by Idea to pay the bill for mobile no. [protected] which in under dispute for last 4 months due to non-reversal of CLIR (Caller Line Identification restriction) charges of Rs.300/- per month. Despite of their constant commitment and confirmation for the reversal of charges, they have not only failed to live up to their promises in last few months but as their last attempt to collect the outstanding balance on...
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Shrihari Gokhale
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging for service Idea does not provide

I have been an Idea Cellular customer since March[protected]. My average bill per month has been Rs 1500 or more. I have always had a voice mail service with Idea. The voicemail service worked till 4-6 months ago.

Around 4-6 months ago my Idea voicemail stopped working. I have called to complain to Idea 4 times in the last 1 month alone. Every time they give me a different solution - but none of these solutions work.br...
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Monica Burtscher
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IDEA mobile service - not a good idea

1. On the 14th of December, my mother purchased an IDEA sim card from an IDEA outlet at 2nd Market, C.R. Park. She completed the required form, supplied signed copies of all necessary documents (passport and visa for India) and a passport photo. The originals documents were also shown to the retailer.

2. By the 25th of December the number was suspended due to "non-submission of documents" (according to both IDEA's...
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