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Idea Cellular

[Resolved]  Idea Cellular — incorrect plan - not allowing to change

Address:600045

I am idea post paid customer. By mistake i have been added to some corporate connection. Not getting monthly bills, i spoke to customer care executives, went to many idea stores but no solution yet. My outgoing is stopped for last 5 months. Cust care executive says contact store and store executives say contact customer care. My#[protected]. Please assist if any bony can.
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Sep 14, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jul 28, 2017
gaurei's response Pls give full signal of lte
Verified Support
Aug 11, 2017
Idea Cellular Customer Care's response Dear Customer,

As checked, there is no such corporate plan was activated on your number. If there was any plan active then, request you to share us the detaila of those plan to help you further.

Regards,
Neha L
Aug 11, 2017
Updated by afxafx If so, then please let me know why my incoming is blocked for last 5 months?
Why not receiving bill details?
Verified Support
Oct 07, 2017
Idea Cellular Customer Care's response Dear Customer,

We have noted your concern our team will get back to you to share an update at the earliest.

Regards,
Lakshmi.
Oct 09, 2017
Updated by afxafx Waiting for your solution...Please at your earliest...
Complaint comments 
3 Comments

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Comments

SIR
I went to Idea Store at Sector 12, Noida near H.P. Petrol Pump for linking adhar card but mr. arvind behaved very rudly and told me just get out will not link adhar card.
I requested again but he was speaking in abusing way.

Kinldy do the needful.
Reply
Idea Cellular Customer Care's response, Oct 7, 2017
Verified Support
Dear Customer,

We regret that you have to face this. Please share your Idea contact number. We shall get back to you at the earliest.

Regards,
Lakshmi.
Pls give full lte signal of my no [protected]
Reply
If so, then please let me know why my incoming is blocked for last 5 months?
Why not receiving bill details?
Reply
Idea Cellular Customer Care's response, Oct 7, 2017
Verified Support
Dear Customer,

We have noted your concern our team will get back to you to share an update at the earliest.

Regards,
Lakshmi.

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