[Resolved] Idea Cellular — bills sent every month after sending the request to closed the connection | |||
Dear team, I am really disappointed by the idea cellular unprofessional behavior. Mobile no [protected] I requested the team members of collection agencies to close the connection they took the money and post that i was keep getting the bills generated every subsequent month. Once three months passed away again got the call from recovery agency to pay the bill, they are very unprofessional in conversation argued with me and tried to threaten me, that she will sue me I again paid the bill for the duration which i don't used it She committed that my number will be closed, but i received the bill again for this month, this is disgusting and annoying I am attaching the email which i received from the recovery team mentioning that number will be closed Was this information helpful? | |||
Oct 24, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Sep 03, 2017 jayru's response its urgent
Verified Support Sep 12, 2017 Idea Cellular Customer Care's response Hi, As checked, your outstanding amount is pending to pay.we request you to clear your outstanding dues. Regards, Simranjeet Arora. Sep 12, 2017 Updated by Abhishek_ide Dear SimranjeetI have attached the email sent by your recovery agency agent commuting that post the payment of mentioned amount my number will be discontinued I paid that mentioned amount and still i am getting new bills may i know why ?? What outstanding balance you are talking about as this number is not being used by me from last 2 or 3 months Kindly justify I am again attaching the screenshot of the mail for your reference so that you can check with the team Please take a look at the below email and if you want i can provide the transaction number for that trasnsaction also which i have done  Verified Support Sep 23, 2017 Idea Cellular Customer Care's response Dear Customer, We would like to inform, your payment has been received, but the payment which you have done is a partial payment. We request you to clear the remaining outstanding. Regards, Lakshmi. | |||
 5 Comments | |||
Comments
My recharge card of ₹20 has been damaged and im not able to recharge the phone.
Email:[protected]@gmail.com
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Email:[protected]@gmail.com
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
We request you to follow the instruction mentioned on the voucher.
Regards,
Lakshmi.
We request you to follow the instruction mentioned on the voucher.
Regards,
Lakshmi.
I want last 15 days incoming and sent sms details
Idea Cellular Customer Care's response, Sep 22, 2017
Verified Support
Dear Customer,
We request you to Email us on [email protected] for above mentioned details.
Regards,
Lakshmi.
We request you to Email us on [email protected] for above mentioned details.
Regards,
Lakshmi.
Today I got a message from idea saying I have activated dindo service where's I have not activated it .Last week i recharged my sim of rs 120 and I saw it was nil.and again I recharged my sim with 70 rs and again it deducted rs 35 and they send me a message your dindo service has been activated .Idea is fraudfraudfraudod .
Idea Cellular Customer Care's response, Sep 22, 2017
Verified Support
Dear Customer,
We request you to share your Idea contact number to assist you.
Regards,
Lakshmi.
We request you to share your Idea contact number to assist you.
Regards,
Lakshmi.
Please deactivate sim card number [protected],
It's urgent
It's urgent
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
As per our telecon, We have confirmed that your concern has been resolved.
Regards,
Lakshmi.
As per our telecon, We have confirmed that your concern has been resolved.
Regards,
Lakshmi.
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Sachin Sadashivan
Mangalore.
Dear customer care,
I had bought a power voucher of idea so the card have been toren. So kindly help me to find the recharge code
SL no. [protected]
Contact details: [protected]
[protected]@gmail.com
We request you to follow the instruction mentioned on the voucher.
Regards,
Lakshmi.