Idea Cellular Complaints & Reviews

A pre paid replacement sim (Hlr-3) no.[protected] bearing imsi no.[protected] has been issued against an already active sim issued earlier for my mobile no.[protected] on 20th june 2016 at around 7 pm by idea cellular outlet at silver tower sector-18, noida.
The replacement sim was to be activated and the existing sim had to be deactivated immediately.
Even after the lapse of nearly 18 hours the replacement sim...

Unbearable access charges put on my number without even informing. They did not send my bill details for a long time. I have asked for details several times. While i was on roaming i had activated roaming pack via calling customer care. They barred my number in march & generate bill afterwards also. They called on all my relative numbers and harassed them calling several times and asked about me, hiding there identity. Which makes them threaten...

Hi,

I wanted to take your kind attention towards the below issue, in which idea cellular ltd has deducted 80 rs from my prepaid balance account stating that i had made isd call on 15/06/2016. But the same was not made from my cell phone.

Also when raised voice againts this to make honest investigation got below fake details but not correct information which i asked like from which location i have made call....

Sir i had used a idea number [protected] and I want a summary of call details incoming and outgoing with messeges from starting to end urgently . So please sir provide it to me as soon as possible on my email address : [protected]@gmial.com pls sir calls detil is very urgent for me ...so plz sent me my mobile number call detail...n.nn... really i wish THANK YOU......

Sir i jitender jawa is using idea mobile services from the last 3 years i have 6 connections of mine in delhi kalkaji extension area on tughlakabad road but the network near my office and home is very poor i have to come out of my house and office to take a call i live in plot no 20 pocket a-8 kalkaji extension on tughlakabad road i have many time complaint to the customer care and many times the technical team arrived and has told me that...

On 5 th June I have done 14 rupees rate cutter for which local Idea to Idea 20paise for first one minute and 10 paise after that.It is valid till 2nd July.
Recently on 16th I made Idea call for 88 secs they detected 1.30 rupees which should have been 30 paise only.Then I approached customer care from 12345 in which Mr.Akash said for the same call I have been detected only 30 paise.In that time I didn't had any proof.
But today...

Sir i had ported my no. [protected] frm bsnl to idea den had telephonically verified. The whole of the process had already taken 20days. Then aftr verification as per care services' advise i had recharged with a sum of 93/- Rupees and an internet pack worth 156/- . Both has been deducted from my bank account but der is not any in my idea balance. please see to it....

I would like to inform you that one juice up service is activated 18 jun 2016 from web for my no. [protected]. for this it took 150rs.charges per month. After calling to customer care I am not satisfied with his response . As I stated that I haven't used any service or download anything named juice up services is activated without my knowledge. I request you to not to fool people by activating such services and apply charges in their bill...

Dear,

We have submitted the our bill 1000/- but not activate my no. Our bill 1403/- and Your guys call me the regarding our bill he says please submit your bill and waveup the 400 rs. In your bill on this time we will pay 1000 rs And But till now not activate so requested to you please suggesion me.
This talk recording in my phone.
And this no. Call me . [protected]...

I had moved to idea postpaid after 5 years. But i am already repenting on why i had ported and moved to this operator. My initial porting and sim activation took almost a month. And then ir and isd activation i could not get it done over the phone. They asked me to visit the nearest idea office. I paid 3k (Refundable) deposit and got it activated. Now in south korea, i am not getting any signal on my phone for last 3 days. I always travel...

I sri niranjan kumar dey. A subcriber of your nobile service vide no=+91-[protected], of jalpaiguri. Now i am near 60 years old. Making a complain that i have received a massage from you about you have deducted rs 50/_ from my ballance at3.18 pm on18/06/2016 by cheat. So i contact your customer care 198 to know about my deduction their replied the deduction for game playing but there is no option to play ing game in my mobile.& time to play...

I have purchaced 2 idea sim card ([protected], [protected]) on 10th june 2016 for each rs 50. The retailer told me that after the activation sim will have rs45 talktime & 100mb 4g data. The sim activated on 11june 2016 but there is only rs 1 talktime and 0mb data, so i have recharged talk time balance rs 500 for each no and 5 gb 4g data at rs 849 for [protected] & 1.5 gb 4g data at rs 347 for [protected]. 14 june 2016 i have recieved message...

Hi, this is rohil bhat. My mob no is [protected]. I have used idea postpaid connection and my number is already closed. I have raised complaint against the bill 2 months ago because though my number has already been closed on december 15, these people are raising bills every month. The number has been closed and not a single kb is used. Till date this issue not resolved and suddenly today i got call from ‎[protected] priya agarwal she...

On June 17th I recharged my idea mobile no with two topups, SMS RC 26 and Regular Topup RC 110. So after the SMS Recharge and RC 110 was successful we have sent 28 SMS only on that day. After some time we checked the balance was 1 rupee. I had spoke to customer executive dailling [protected] and 198 and they said that we have sent more than 100 SMS on the same day. Regarding the deduction of balance both the executives expressed different...

I recharged my idea mobile number [protected] by special 3G pack of Rs.159/- 1GB on 4 June 2016.

Last I've noticed that my data balance is about 200 mb and reduced my net use. Today I opened my gmail account between 9-10 pm through opera and neither downloaded nor played any video only used text. But idea cellular service reflected a message of null data balance. I checked my data usage in my mobile which shows data use of 165...

Hello,
My Name is Himanshu Gupta, Mobile No: [protected].
I used to be a vodafone customer, On 10-06-16
I received a call from Idea No: [protected]

He gave me an offer to port to Idea and I'll get
Idea to Idea 10p/min lifetime validitity
Idea to Other 25p/min lifetime validitity
and above 50 recharges full talktime.

He also asked to send my documents to [protected] on...

Hi Sir,
This is Ramanathan from Chennai. Airtel executive who is the customer of Idea network called Me from Idea Mobile number regarding new broadband connection and collected proofs, 1000 RS deposit amount and didn’t turn up. I am trying to reach Him but His number is switched off for the past one week. His Idea number is +91 [protected].

Please Help Me to find the person’s Name and details. He has cheated Me...

Hi, I received a call today for clearing a balance of Rs. 40 from Idea cellular. It has been above 2 months since I got my number ported to Reliance. I am sure that the number is ported only when the account is cleared with no dues. Also, I was asked to pay this amount against number [protected]. I was also informed that if I do not pay, my number would be disconnected. Please confirm if this was a genuine call? I got the call from [protected]....

The billing systems used by idea seems either to be fraudulent or erroneous.
4 days after clearing the bill of previous cycle, my number is blocked from making outgoing calls saying that i have exceeded the credit limit of rs. 2800.

For almost 15 days, i have been trying to get it cleared and made multiple calls to customer care but in vain. However, thought the number is not in use, i receive messages of "thank you...

A very shameful and misbehaving behaviour received from idea cellular employee with misleading information regarding support. Didn't expect this kind of shameless employee behaviour.

Token no T001
Counter E
Office main office opposite university Meerut.

Received misleading information regarding change of numbers from post-paid to prepaid.

Very disgusting experience...