Idea Cellular Complaints & Reviews

With idea there are 6 no.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected].
From last many years.
Before sometime i bought a new no. [protected] or [protected] (Any one)
For my staff.
After sometime i want to stop its services and paid my dues.
With the mistake of the staff of your showroom. Again after one month i paid more rent and dues just to...

I have purchase a Sim card from Sagar Pur, New Delhi, Delhi 110046 on[protected].

idea cellular

I have purchased the Number : [protected]
Sim Number:[protected]

This was mention on the pack, That my number would be [protected], But yesterday I have receive a message [protected] is ready for activation.

what is the meaning of that, I wanted to purchase [protected] but...

I have done 249 data pack of 3 GB and after that I have done data pack of 100 MB but I received only 100 MB data and not ( 1000+ 100) and after data consumption of 100 MB data uses should be stopped but this not happened and my whole balance of RS. 141 is consumed for data use. I was on the train and my data and balance both empty so it caused loses and inconvenience.
I also complained through email to idea cellular but they are not...

I recharged for rate cutter scheme of idea cellular of Rs 28 and the scheme is not activated. Before one month i also recharged rate cutter scheme of Rs 58 but it was also not activated. Refering to company's reputation i did not complain that time but this is second time in succession and it is not tolerable. Please do something. This is very frustrating....

As i have not started service like juice up service. They started d service & deduct 150/- frm main balance without prior confirmation as i came 2 know i called on costumer care immediately requesting to close service & refund money as dis service is not acyivated by me & i hav no use or even not used but there is no response...
Dr neet raj gaur
Mobile no [protected]...

Dear IDEA, you have no values for your customers, i have applied for PORT from Aitel no [protected] to IDEA with idea postpaid connection id[protected] on 18th June 2016, still after one week you are notable to verify my address, you send you person on week days i am at office i have given and submitted all the documents, multiple time you called and verify and everytime you guys are messaging me some message like address not found and incomplete...

Hello Team,
My name is Karan Kharat, from Pune MH. Recently I had purchased new Idea mobile postpaid connection on 19/12/2015. The Number is [protected]. The monthly rental plan was Rs. 1299.00 including 5000 local min and 5 GB 3 G data.

When the data plan of 5 GB was about to end I called customer on 198 and asked for new plan for to be activated on the mobile. They suggested me various plan and asked me to activate...

I would like you to know that there is some kind of Juice up service is activated on my phone no [protected]. I have not requested for that service. And 20 rs has been deducted for that. This is not for the first time. You people keep on doing these things again and again. Kindly look into the matter and refund my money. Otherwise i will port my number to any otber company. Thats it.
Thank you...

Dear Consumer Forum,

I am writing this email against Idea cellular. I am using two numbers from Idea. I have activated DND service on my umbers but still receiving more than 50 msgs in a single day and night. I had made a complaint in Idea customer care and they assure me call back on 22st June but I have not received call from them. My complaint number S.No is 1-[protected].

I am fed up with all these messages...

I’ve put the request for new plan for same no, it was market movement as per idea guy who sits in Talwade Campus of Capgemini (Manoj [protected]).

However I have excess amount last month in May -447.57 and after the market movement this amount is not yet adjusted and new bill has came up.

I am wondering how idea are so careless for just sending the new bill without checking the previous balance if the customer...

Hello my no. is [protected], i activate 1 night Facebook pack, i used only facebook but main data balance and 34 rupee deducted . and 250 mb facebook data remaining same, i activated through call on 1219 not by USSD code, may be this is the reason for technical glitch . i called 1:28 am on 23 june, but their response is below satisfaction, he is giving very pathetic response and excuses, i told him i am using unlimited night pack and 250 mb...

To my previous complaint for wrong detection of charges idea denied my request saying that the issue cannot be resolved. I have today a clear evidence for wrong detection of charges. My number is [protected] and i have provided with the screenshots of the last two idea calls i made with this complaint.
In one image i have 73.56 rupees as my balance which was after a 55 sec idea call the next image was taken today where the idea call...

Dear sir,
I face balance dection issue due to vas service without using this type any service and after call in customer care not proper information provide by customer care officers. I call more times but customer care officers not care about my problem. I hate this type of service provider company. They are not satisfy their customer. Pls help i want good result.....

Subject: unnecessary charges applied on april bill. Wrong information is given on promotion call. Fake promise made to sell their plans details: name vaibhav agarwal phno [protected] operator :idea postpaid bill number[protected] bill date:23-04-16 note:i had an recorder audio clip, in which idea executive giving me wrong information just for sell their idea plan. Summary:i got a call from idea executive "depali" on 14-04-16 she explained me...

I have been using idea 3g data card for past 4 months, but the have been started to charge the vas charges for past 2 months. This is absolutely fraud with customers. As they are saying this is third party links and do not have any control. Then why is first place they are allowing such links to appear. I have never requested for vas or subscription of any such services. I had sent mail to deactivate the service but instead of deactivating...

A service naming kiddie club automatically activated on my number, while complain the same on 198 they said the process of deactivation.after that I followed the proper steps of deactivation on[protected] at 2:12 pm.I had followed the proper steps but they again deducted RS.50/- from my account for renewal charges, again I called on 198 but they neither refund my amount nor assist me any process for the solution of the same, the idea are...

Without any information, wrongly deducted of my balance all the time
Dear sir, today 21/06/2016 at morning recharge with rs 52 /- and i found rs 52/- full talk time & my total balance is rs 52.30 and go to my office. When i reached at office i call and my remaining balance is 5.30 instead of 52.30 where my call time is only 4.57 min. & call charge is rs 0.30 than tell me where is my other amount. Again before few days they...

My idea sim got deactivated without any notification that the sim will get deactivated in 2-3 days and i have to make some recharge in the sim.
The sim got deactivated on 18th june and i have called and emailed customer care on 20th june asking how they can do this without any notification and is there any provision to re-activate it again as its just 2 days before the sim got deactivated.
As now-a-days, every online activities...

SR 1-[protected].
Today at 3.34 PM I made an idea call for 55 secs I was charged 1.12 rupees instead of charging 20 paise.
It happened to me lot of times I keep on trying to get my lost money but the respone from idea is simply No.
This would be the last time I try then if I get the same response I am going to switch to aircel.I have provided with one more screenshot to claim my part of justice.
If you are detecting...

Even though recharge had been done for rs 35 and rs 120 on dates 12th may and 17th may respectively via paytm but the number was not recharged.
I have been trying to contact the concerned poc's but in vain. As per their say there is no such recharge done for the mentioned dates whereas the order status in paytm states otherwise.
The paytm screenshots have been attached fyi..

Refunding the amount would be a preferable...