Idea Cellular — CONVERSION OF PLAN POSTPAID TO PREPAID

Address:Mumbai City, Maharashtra

MY IDEA MOB NO.[protected] DUE TO NETWORK PROBLEMS AND EXCESS BILL AMOUNT IN THIS REGARD I HV COMPLAINED BUT NO SOLUTION FRM THE COMPANY. SINCE LAST SIX MONTHS I AM FACING THIS PR.OBLEMS AND EFFECTING MY REAL ESTATE BUSINESS. FINALLY I DECIDED TO CONVERSION OF PLAN. I HV ALREADY PAID ALL DUES. BUT I REQUESTED IDEA GALLERY TO ACTIVATE THE PLAN BUT THEY ONLY SAY IT WILL TAKE 6-7 DAYS. BUT ALREADY 5 DAYS OVER THEY ARE NOT READY TO ACTIVATE THE LINE. I ONCE AGAIN REQUEST YOU TO INTERVENUE THIS MATTER AND ACTIVATE THE LINE TODAY ITSELF. AWAITING YR FAVOURABLE REPLY. TKS BHASKAR SUVARNA ALTERNATIVE MOB : [protected].
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret to inform you that your number has not been activated due to customer application form pending from your side. We would request you to contact your nearest My Idea for further assistance with all necessary documents.

Thanks & Regards,
Customer Care, Idea Cellular
TO : CUSTOMER CARE, IDEA CELLULAR

MY IDEA MOB NO.[protected]. TKS FOR R EF YR REPLY. BUT STILL SIX DAYS PASSED NUMBER IS NOT ACTIVATED.
I HAVE PERSONAL VISITED MANY TIMES IDEA GALLERY IN DOMBIVALI. THEY UNNECESSARY KEPT THE
APPLICATION PENDING. WHY YOU ARE NOT INSTRUCTED YR DOMBIVALI GALLERY TO
ACTIVATED NUMBER IMMEDIATELY OR I MAY APPROACH THE TRA IN THIS REGARDS. MY BUSINESS
IS EFFECTED AND LOSS INCURRED. I ONCE AGAIN REQUEST YOU TO INTERVENUE THIS MATTER
AND ACTIVATE THE NUMBER TODAY ITSELF. MY ALTERNATIVE NO. [protected].

AWAITING YR FAVOURABLE REPLY.

TKS N RGDS
BHASKAR SUVARNA

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