Idea Cellular Complaints & Reviews

I would like to inform you that yesterday (28.06.2016) one juice up service was activated from web for my mobile number [protected]. For this you have deducted rs. 90 from my balance. I haven't used any service or download anything named juice up services. It is activated without my knowledge. I request you to not to fool people by activating such services and deduct charges from their balance for the service that they have not used. I have...

I have opted for a Idea sim card through a representative who visited my office, and offered me corporate plan, where as he told me that whenever i wanted to make any change in my plan i need to contact him or customer care. Now i wanted my plan to be migrated to 3g plan, neither customer care is doing it and nor the representative is doing, and both are saying that changes in corporate plan cant be done at from their end.
The representative...

I am working for an it firm, where only idea network provide good service.
So i ported my number from vodafone to idea.
First month (April) the bill was alright around rs.300 but next month (May) it was rs.4000. My concern is that as my limit is rs.2100 still i got such high bill.
When i talked with them, they said credit limit is only for the calling not for the internet.
So i asked them why you blocked my number...

I have a plan that allows me 2.57gb of data usage a month . I have evidence showing idea has fraudulently overcharged me for data usage while I was still within my limit.I will try and attach the evidence with this complaint.
The evidence clearly shows my usage and a charge when there shouldn't have been any because I was within the limits of the plan....

I have an postpaid connection no.[protected] in your company your company has added vas in my number which i dont know and added the 530 ruppes in my bill i complained in nearest idea office but cant get satisfactry reply so i pended the bill your company executive of madhyapradesh name shraddha+[protected] abused me and mentally torcherd me i already said that i will make the payment after 2 days then also next day she abused me hardly...

I have take 2 new idea post paid sim cards ([protected]) issued 7 days back, still nobody has contacted me, even though i hav submitted my proofs. I am keeping the touch with whom called me to give the sim card. Every time she is saying that they wil call u back shortly, but nobody contacted me yet. Simply irritating and i feel chosen a wrong network. There is no customer care number for postpaid, wow, what an service??? I called the customer...

Transaction ref no igocftzfb9 for rs 100 for mobile no [protected]
amount deducted from my sbi account...

Yesterday though i have internet balance, 93/- has been deducted unnecessarily from my main account balance, when i call customer care they are telling that it is for over charges. What is that 'over charge; when i ask they told it is by default. Another customer care executive said your data pack has expired yesterday, but i have the pack i know. What type of information they are giving i dont know. They are misleading a customer fully.br...

Service automatically activated, Rs. 150 extra charged,
Mob. [protected]...

Respected sir, I'm using [protected] number I want my incoming and outgoing details because I lost my contacts of last ent seminar colleagues due my mobile problem of backup resets soo I need my all outgoing n incoming call details so that it will be helpful to my provision it's important to.mee soo plzz kindly sent to my email [protected]@gmail.com thanking u...

I have purchased a 30 rs recharge but due to water this card was damaged this card company is IDEA PLZ this recharge. sl no. Is [protected]. n my mob no. Is [protected] plz this recharge no send on my this phone number...

Dear sir, As usual the Idea customer care has deducted money from my balance on the name of so called miss call alert which we neither subscribed nor going to subscribe in future. the customer care had been asked earlier we don't want any other services except incoming /out going call.
This was surprise to see the Balance amount Rs 6/-on 26/6/16. After checking it was found that the deduction was as under :-
Rs 75/- on 17/6/16,...

Milan bharadiya - [protected], gujarat, india
I have recharge my number with 99rs 3g data pack on 15/6/2016, which gave me 250mb of data and after usage of 131mb i got a popup saying 119mb left..
Then i turned off network data, after again turning on data after an hour they showed 0.00mb left

On complaining this to customer care they did not responeded and said you have comsumed it and data pack is over...

Months before i have applied for postpaid connection through an idea dealer [protected]@gmail.com .Presently i am n vodafone postpaid customer .Unfortunately, after certain days i have received a message from idea and Vodafone that portability is failed.I asked the idea executive to assist me further.But there were no response from their end.
They are not attending the phone call when i call from my mobile.But when i do from my friends...

Very poor service. With out excepting any offers, offers gets activated on my number ( [protected]). Im on a call with an customer service agent and when i told transfer the call to the supervisor or the manager, he has kept me on hold for around 20mins. No one is ready to help me with this issue....

Idea cellular — deduction of balance for automatic activation of ldr service


Respected sir/ ma'am,
I am sajid vanak mob no-[protected].
I haven't subscribed for any ldr service. But today i got message that ldr service has been activated, i don't know what kind of service ldr is and how to use it. And i haven't subscribed for any of these services.

I really dont know who and how they...

My name is shrikant dongre.
I recharged my internet pack of idea sim "rs 198 for 2g" on 19th june 2016 but on suddenly on 23 rd of june it was consumed totally leaving with no internet balance. it has happened for 3rd time and no clear response from customer care.
My idea number :- [protected]

Please do look after this complaint....

Have been given my explanation that my data plan was valid for 28 days. And it expired on 11june 2016. But i have recharged on 15 may 2016and validity was of 30 days. Still my idea app showing 30 days validity.
Still they have deducted my talktime on 12 june, saying that my data pack expired. But my idea app showing validity as 30 days from may 2016.
Also forwarded snapshot of app....

Hi
Sir/Madam

My number is barred, with in one month how it is possible, i need reason([protected]) [protected]@gmail.com, mobile number: [protected].....

Hi team,
consider this as a major one as one of the executive(female) from idea calling from a no.[protected] continuously and misbehaving using slang words and making sarcastic comments and being abusive to my colleagues and relatives on the name of recovery call as saying that iam not responding the calls but the no.was temporarily on hold and iam unable to contact on that no.

team,
although there is an issue...