[Resolved]  Idea Cellular — Gives wrong information

Address:

Gurgaon, Haryana

Respected concrnd person
I am not facing any kind of issues with this app... bt what always i face from your customer care executive.. they all just give me wrong infomation evrytime. one of your executive named jyoti i think.. last to last executive i spoke to... previously to varsha... gave me a wrong info that i can take activate 2 kind of plan at the same time i. e., i plan and also other plan to make 1 numbr free for unlimited calling.
At the time of taking this sim.. while making a verification call.. that executive told me that the security fees which i paid while taking the sim 300 rs. will get adjusted at the time of first bill. bt when my first bill generated.. the payment was not adjusted. nd when i called to cc then one of your idea executive told me that the previous info was wrong and amount will get refunded when you will close the sim.
And my every month bill hikes without any reason.
Really a very bad experience with idea... i will never refer idea to anyone.
Regards
Reena.
[protected]@gmail.com