Idea Cellular Complaints & Reviews

Always network down in tragad chandkheda area
In Anand vihar flats IOC road tragad Ahmedabad idea network is very poor.
Mostly in mobile always network is not available and I searched for manual network there is no option.
Outside area same problem.
Sometimes network is available only for 2 or 3 minutes and after that network down. Please check it and reply me.

The company has sent a wrong bill of rs 2, 185 for mobile number [protected].in month of december 2018 i went to dubai and activated the international roaming pack of rs 3000. But the company has wrongly levied rs 1.09 lacs in december bill which was reversed in januar after i lodged the complaint. But in january bill they wrongly charged late payment fees of rs 2, 185 which was 2% of rs 1.09 lacs. My contention is when rs 1.09 lacs reversed then late payment charge doesn't stand. Today they stopped outgoing services stopped which is unfair on their part.

Dear sir,
My cell no is [protected], during this month i. E july.2019, i received surprised msg of thank you for downloading animation from nazara from idea - iz-idea cms, you have been charged rs. 5 for 2 times. What i not grant or download such animation. How can idea will charge us on behalf of nazara animation or other unnecessary service without our permission?
But idea added the claim in his bill for such service. Here i requested you to please look this matter and do the needful for stop the monopoly of the idea for such fraud activities.

Our village have only idea tower, but its giving probles to us from last many days... If we call anyone voice breaks, if someone tries to call us it says number is out of coverage area, after some time it giving same problem again and again, but perfect solution is never given to us.

Address - vpo - dharwanbass
Post office - devrala
Distt - bhiwani
Zip code - 127029

I have registered a complaint on 18th july 2019 for poor connection i got only 1bar of signal and low speed data they said issue may be resolved on 23rd but issue still persists and they have sent msg called (Dear customer, your concern on coverage has been successfully resolved through communication id[protected]. Thank you) what is this issue is not at all resolved how can they send this message to me please help me out with this issue

Kindly inform the idea costumer
My no is not active but please help you
[protected] but not active asked punk cod but messing the punk code know help
The punk code my wife is id aadhar is prof...
Please send punk code ..my other no [protected]

Sanjiv kumar upadhyay

My sim is from kochi, ernakulam. My number is [protected].. My sim card shows "no service"since yesterday.
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again
4. Updated my phone
But same result is there.
Please help me to sort out this.
As i have only one sim with me so i couldnot call to anyone.

This is in regard to late payment charges levied of rs 2, 185 which was wrongly charged by telecom company i. E idea cellular.in month of december 2018 the company wrongly charge me rs 1, 09, 000 and filed complain against this. The matter was solved at the end of january 2019 and till that time i hold the bill and inform the company that until the matter get solved i will not make the payment.in the month of january 2019 they levy late payment on rs 1, 09, 000 which was reversed, so late payment charges on it how it will stand.

I contacted idea in may to stop the isd service but they didn't stop. Each month they are charging me 149 extra. I again contacted in jun on 20th and requested to stope the isd charges. They forced me to fill the bill. I tried to port to some other number but idea contacted me and they said they will try to give proper service. I am using this number since 2008 but if the complaint is not resolved i will port the number to some other service provider.

Idea cellular company is deducting 3 to 5 rupees every month from the available amount on my phone for vas which i never registered. If i call customer care they will that i registered for it. This is cheating of customers, like this crores of rupees cellular company will steal from customers. If complaint also no will response. I doubt this fake site because many complaints were registered in this site but nothing got solved.

Dear sir,

I’ve been an idea user for the last 8 years and had started using 4g services from the time it had rolled out. For the past few months i’m experiencing drastically low data speeds i. E. Around 88kbps on 4g.

Im using an iphone se. So in order to ensure that this was not a problem of my phone, i enquired my friends, both at my same location and at other locations, they also said the speed of idea had dramatically decreased.

Because of that reason many of my friends switched to other carriers like jio and airtel after which they are getting speeds like 18 to 26 mbps at their respective locations.

I believe that if you don’t take necessary actions as soon as possible in this matter, you might lose more and more existing users including myself.

Therefore kindly do the needful at the earliest..

Hello officer,

I'm unable to make you understand that, it has been a month yet, i'm unable to get my newly ported number to work.

I've tried manual and auto settings to get the network. However, the outcome is same. Unable to get any network. When i dial the number 59059 the error message pops up. For your reference i've attached the photos of ever step.

Kindly understand i'm unable to get any signal. The sim card is failing to register to any network. I've tried with 3 different devices. But, result is the same. I'm completely fedup contacting you and making you understand my problem. Have visited the local idea outlet thrice, he too has given up.

Kindly understand my situation, my number [protected] is of karnataka circle, i had requested to port into idea from vodafone at hubli. After a few days i moved to mp and received an sms porting is successfully. However, since then i'm unable to get connected to either of the networks. Post porting i am unable to use neither vodafone nor idea services.

If i lose my number, it will be the responsibility of the company to get it back without any problems and changes.

Warm thanks,
[protected]@gmail.com

I live in nawada, uttam nagar (Delhi) 110059. We have no network at all here at this place. From ground floor till 2nd floor no coverage from idea, jio, airtel whatsoever. Please send your experts to verify and do the needful at the earliest bcoz we are paying for it and whats the point, when your phone is not reachable almost 12hrs a day... So pls a little help here, thnk you kindly.

Vicky thakur

Since last 2 months my job location changed to airoli i am getting major issue in incoming calls. Any one calls me, they didn't get any response. So that i raised port request but after that i immediately got call from the idea customer care and they told me that they would get resolve of the issue in 2 days. But its not resolved and i got message that it has been resolved. After that then again i called them back this three times, same thing happened. Fourth time i got to know that signal is weak in my area so that i am facing issue and they don't know till when this issue will get resolved.

On 17/07/2019 and 19/07/2019, i have made prepaid charges of rs.199/- and rs.199/- respectively by debit card payment. My account has been debited with the above amounts and messages of successful recharge has been received but no activation has taken place and i am getting the information that there is no balance in the account and no calls can be made from the mobile. Please check and resolve the problem immediately.

The most worst service ever. Just waste of our money. Service will be deactivated even if you recharge full tt which is not acceptable in their company policy. They don't have policy which accepts full tt as their recharge, in addition to this to maintain a service activation we should recharge it with 35 extra every month even though it's not required for you. If you don't accept it, why do even have full tt option, please remove it waste of time and waste of our money. Everybody recharge the plan accoridng to their interest and need, not to satisfy criteria which is made in company policy.

I have tried to recharge my number a lot of times and also logged complain regarding that at idea and idea app to, but no resolution was provided to me. I want that my number should be recharged easily by me. Also it is not being ported to any other cellular network.
I have also contacted my nearby retailers regarding this and discussed the issue, but they were also unable to give any resolution.
I also submitted a complain previously on this portal, even then i didn't get the reply.

I have raised a request to port my mobile no. From idea to jio, i have made the advance bill payment before mnp to idea so that there will be no dues remaining. However after 7 days of my porting request i came to know from jio that the porting request was unsuccessful, then i speak to idea customer care & they said that i have denied this request which is not true. I have got the call from idea cc once i raised the mnp request they asked me not to change the number as they will improve the services but i clearly told them that i have made my mind & have to port this no.
I dont know what that cc has given feedback to their superiors, as later on i came to know from idea that i have asked them to not 'port my no which is untrue.

Need your intervention

My mobile no [protected] i was using idea services but last 2 year very despointing because that company promise that 4 G speed but honest say my phone not recevie 4G speed only 3G &2G recived .
i do many complaints idea services but nothing Reslove what i do. i think i will be go consumet court.

Sir/madam,
This is to inform you that i intend to surrender of my idea post paid connection no.[protected] with immediate effect. I'm giving alternative mobile number for communication and payment.in fact, i'm not using idea post paid connection due to unavoidable circumstances. An early action in this regard will be highly appreciated. Thanks,
Sincerely yours,
Shyamal kanti dasgupta
Hig-h/7, niva park, phase-3,...