Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 433

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandeep Herekar
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vas services activation

Address:Hyderabad, Andhra Pradesh, 500010
Website:www.idea.com

I would like to inform you that one juice up service is activated today 3 julu 2016 from web for my number [protected]. for this it took 130rs.charges per month. After calling to customer care I am not satisfied with his response and also he was very demandble with me without understanding my probelm why actually I got deducted. As I stated that I haven't used any service or download anything named juiceup services is activated without my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tarmin
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake document use against my Mobile no.

Address:Ahmedabad, Gujarat

Hi,

Myself "Tarique Arsiwala" and my postpaid mobile no. is [protected], couple of months back i did portability on this no. from Airtel to Idea (Pre-Paid) and within few days i had converted the same no. in to Idea postpaid through Bhumi Communication - Vasna Ahmedabad and Branch code is 75063. For registration to postpaid i had submitted all my document like my Adhar Card copy and a passport size photograph now after nearby...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishalkm1992
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network id Down

Address:Ernakulam, Kerala, 682020

Idea Network in Kerala is been down for past few hour. I am not able to call and i am in a pathetic situation. Because of this my business is down so the loss we faced is very big. Because of you people many people are affected. You are responsible for this issue. You must find out some sort of solution. Or else we are going to change the connection to some other networks. Same on you......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jenyjoseph
from Chennai, Tamil Nadu
Report
Copy

Idea network not available

Address:Ernakulam, Kerala

For the past one hour..its not available to make a call...

No network is shown in ernakulam district as well.

The location we are facing problem is from kakkanad.
Pin code-682030

I think no network available in kerala too.

Please do the necessary ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Padmini Chaurasia
Report
Copy

Not show sim in smartphone

Address:Varanasi, Uttar Pradesh, 232101

My idea sim[protected] is not shown in my micromax smartphone, please solve my querry, . thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deeps020173
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Juice up service/ filmi tale

Address:Ajmer, Rajasthan, 305001

Without my consent juice up service was activated and i was charged Rs150. I dodon't even know what that service is about. Last time some filmi tale service was activated and i was charged Rs 75 but i ignored it. This is serious .
My idea number is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
niranjan masilamani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea customer service and sales

Address:Chennai, Tamil Nadu, 044
Website:Idea

The worst experience I ever had with other service providers, sales person sold sim card with false promises (3gb 3g per Monty) but actually got only 1.5gb 3g and data cap post usage. Complained many times when I got call from customer service to upgrade my sim to 4g. I didn't paiyed my bil since no one cares about my concern. The worst part is they send me damn notice for not paying my bills. No one takes responsibility of my concern....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nipun tandan
from Akhnur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge for rs 199 done twice

Address:New Delhi, Delhi, 152116
Website:www.ideacellular.com

I recharged my idea no [protected] with Rs 199 through paytm. It did not succeed at first, After waiting for 2 hours I recharged through some other app and it succeeded. After some time paytm also started showing that my recharge was successful. But I didnt receive any message regarding the successful recharge from PAYTM. Could you please refund my Rs 199 as it was recharged twice ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
subhash uttam rathod
from Mumbai, Maharashtra
Report
Copy

Company representative said S/A to deposit Rs.3550/- for side inspection

Address:444404
Website:industowers.com

My agriculture land Survey No. 503 & 665 already registered for Mobile tower with the Indus Tower. idea mobile tower to deposit Rs .3550 for side inspection. private company representative said to deposit Rs.3550/- sbi account. for the place /side inspection. The amount to pay or not pay information....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jogibfc
Report
Copy

Bill payment unsuccessful

Address:Mumbai City, Maharashtra, 400060
Website:Idea online bill payment

My idea no.is [protected]
Yesterday datd 30/06/2016 i was paing my idea bill through icici net banking, during online transaction Rs 302 deducted from my account but still i am not received any mail or receipt regarding my bill payment.please do the needful
Regards,
Pratik vengurlekar
Email: pratik.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thiru7777
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating Idea network

Address:Chennai, Tamil Nadu

I have Requested to disconnect the connection mobile number [protected] but they have not disconnected the connection, simply Raising the Service charges .

Given me number of fake information in plan benefits.

Very very poor Network.. Its showing always one point only in my native .

I have given number of network complaints through mail and phone calls.but no improvement.

I waited...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jagdeep Soni
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of plan not done despite calls/mails and customer care confirmation

I would like to change my plan on [protected] to plan code t1262 rent 99.

Nothing has been done despite 3 emails over a week's duration and 2 calls to customer care.

I have been advised that the order id wasn't generated on previous requests, despite confirmation by customer care on previous calls.

Kindly help.


I would like to change my plan on [protected] to plan code t1262...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinitchopra_14
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing benefits what they said.

Address:Dehradun, Uttarakhand, 492001
Website:ideacellular.com

Dear Sir or Maa'm

On 13th June I am porting my 75 offical no from Idea to some other network, but I got a call from idea officals that please staty with us and we are providing you an offer of call tariff and 3G Data i.e idea to idea 0.20p and other and Std 0.30 P for 90 days and 250 3G data every six months. But non of the offer activated yet . I called 7-9 time for the same, they said our back-end team will call you in next...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shilu bhaskaran
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New sim registrations

Address:Kozhikode, Kerala, 673102
Website:ideacellular.com

I recently port my vodafone number to idea, since i port my vodafone, i had lost my vodafone network and not getting signal in my new idea. So couldn't able to verify new idea sim number. Contacted the customer care center, but their suggestions are helpless. Is there any way that i could do verify my idea number? I did put my new sim card in to different mobile and tried, wait for 24 for hours, restart my mobile, still nothing happen. Did...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satputeb
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Juice up service activation by Idea

Address:411030

[protected] is my mobile number and Idea has activated juice up service in the same without my confirmation.Also you have billed RS.150 to my account for the unwanted service.Idea is deducting money without our confirmation and I am really fed up.I was an idea customer by all means and now I opt idea service only for internet usage.Kindly refund my money and deactivate the Juice up service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roopendra kumar Sharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid conversion

Address:411057

I have registered my request on 25-june-2016 to convert my postpaid to prepaid at idea store (S. B communication) and communication id - c1-[protected]. Also i cleared all bill which was inr 700 (Payment reference no[protected] and inr 50 for prepaid sim card. They have sent my confirmation sms regarding my request. My billing cycle is 27th of every month that's why i submitted my request before billing cycle date which was 25-june-2016....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mohit k s
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my money plz

Address:New Delhi, Delhi, 110042
Website:Google

Mr. Mohit kumar

Future guru c 72a gali no 1 ground

Floor bhajanpura delhi nr

Kela godam main road

New delhi

110053

Sub: deposit refund of[protected] against cheque num. 000522

Dear mr. Mohit kumar

There is a credit balance of rs. 299.82 reflecting against your idea mobile number [protected] as on date.

The...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishwas phadke
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect billing for the services never activated or used.

Address:411033
Website:x

Though i have never activated and never used any service as 'magic box', through so called vas, my account is being charged rs.35/- per week towards the same.
You can check whether i have used these services. But your office is confirming that it has been activated since 6th may 2016. This is totally incorrect and not acceptable. It is therefore requested to arrange to credit the amount @rs 35/- per week, being charged on my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chalke Manisha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mob no. 9702003996

Address:Thane, Maharashtra, 400606

Call with cust care exc deactivate my Game five service on 24th April 16, also send mail regarding this service.
extra charge on my next month of May-16 bill in 150*14.5%
for gamefive service.
complaint register on [protected]@idea.adityabirla.com this email id nobody has give me proper responce we have very irrited with this service.
as well as we have call to 198 complaint no. there also not provide me answerable...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
venkat167
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Signals problem at adibatla tcs, hyderabad (large campus)

Address:Hyderabad, Andhra Pradesh, 501510

We are getting no signal or very weak signal in my office
(Tata consultancy services limited adibatla sez unit, hyd)
My friends given repeated complaints logged with idea cellular customer care there is no resolution at all. My mobile number is [protected]. No signals please resolve this issue. We cant move to airetel because we like idea.
At my office out signals little better...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy