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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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Idea Cellular reviews & complaints page 280

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S
sudheersettibhaktuni
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ported from vodafone to idea, idea sim is not recognized in mobile.

Address:Rangareddy, Andhra Pradesh, 500072

Hi sir/madam,

Ported from vodafone to idea, idea sim is not recognized in mobile, showing in sim settings as sim is empty.
Vodafone sim is deactivated, showing as emergency calls only and no service.
I am facing this issue from today[protected].
Please help me to resolve as soon as possible.

Date :[protected]

Thanks & regards,
Sudheer kumar settibhaktuni...
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Rekabu rohit sagar
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customers by providing wrong information

I have made a recharge of 249 which provides unlimited local calls and a data of 1 gb. Even i was informed the same after activating it. But when i was on cal suddenly it was disconnected and when i enquired in the customer care, they say you have activated this pack but it has a cap of 250 minutes per day on phone calls. Now it should have been informed before me activating the product but it is misinformed as unlimited. This amounts to...
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H
Hasrat Mulani
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding complain of my number 8108201786 been overcharged from last 3 months.

Address:Mumbai City, Maharashtra, 400078

I niyazahmed mulani, had brought the said number [protected] around 8 years back & enjoying the postpaid connection since then. Since i m located in mumbai there were no issue faced.
Recently i temporary got shifted to village near satara distt in maharashtra, and then on ward i’m been facing the overcharging issue by idea cellular. Initially i had made a complaint at customer care, but there was no response from them & they kept...
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A
Abdul hafiz khan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance without any reason.

Address:New Delhi, Delhi

My balance is deducted from my idea balance account without any information around 7:35 pm on 7/09/2017. Firstly 3 messages sent automatically of cost 4.5 rupees to an unknown number and then 30 rupees deducted automatically without any reason informing and then a message from number 58010 was came in my inbox (Sorry! Your payment request of rs 30.00 for fortumo payments through mobile on[protected]:50 pm has failed due to low balance....
+1 photos
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Address:411052

There is a problem with Idea, the app shows me free data, messages I have got for data available in my account, but these guys have charged me 5351 extra just because of their own rules, I have been paying around 1000 rupees per month to idea since last one year, please check the screenshots, you can get a clear understanding....
+2 photos
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S
Smrutiranjan Bhuyan
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frequent drop of network

Address:Anuppur, Madhya Pradesh, 485224

Dear sir
My area code is 484224
Dist anupur
State madhya pradesh
Since last 1 week we are experiencing frequent drop in 4g data network
The frequency some times goes up to 5 to 6 times in an hour.
Due to which facing problem during online bank transaction, ticket booking as well as in stock market trading.
As a customer friendly network i can expect a fast remedy action.
Regardsbr...
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M
Mjfazem
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad its take more money for calling

Address:673123

I don't like postpaid connection because it take 500 tax +gst and if we recharge for 397 we got 3 month internet free calling the we take a balance of 500 for international calling and we got 800₹ for a 3month then today's my bill in calling 500 internet 250 tax total monthly bills is 1700/some time it goes to3999 also so intake a prepaid connnection if anybody take postpaid connection of idea pls change to prepaid and also i[censored] have dual...
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G
gour punit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for threatening calls

Address:Jhunjhunu, Rajasthan, 122001

Dear team,
I am receiving threatening calls from idea and also mentioning contact numbers below from where i am receiving

[protected] rakesh sharma
[protected] ali

They sent me settlement letter and i paid all amount according to that but still
I am receiving threatening calls i am sending to attachment mail which i received settlement
And i paid all my dues and confirmed from...
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S
sangamashenoy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2g internet pack recharge failure

Address:Ernakulam, Kerala, 682006
Website:care.ideacellular.com/wps/portal/account/express-paybill

I tried recharging my idea sim [protected], for 2g internet pack five time using idea online recharge portal as well as paytm. Every time i recharge my account gets deducted and a message of failure and refund comes.

Since september 2, 2017, i am trying to recharge my sim. Every time it is showing ' failed'. ' idea cellullar didn't accept your transaction. ' either i should get a refund of my amount (I e 257 x 5 =1285,) or recharge...
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R
rishabh661
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor idea internet as well as customer care executive

Address:Bagpat, Uttar Pradesh

My idea no is [protected]. I am in roaming now in up west. I am facing very bad service from idea that is how a company wants to retain its customers.
I am unable to use internet at my area. I got 20-40 kbps speed in 3g network sometime even 4-5 kbps.
Idea customer care executive misbhave with me, specially with whom i talked around 12 pm on 7 september 2017
I am complaining from more than a week that speed is very poor.br...
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U
user@ks
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed but deducted amount from account

Website:care.ideacellular.com/content/ideaselfcare/en/expressthankyou.html

Hi,
Actually i have done a recharged of rs. 446 on mobile. Amount got deducted from my account. But recharge is showing unsuccessful in received message. So either refund my amount or do the recharge of the mentioned amount on the number. I have attached the screenshot in which you can check the transaction number, amount and mobile number....
+1 photos
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A
Aakash Sethiya
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet network

Address:Ujjain, Madhya Pradesh, 456010

I recharged my father's idea mobile no. With idea plan 404₹ in it they give 300min daily local and std, 1 gb 4g internet daily for 84 days. But when i use the internet they give me sometime 2g net sometimes 3g and occasionally luck by chance 4g. When i asked them about the speed they refused that point, and says in your area it may be sometimes 2g 3g or 4g, i ask them when i charged for 4g internet then why get 2g or 3g internet? A week...
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K
kumar14376
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service as per tariff plan

Address:560048
Website:www.ideacellular.com

I recently ported to idea, i had requested many times for internet setting for continue 4 g, i cant able to get service 4g or internet and network coverage issue and i had send screenshot tooabout idea network my location (Hoodi bangalore).
Problems:
No network in my location - idea network - difficulties to connect the call/ call was disconnecting many times during the call
Internet unable to get 4g.
As per today...
+4 photos
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R
rameshbk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing of postpaid cellular services

Address:500004

I have been migrated from ap circle to karnataka circle in the mid of august. Just before shifting idea has activated some service charging me rs 150.00. Within half an hour i called customer care and asked to deactivate it. They have done that and promised the charged will be waived and shall not reflect in bill. But now when september bill generated, they have charge rs 150.00. From last four days i am talking with ap customer care and...
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P
Pavan Khachane
from Roha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after requesting port, offered me special recharge and no benefits has been given after recharge

Hi,
I requested for port on my idea number [protected], immediately, idea executive called me and offered rs 404 recharge, giving 1gb/day and unlimited local + std for 84 days. Sr no for this special recharge is st[protected].

After recharging rs. 404, i didn't get the benefits that idea promised, instead i got 5gb limited data and unlimited calling for just 50 days.

I reached to idea customer care,...
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C
chinni paladugu
from Adoni, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding of my postpaid sim activation

Address:Hyderabad, Andhra Pradesh, 500072
Website:Idea

My mobile no [protected] number is prepaid. I haven't used for 3 months from april 19 2017 because i have been on trip to usa. I came back on august 6th and came to know my number is cancelled. So i asked idea kphb branch members i want the same number. After a lot of struggling on september 3rd they issued me sim and told by tomorrow verification will be done. But not yet done. My alternate number is [protected]....
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G
gtatavarthi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

services are seized without any information

I'm using the idea connection from last 10 years and for some office related thing i'm outside of the country and they disconnected with out giving any notices as there is no outgoing calls and messages for 4 months.. What abt my money which is there in my account.. And how can i get my number back

1. How can they cease my connection with out giving any notice..
2. How to get the number back as i have shared that number...
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N
Niki07
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not converting my number from postpaid to prepaid.

I contacted idea store of model town panipat haryana for converting my idea postpaid no. To prepaid. Two times i submitted my id but the store madam didn't convert my idea no. Either time. Two months i tried paid 5 visits but she didn't convert my no. Reasons best know to her. 2nd time she told me. Aapke bill banega thode dino mein uske baad aa jana bill bharke. I went again she again gave another lame excuse. Now first month i paid my bill....
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N
nehasn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not received

Address:110091

I did a recharge through mobikwik on 19th aug 12.08 am, of rs. 250, but the amount got deducted from mobikwik and recharge didnt happened in my idea number. Im continously following up idea but they just say it will be resolved in 24-48 hours but still no help. Till no revert on mail as well. I m really frustated with the support received. Transation id en[protected]...
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B
bunty pednekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill amounted to 7056 rupees 4 a month

Address:Mumbai City, Maharashtra, 400084

I shailendra pednekar, phone no [protected] had gone to u. S for personal reason done a international roaming before going there deposited 2000 as deposit and gone there my idea network got closed there i cudnt make any calls or receive any msgs i managed there with wi fi connection out there and when i returned i received a bill of 7056 rupees and my phone service was cut off this is since 12th august i have been several time to the idea...
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