Idea Cellular Complaints & Reviews

Excuse me if my words are rough.
I am facing data problems for about 4 weeks
I cannot tolerate this anymore
Customers depend on ur networks and what u people do? Simply sit there and gave lame excuses?
I have called several customer executives and yet no action wat so ever
I cant even load my gmail. Cannot send a watzzapp msg
This is too much and very bad from your side
I have been using...

I have idea sim insertd into a nrml phone without tch scrn. Its a keypd mob ph how cn i use wap service in dat.
3times 3 rs 8 rs 8rs have been debiting frm main balance..
This is really horrible cos i dnt hv time to recv calls on dat ph y will i subscribe to ur unwntd wap services..
Refund bck my money immeditaly.
I get msg frm 51988..
I keep balance in sim fr emergency calls u ppl keep debited unnesarily...

Hello,
I am user of idea service in maharashtra circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and visit to store many times, no resolution.

During the same time, i was able to get upc code for my another number, i was...

I recharged my idea number using my idea app at 19 nov 2019. When it offered 100% cashback. But after recharge i don't get any cashback.
When i contact customer care then they say that due to technical problems i am unable to help you. Please call after 1-2 hours. I called them again and again. After 45 days they tell me due to changes in recharge plan i am unable to help you. I want my cashback....

I have idea sim card in android mobile.
Suddenly, it is showing "no service", no apn settings.
I have tried restarting mobile, reinserting sim, changing sim slot, etc. My other company sim is working fine on both slots.
For idea sim, it is not allowing to search manually for carrier or to change apn setting.

Can you please help reactivating my sim?...

Hii
I am trying to port my idea (Service provider) number but it not generating the upc code. Every time i got reply from 1901 that sim is not configut please contact service provider.
I cantact with customer care but there is solution provided by them. They are not ready to register the complain
Idea services are sucks.
Please clear the matter or suggest the way....

I received a message from 53010 stating "dear customer, you have been charged rs 10 and your current balance is rs xxx". Without my permission they just deduct my balance and i didn't get any details regarding the deduction of my balance. So i called the idea customer care, and they say that i had purchased the game but i didn't purchased any game. The phone which i am using can support only one game. I. E snake game, it does not have the...

I am facing issue while trying to port out of idea.
Their network is extremely poor in bangalore. Completely fed up with the slow internet speed.
When sending port message i am getting error message "upc cannot be generated as the mobile number is not configured. Contact your service provider".
I have already paid all their pending bills.
Called the customer care multiple times but they keep on procrastinating.br...

I lost my idea sim ([protected] delhi circle) and got it reissued on 28 dec 2019 from mumbai. They said it will get activated within 4 hours. Even after 7 days the sim is not registered on the network. I called the customer care multiple times but they kept on saying wait for some time, we cant do anything.
Kindly look into the matter as i have important accounta linked to that number

Thank you...

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"
I called the customer support they say it's all right there tey will resolve within 1 hour then it goes on no response from idea
The idea forum people say some petty kind of things like i don't have any recharge or my messages are not getting received...

Hello madam/sir,

For the past 2 months i have been trying to port out of idea due to bad signal coverage in my area. But everytime i send the prescribed porting message (Port [protected] to 1900), i receive a reply saying that upc for my number cannot be generated as it is not configured (Screenshot attached).

I have called and visited customer care stores a dozen of times, still the issue persists. Therefore...

I am an idea subscriber for the past 5 years and now as i am traveling to ethiopia, where idea does not work and airtel does; i am trying to port and the upc number is not being generated.

Customer care employees just redirect the issue as if the problem is with handset and i tried with other handsets too

They're playing tricky in this demanding customers to continue with them by not providing upc code and asking...

I have paid my payment of idea postpaid bill on november 25th of 2019. But i still get messages regarding unpaid bill and also a legal notice. After payment also no connection was available because of which my many services was blocked. No proper service was available even after making complaints. Made calls to customer care, visited idea store but no actions were taken. They asked me to register complaint and forward a mail regarding the...

I received a marketing call today (03/1/2020) at 10:45 am from a number of idea ([protected]). I listen around 10 second and disconnected the call, but at 10:46 am, a message was received about the deduction of rs. 3 from from 50404. When i called to the customer care 198, they denied refund the amount. Now, let me know, what is going on in the company when it is earning by stealing money of customers?...

I have already raised a complaint a month ago to customer care regarding unauthorised deductions of ₹5/- on receiving call from random numbers starting 815... But to no avail. Without consent of customer, company has been calling repeatedly on daily basis. Once you pickup the call you end up getting a sms stating ₹5/- has been deducted owing to sports download from one97 which i haven’t opted or subscribed till date.
Customer...

Since 31st december, 2019 i could neither make nor receive any call, but text and data service was ok. After calling my respective customer care centre on 31st night, i was suggested, after 2 days of lodging the complaint, to put my sim in the 2nd slot and change the network to vodafone, but without use. Tonight i had to again call the customer service, and was told to wait for 2 more days, in the meantime, i lost my data service after calling...

Message i am getting when send port message "upc cannot be generated as the mobile number is not configured. Please contact your service provider". I am facing this issue from past 15 days. Called to customer care regularly. They are saying try after 4hours it will be resolved. I am not getting network niether at home nor at work place.

My mobile number is [protected].
Maharashtra circle...

Hello,
I am user of idea service in maharashtra circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and visit to store many times, no resolution.

During the same time, i was able to get upc code for my another number, i was...

Even after clearing all the bills and submitting port requests more than 8 times Idea is not providing me the UPC.
I always receive a msg from 1901 saying your number not configured contact your service provider.
After calling Idea customer care they blame TRAI changes and tell me to try after 10th Jan 2020.
Also, now idea goes with another excuse of saying you will not be able to generate UPC as you are out of your...

I am user of idea service in Karnataka circle.

Network coverage of Idea is not great at my workplace. I am trying to port out from idea, i tried many times, but i receive message
"UPC cannot be generated as the mobile number is not configured. Please contact service provider". I have tried this several times, but showing same every time.

Please resolve this issue asap....