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Idea Cellular Complaints & Reviews

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Updated: Jan 1, 2025
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Idea Cellular reviews & complaints page 794

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Y
Yashwant Kumar
from Ludhiana, Punjab
Jan 26, 2010
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Extra amount deduction by Idea for Net20 plan

Dear Sir,

I Yashwant Kumar your customer from last eight years. I m currently using three Idea No. i.e [protected], [protected] and [protected]. On 21st of Jan I have activated Net20 plan on [protected] around 11.30AM but it get activated at 5:30 PM on the same day and Rs.-20 had deducted from my balance. Problem is that I was not getting proper internet speed it was too poor around 1 to 2 KBPS. I called to your customer care they...
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RAMANATHAN Y
from Delhi, Delhi
Jan 25, 2010
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Cheating through Online Recharge and worst customer support

Respected Sir,

This is the complaint i have raised in consumercourt.in and consumercompliant.in regarding aditya birla group idea cellular services

Idea cellular services which is an awful mobile service provider to the customer and i recharged it online through my kvb debit card and then the amount 100rs got debited from account but then the recharge successfully done through internet but the sms came to phone...
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YERRA VIJAYA KUMAR
from Hyderabad, Telangana
Jan 25, 2010
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ebill facility

Dear sir,

I am Y. Vijay Kumar, bearing phone no. [protected]. I am recently change the prepaid to postpaid connection. I am aIready submit all the details for me and email ID also. But i have not recived any mail ebill regaring. I have all ready complained in costumar care, but yet they have not solved my problem. Our email ID: [protected]@yahoomail.com

So, kindly ttake necessary action.

Thanking...
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S
Sumedha Ketkar
from Mumbai, Maharashtra
Jan 25, 2010
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Very poor internet connectivity in spite of the connection speed promised by Idea sales team

Hi,

I applied for the Aditya Birla Group, Idea Cellular Net Setter Internet Connection in the 1st week of January, 2010. My Netsetter ID for the same is [protected].

The sales team promised me a speed of 256kbps as per their Billing Plan "Net Setter 399". I had specifically asked the Sales Executive to check the feasibility at my home, however he said that it wasn't necessary as the Idea network...
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S
sandeepyadav
from Anand, Gujarat
Jan 24, 2010
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unwanted calls

Hi,
after enabling the DND service on the mobile([protected]) but still getting the marketing calls.. What is the use of DND service? Is there a way getting rid of these marketing calls?

Could someone help me with this?

Regards,
Sandeep Yadav
[protected]
New delhi...
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S
Suhail Bhattacharyya
from Gurgaon, Haryana
Jan 23, 2010
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Sending VAS Texts

Hi,

I am an Idea Cellular subscriber residing in Delhi with Mobile Number [protected].My connection is in the name of RATNA BHATTACHARYYA.

On 21st of Jan, I started to receive some SMS's which were actually deducting my a/c balance.I called up customer services and they have informed that I got 3 promotions activated.

1.Vaishno Devi Pack 2.Combo Alert Pack 3.Dating Pack

1st...
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I
indrasen girishchandras sahani
from Delhi, Delhi
Jan 22, 2010
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sim card

Respected Idea distributor
I GIRISHCHANDRA SUKEY KEWAT owns a idea pco and my pco no is [protected] and i have taken a pco from the shoaib who mobile nos is [protected] and now when i want to recharge again the person name santosh claims that the phone does not own by me and tell that it was own by some other person so i request you sir please take the following action and sent confirmation on my email...
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V
Vijaykumar Babasaheb Patil
from Mumbai, Maharashtra
Jan 22, 2010
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Frequently changing EDGE to GPRS net setter mode & speed is slow

Name:
Number: [protected]
Content:
Today 22.01.2010 I connected net setter at some 11.00 night & net setter is connected on EDGE mode but after some 11.45 night I seen it change over to GPRS mode. How it changes automatically & speed is very dlow when it connected to GPRS mode. Please check it fix it.

Patil VB
[protected]


Time: 22/01/2010 23:58:59
Text message...
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A
ankit.chadha
from Delhi, Delhi
Jan 22, 2010
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The no.9911304050 committed to me is not being activated on my SIM card.

A customer care executive of Idea Cellular Limited committed the mobile no.[protected] from a list of available nos. on 9 January 2010. He promised me to activate the no. the same day. I did the payment but the no. was not activated on my SIM card.

I registered a complaint at the customer care of Idea Cellular Limited on 13 January 2010 . The customer care executives refused to activate the no.[protected].

On 16...
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I
INDU
from Delhi, Delhi
Jan 20, 2010
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Deduction of money from balance by activating any scheme introduced by themselves.

Dear Sir/madam
I have a prepaid connection of IDEA Cellular Limited (Mobile number [protected] and SIM number 8991048-[protected].I had recharged my mobile on 14th January 2010 of RS 50.00 and message card of RS 35.00 after that on 16th January 2010 the service provider start deducting the balance, when I complain this matter on 17th Jan in idea customer care they had said i had send the request for NET20PLAN of there service...
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S
Sunil Nilkanth Landge
from Chennai, Tamil Nadu
Jan 20, 2010
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my outgoing service blocked

Hello sir,

I have purchased the IDEA sim in 2007 (mobile no. [protected]) and I have activated my ISD just after.. with deposit of Rs.1000.
This amount is later adjusted to my phone bill. Now after 2 year i got the bill amount with added Rs. 1000 for ISD deposit reason. I have paid my bill but not paid ISD amount because I have paid it before...

Now due to this reason company has blocked my all outgoing...
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V
vikram
from Pilani, Rajasthan
Jan 20, 2010
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BLOCK OUTGOING WITHOUT INFORMING

I M USING IDEA NUMBER SINCE MORE THAN 2 YEAR . THIS MONTH DUE TO SOME PROBLEM I COULD NOT SUBMIT MY BILL IN TIME WHICH WAS JUST 250 RS. AND MY CREDIT LIMIT IS 2000 . LAST DATE WAS 08/01/10 . AND THIS COMPANY BLOCK MY SIM ON 17.01.10 WITHOUT ANY WARNING . AS I M GOING TO PAY THE BILL ON 18/01/10..

THIS IS CUSTOMER RELATION OF IDEA............WHAT AN IDEA SIR JI...

I NOW STOP USING SERVICE OF IDEA...THSI COMPANY...
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S
Sachin Kumar
from Delhi, Delhi
Jan 19, 2010
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Faulty SIM card given with new connection

Sir,
I bought a new post paid connectio and paid 500-/ security. Even after verification of my address when I was not able to make a call, I approached customer care. They told me that my new number is already activated and there might be problems with my SIM card. I have to take new SIM card and pay Rs 50.
My complain is, why should I pay 50 rs when I got faulty SIM card on the first hand. Had it been the case that I...
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DAVIS JOHN PAUL
from Mumbai, Maharashtra
Jan 19, 2010
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IDEA CELLULAR BILLING METHOD

THIS IS REGARDING IDEA CELLULAR MOBILE BILLS.

I WAS HAVING AN IDEA KERALA POSTPAID CONNECTION (NUMBER:[protected],now the number is being used by someone else as Idea sold it)I TOOK THE CONNECTION 1year back and was using just normally and my credit limit was Rs1000/-.That time Idea came up with its internet GPRS service.So i activated that.The usage plan was on time basis.The GPRS activation was just to check mail while i use...
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D
Dr. Sanjeev Shah
from Veraval, Gujarat
Jan 16, 2010
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Illegal unwarranted restriction of services

Respected Sir,

I am a customer of IDEA CELLULAR for last 8 yrs. bearing postpaid mobile connection no. [protected].
The company is known for adopting unreasonable tactics to churn out money from their old customers with the support of whom, they have achieved the present heights.
My problem is
1- The company has illegally restricted my OUTGOING for last 10 days.
2- They had asked to pay the bill...
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Prathamesh Vijay Birajdar
Jan 15, 2010
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Totally disappointed with costumer care service and GPRS service and poor quality serivce

My number is [protected].This is the second time i am complaining against Idea cellular mumbai.I am a telecom engineer.My first complaint is still not solved and now idea has started to play another bloody game with consumers.'BALANCE DEDUCTION WITHOUT NOTICE' yesterday my balance was around 173.53 INR.My daily 5 Rs/day plan is active.And today my balance is 158.53..That meanse 15 Rs deduction instead of 5 Rs deduction.And this is...
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S
sunil kumar singh
from Vapi, Gujarat
Jan 15, 2010
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Unexpected deduction

Urgent Basis Customer Heart Pain Complain:

Sub: Complain For Unexpected deduction from my prepaid valance amount

Dear Sir,
Idea prepaid Cellular Mobile Phone Service Ltd.Gujarat, India

I am a new customer of prepaid idea cellular phone since last 3-4 months. My cell number is [protected], IMSI number [protected] and present adress-B1-14 Sundaram Co-Op. HSG society Raveria Park near...
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A
Azmi Firoz
from Kolkata, West Bengal
Jan 15, 2010
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mental harassment

MENTAL HARRASEMENT

Dear Sir/ Ma'am,

This is regarding my late payment for idea connection which I am using for more than 2 years. I understand and I know that you are not the concerened person for this, but I am sure that you will help me out. My name is Azmi Firoz and I am residing in east delhi. From last few months I was passing through a bad time with my family and job as well. As I am now working in...
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Allen Rumao
from Chennai, Tamil Nadu
Jan 15, 2010
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Puk code

My idea data card is everytime asking me for the puk code & it's nt goin further then that...ma mob no. is [protected]...hope i get ma puk code as early as possible.....
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U
Ujjaval Tonk
from Agra, Uttar Pradesh
Jan 15, 2010
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Charge for non requested Services

My name is Ujjaval Tonk. I am using the services of Idea Celular Ltd. since last three years. My mobile No.is [protected](Alternate No. [protected]). I have some issues regarding my bill but they are not resolving them. The issues are as follows-
"I did never forward any request for activation of 'Cricket Alert Services'. But they have activated it on my number and now adding the services charges.Earlier I was not aware...
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