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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
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Idea Cellular Phone Numbers

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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 282

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A
Alekhya Raavi
from Hyderabad, Telangana
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cheated us

Address:Hyderabad, Andhra Pradesh, 500072
Website:olx

He have posted a car add in olx. And we liked the car but he said some other people are booked it and if you pay some advance he will block it for us,. So we just paid some advance later he switched off his phone. He cheated on us. It happened with almost 20people.. I have attached the post of his dd and the copy of paytm transaction details for your reference. So could you please provide us his details....
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N
Nikhil1972rkl
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over charges / billing harassments in postpaid idea account.

Address:Sundargarh, Odisha, 769004

Dear sir,

Sub: account no.[protected]

It has been more than 6 months since we have shifted to idea from vodafone and since then we are getting wrong bill on every month on some or the other number. Every month we have to give request and then you waive off the amount.

When you say that in the 349 plan there is 1gb data p/ day + unlimited data similar to what jio is offering, then why are you...
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K
kamlesh1012
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges on data pack proration of 9825530507

Address:Ahmedabad, Gujarat, 380026

My mobile number is [protected]. Last month i opted out from idea to vodafone through mnp. But vodafone messaged me that clear all dues of idea to active vodafone. So i cleared all dues and paid excess rs. 500.00 than the invoice and because of this my vodafone number activated. But thereafter they have raised the outstanding amount of rs. 2912.47 agaist some kind of data pack pro-ration charge of rs. 2300.00 which i have never activated.br...
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M
Manoj Gawali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor data service and voice calling service

Address:Raigad, Maharashtra, 402104

Dear idea,
You don't have an idea how much problem i m facing due to your poor 4g data service in mangaon, raigad maharashtra.

It's been 6 month i hv been part of idea as consumer but i must say such pathetic service i have never received from any telecom company.

Also, when i'm trying to register complaints with ivr i hv never got anyone on phone. Twice my phone disconnected due to busy cc service.br...
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A
Amanpreet13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unacceptable behavior of customer support

Address:411047

Hi team,

I had called from my idea number [protected] regarding a small clarification of why rs 3 got deducted from my main balance. But customer support has kept me waiting for long time.

I waited for around 50 mins then i immediately called from another no, to get details of customer support person. Sunanda (Senior manager) mumbai centre, had received call from another mobile, while earlier call was still on...
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D
dhajaram
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming and outgoing and missed calls details

Address:495674

Dear sir,
I want incoming and outgoing. Calls details my. Idea sim no. [protected], in my email i'd.
[protected]@gmail.com.

Please reply urgently, please give me incoming and outgoing calls details,
I am waiting your reply massage in my e mail i'd sir urgently need incoming calls and outgoing calls details,
Sir please give me call details urgently,...
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J
Jayant Talekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

annoying flash messages from idea

Address:Pune, Maharashtra, 411028

From the last week, i am getting flash messages such as "you have 500 mb data left in facebook account. Recharge with your best internet offer on *121#" which are very much annoying. I tried many ways and i couldn't solve it.in my idea power app l cannot find the links for deactivating it. My prepaid number is [protected] of your maharashtra circle.
Kindly deactivate it else i will be forced to port to other providers...
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M
musharafkha
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

443 recharge benefit not given

Address:Jaipur, Rajasthan, 302012
Website:www.ideacellular.com/wps/wcm/connect/idea/promotions/motorola-e4-e4-plus-flipkart-offer

I am an existing idea customer [protected] for year, recently i had buy a motorola mobile through flipkart, which was clubbed with a idea promotion that if get a recharge of amount 443 done through idea stores, it will benefit 84 gb unlimited 4g data & unlimited calling to any network for 84 days.

I got it done from idea c-scheme store - jaipur on 03 aug but on 31 aug, call's and data usages start charing from my main balance...
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S
sajanedward
from Khed, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not given the wanted plan

Address:Pune, Maharashtra, 411014

I have taken two (Post paid) sim cards from idea customer centre, neco garden, viman nagar, one for me and another one for my wife.

I had asked them specifically to give me a rs.199 plan which i can afford on a monthly basis.
Instead of giving me the rs.199 plan, they gave me the sim with plan of rs.499 (Which i never wanted).
When the first bill came, then only i came to know that they have cheated me the plan...
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R
rana preet
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complain about balance deduct

Sir
Meri complain ye h ki jb b phn me balance acha hota h koi b service lga k balance kaat lete h itna hi nhi customer care pe call kar k pucho to service to hta dete h fir balance refund k liye age call transfer kr dete h jo ki ya to connect ni hoti h ya shi se baat ni krte aur bina btaye cut kr dete h aur fir costumer care pr no bsy aaya h aur na hi shi. Se baat karte h...
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M
Manish Churendra
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatic balance deduction without confirmation

Address:Bhopal, Madhya Pradesh, 462021
Website:Nazara

My mo. No. Is [protected]. Today at 6.30 pm my 70 rs balance was deducted without my knowledge. Sms says animation was downloaded from nazara, but i have not downloaded any animation, i didn't even open any site. I talked to customer care 12345, but he didn't even try to listen my issue, he was forcing me to accept his opinion that i have downloaded that animation. I want my money back....
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Y
yash nahata
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim headset problem

Address:Bangalore, Karnataka, 560004

Hi my number is [protected]. This is postpaid sim. When i put this simin my motog4 plus handset they are unable to deduct the sim.in normal phone its deducting. So i visit nearest idea showroom they give me new sim. But still same problem other sim are working in my phone, even i have one more idea postpaid that also working i don'know whats the problem with this sim.....
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M
Mayank Shubhankar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cbc flash message

Address:781039

I had recently upgraded to an idea 4g sim from idea 3g sim.

There is some unknown set of strings that i keep receiving from number 58595 every morning around 7.30 to 7.40 a. M. They follow some sequence like " p#3&%^12!*&... " and then the chain of voicemail notification starts.

I searched for help regarding cbc flash message and all i know is to send stop to this number (58595).

I...
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A
Adarsh Hari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge and pamphlet updation

Address:Valsad, Gujarat, 396195

As per ur pamplet i recharged my phn with 63 rupees the pamplet said it will give up to 5 gb internet and when i recharged it showed me 2800 local sms free... I called customer care it was disgusting response he said nothing can be done and he directly ended the call if i will not get the response in time i will make sure u are going to be behind bars... Its ur responsibility to update the pamplet and update the retailers about ur new plan......
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A
Ananth Anilkumar
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair data plans

I have been using the idea network for a very long time. I use the 1gb per day plan for 28 days (Rs303). But, for the last 1-2 months, i have heard other idea customers say that they have a better option for rs404/rs397, where we get 84gb data for 84 days. When i contacted the customer care regarding the issue, they simply said i am not eligible for the offer. They never said on what basis, i am denied the offer. They say they don't know...
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S
Sagar Birla
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge of 404

Address:411028

I have recharged my mobile no [protected] on 17 august i didn't get the benifit of that recharge i have speak up with your customer care he told me it should be resolved in 48 hour's after that he told me to go to the idea gallery when i go to the idea gallery that person told me that his gallery is for post paid connection please solve my problem as possible as u can...
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L
Leo Sid
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I suddenly lost network when I am abroad

Address:531036

I came out of India in the month of June 2017 and recently I found that my idea cellular lost signal and I am not able to receive any texts or calls. Please help me asap....
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P
pradipbabuni97
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change for sim owner name

Address:754224

In my idea app, in my sim, name for registered of my number show "Jagadish Panda. Please change it to "Pradip Behera, because I have submitted eKYC verification of my Aadhaar .
My Idea number is [protected]....
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B
binuchandrababu
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged even before connection is ready to use!..

Address:682033

Dear sir/madam,

I am binu chandrababu (Postpaid number: [protected] location: cochin, kerala)
I have been using idea for more than 4 years now. By the end of jul /2017 i have requested to change my connection from prepaid to postpaid. I applied for the special plan rs: 249 unlimited.

My connection activated by 28/jul/2017. I got the 1 month bill by 01-aug-2017 for rs: 293 (Full month bill for just 2...
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R
Raees Bagwan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular-unethical balance deduction and unprofessional customer care

Website:www.ideacellular.com

Today morning when checked mobile found 2 messages from 51998 which were received in the night around 1:49am. 1st meesage has some link to download ringtone & 2nd was about deduction. When i tried several times on 198 to register a complaint regarding this unethical deduction, received no response giving the reason that all the customer care executives are busy with other "customers" (??). Hence i tried all the other nos. Like 121, [protected],...
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