Idea Cellular Complaints & Reviews

I was using idea postpaid number. But due to extra charges i request idea many times to closed my idea postpaid no. But they are not closing my idea no. And completely harassing me to deposit the amount. I already deposited the total amount. But after that when i had already registered for closing my number than why would i pay the bill. They are harassing me by calling me my family.. I will go to consumer forum also if idea do not stop harassing me.

Sir from all people of lahul spiti we want network of idea their is only bsnl provide signal and 10% airtel we bought idea from 6 years but till now we never get signal of idea at keylong jispa kokhsar kaja (Lahul and spiti or kinnaur (Himachal) so please don't make us fool in adds you tell idea is every where but in our are where is idea! So its our humble request resolve our problem other wise we have to go with bsnl its not my benefit it's a suggestion to you and right of people who bought idea sims and never get signals till now.

Dear sir since 2 month i have very much problem of network and calling not connect service many times in murbad 421401 location we are unable to call or recieve but the network remains full this type of problem generally occurs 3 to 4 hr daily but no action taken please take strict action on it.

also i need to port due to this proble they are not proving porting code also.

NICKY
[protected]

I bansi lal submitted the request to convert the post paid number [protected] to prepaid number on 01/09/2017 and i was told by the dabra chowk hisar store representative to visit the store on 02/09/2017 and you will be provided new sim of prepaid number. The old post paid number has been discontinued on 02/09/2017 and i have visited the said store for more than five times and on every visit a new excuse by your store representative. After eight days i have not been provided the prepaid sim. This type of behaviour is not expected from your co. Pl instruct the concerned officials to look into matter and arrange the pre paid sim at the earliest.

Bansi lal
[protected]

Hello sir,
I have lost my idea sim then i called customer care and block the sim then they told me to go nearest idea store for getting new sim with same number but now after 1week even submitting same documents the sim not yet active store member saying call customer care for activation and customer care saying we can't active sim store member has to do that.

This is really bad to inform you that... Charges rs 100 added in my monthly bill for iz-idea cms service.
I have not downloaded any thing from or activated from this site (Nazara). Will i get my charges back? Kindly please take severe steps for the same and henceforth don`t do this without any approval.
Please call me regarding this or revert me on my email [protected]@gmail.com

Thanks & regards,
Prafull mane [protected]

My idea no is [protected]. I got vas service confirmation sms from idea cellular. They activated vas service without any request massage. When i called to idea customer service center the officer told me you did activation by using a link as i know i never requested like this any services or i didn't open any link for activation. I request them to refund my money he directly refused by saying sorry we can not.. I want to rise a complaint against idea cellular cop.

My name dr dyal saroop phone [protected] idea company stopped service suddenly on 06/09/2017 on contacting idea store prince telecom nawan shahr punjab on 07/09/2017 they told me that my services are stopped for want of adhaar linkage while my phone number is already adhaar linked they forced me to purchase a new sim for rs 150 as post paid connection or my phone number will never be restored i had no option except to agree. They told me that i will be getting a call for verification. Nobody called me i also called mr sidhu at[protected] who told me to contact mr. Prince owner of prince telecom to resolve the issue, mr prince supporting his staff members said the same and told that my postpaid connection is verified. And my phone will start functioning in the evening. My main issue is that by stopping my prepaid connection company forced me to get post paid connection that is very disappointing.

I was also a airtel user. On 12 of july, 2017 i have ported out my number from idea postpaid to airtel prepaid as i want to use airtel 4g. On 15th of july, 2017 my number has ported. I agree that my previous operator i. E., idea, will generate my bill as per pro rata basis of 15days bill. But unfortunately idea has generated it for whole month and said that they never make prorata upon monthly rentals. This is really seems like theft of my money. As i have used their service for 15days and they going to charge me for a whole month. Kindly help

Hi,

In the past 1.5 hours, i have received multiple flash messages and some crazy services are getting activated on my number - like bollywood secrets, hinglish pack, cricket pack etc.

I contacted customer care twice but they are not accepting that there is some problem with the service provider.

Dnd is active on my number since many years, yet my mobile has buzzed at least 35 times in the past 1 hour or so.

I have raised a complaint with idea customer care:[protected] asking to stop these annoying flash messages.

I have sent the sms 'stop' to 58595, yet the flash messages have not stopped and the money keeps getting deducted from my balance.

Finally i have had to switch off my mobile to stop this nuisance.

Please ensure that this is resolved at the earliest and the incorrectly deducted amount (35 rs. Until now) is refunded.

Thanks,
Priyank
Mob: [protected]

Im tanmay sanjay ekhande, i have lost my phone and now somebody is miss using my number. Can you please help me finding my phone and i have lodged a police complaint against it. Please sir help me find my phone and im sure you will help me. Thank you sir

Hi sir/madam,

Ported from vodafone to idea, idea sim is not recognized in mobile, showing in sim settings as sim is empty.
Vodafone sim is deactivated, showing as emergency calls only and no service.
I am facing this issue from today[protected].
Please help me to resolve as soon as possible.

Date :[protected]

Thanks & regards,
Sudheer kumar settibhaktuni

I have made a recharge of 249 which provides unlimited local calls and a data of 1 gb. Even i was informed the same after activating it. But when i was on cal suddenly it was disconnected and when i enquired in the customer care, they say you have activated this pack but it has a cap of 250 minutes per day on phone calls. Now it should have been informed before me activating the product but it is misinformed as unlimited. This amounts to cheating a customer by providing wrong information.

I niyazahmed mulani, had brought the said number [protected] around 8 years back & enjoying the postpaid connection since then. Since i m located in mumbai there were no issue faced.
Recently i temporary got shifted to village near satara distt in maharashtra, and then on ward i’m been facing the overcharging issue by idea cellular. Initially i had made a complaint at customer care, but there was no response from them & they kept saying that they would look into it. And this was never resolved till date.
Then after i was contacted by an executive who told me to do the payment of due amount, so that they can look into the matter 7 resolve it immediately, but for that they wanted to switch on the number. So on assurance i did the payment of rs 4000/ & paid the due bill for resolution & refund.
But here i was cheated again, and there after no one responded & i was speaking to n number of people for resolution & refund.

This did not end here, i was surprise to see the immediate next with amount of 1300/- to be paid. This time i was little smart to not to pay the bill immediately, before resolution.
So what i received a threatening call from idea executive that, if i do not pay the bill they will deactivate my connection & my number would be given to someone else. But this time i remaining speaking to customer care, with no resolution.

Yesterday when i was in pune, i had visited one of the idea department store for enquiry, so to my surprise, they told me that i number was deactivated & now i do not hold this mobile number.

My question is,
What kind of service provider idea cellular are??
Can’t you be transparent with your customer & provide them resolutions??
Do i really need to go to consumer forum for this small issue??

Im sure that if i dont get refunded my money & get my number back. I will file a complaint at consumer forum.
Also i will have negative publication of aditya birla group, and make sure that i break you each customer thru social media.

Waiting for your reply & fast resolution.

My balance is deducted from my idea balance account without any information around 7:35 pm on 7/09/2017. Firstly 3 messages sent automatically of cost 4.5 rupees to an unknown number and then 30 rupees deducted automatically without any reason informing and then a message from number 58010 was came in my inbox (Sorry! Your payment request of rs 30.00 for fortumo payments through mobile on[protected]:50 pm has failed due to low balance. Please contact [protected]@iappgame.com for any further queries.) this message came after automatic deduction.
Plz help to return my balance which is deducted on [protected].

There is a problem with Idea, the app shows me free data, messages I have got for data available in my account, but these guys have charged me 5351 extra just because of their own rules, I have been paying around 1000 rupees per month to idea since last one year, please check the screenshots, you can get a clear understanding.

Dear sir
My area code is 484224
Dist anupur
State madhya pradesh
Since last 1 week we are experiencing frequent drop in 4g data network
The frequency some times goes up to 5 to 6 times in an hour.
Due to which facing problem during online bank transaction, ticket booking as well as in stock market trading.
As a customer friendly network i can expect a fast remedy action.
Regards
Smrutiranjan
[protected]

I don't like postpaid connection because it take 500 tax +gst and if we recharge for 397 we got 3 month internet free calling the we take a balance of 500 for international calling and we got 800₹ for a 3month then today's my bill in calling 500 internet 250 tax total monthly bills is 1700/some time it goes to3999 also so intake a prepaid connnection if anybody take postpaid connection of idea pls change to prepaid and also i[censored] have dual sim phone buy a jio sim and use internet on jio and calling on anouther today's idea internet is very slow and bad network ok pls avoid postpaid

Dear team,
I am receiving threatening calls from idea and also mentioning contact numbers below from where i am receiving

[protected] rakesh sharma
[protected] ali

They sent me settlement letter and i paid all amount according to that but still
I am receiving threatening calls i am sending to attachment mail which i received settlement
And i paid all my dues and confirmed from idea store that i dont have any dues against my number [protected]

My contact number - [protected]
Please revert back
Thanks
Punit gour

I tried recharging my idea sim [protected], for 2g internet pack five time using idea online recharge portal as well as paytm. Every time i recharge my account gets deducted and a message of failure and refund comes.

Since september 2, 2017, i am trying to recharge my sim. Every time it is showing ' failed'. ' idea cellullar didn't accept your transaction. ' either i should get a refund of my amount (I e 257 x 5 =1285,) or recharge my account.