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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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Idea Cellular reviews & complaints page 299

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R
radeepnbr
from Bengaluru, Karnataka
Aug 7, 2017
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Resolved

Please find the attachment attached. I had received a promotional like sms in to my dnd registered mobile number. Idea claim that they are not responsible for the message i received because i had opted for it. But i never filled a form like attached. Also the name. Dob & signature is wrong over there. Some one has done it. I send many mails to the email id i mentioned in the form & they never responded back. I assume idea people has done this. I dont know about it correctly. However whenever i called idea or they called me they just want to close the issue somehow without getting any harm to them. Thus the reason i think they had created such a fake form. Kind request to take necessary action against those people who is misusing the number & sign without the knowledge of the person.
Sep 11, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
Idea Cellular Customer Care's response
Dear Customer,

In order to register the complaint for DND, please text within 3 days of promotion - Details of promotion recd>, <Sender ID/ number>, <DD/MM/YY>. send to 1909.

Regards,
Neha L
Its been already done madam.
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    T
    Treejuvenatot
    from Nadapuram, Kerala
    Aug 7, 2017
    Resolved
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    Bluelima service has been activated on my phone without my consent and deducted 35₹ from my balance. I didn't ask for this, this is a very shady practice by idea and i expect a refund for this as soon as possible.

    I just got my idea sim and already this has happened, if they did this to all their new customers then they would make at least 50cr. But if they don't refund me i will never use idea again and i will tell everyone to never use idea again
    Mobile no: [protected]
    Sep 8, 2017
    Complaint marked as Resolved 
    Idea Cellular customer support has been notified about the posted complaint.
    Verified Support
    Aug 08, 2017
    Idea Cellular Customer Care's response
    Hi treeju,

    Vas is activated after the consent of customer so charges are applied accordingly.

    Regards,
    Simranjeet Arora.
    We are noticing network coverage issue in for all of my IDEA cellular number since last 6 months.

    Location- 'SUDNYA', 61/B4, Opp Balvikas Vidyalaya, Panchavaty colony, Talegoan Dabhade, Pune 410506

    Mobile Number we do have- [protected]/24/25/27/28/29
    [protected]
    I am using a postpaid connection ([protected]) unable make calls due to due payment but,
    I have paid the due amount but still I am unable to make any calls.so could you please check what's the problem with your operator.
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      J
      Jaskanwar SIngh
      from Patna, Bihar
      Aug 7, 2017
      Resolved
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      Address: Ludhiana, Punjab, 141003

      Bluelima service got activated on my idea phone number and i don't know how. A message saying that such service is activated and rs 35 has been charged I haven't registered for such service and i don't know how it got activated. Please kindly look into the matter how automatically the service gets activated without the concern of the subscriber and refund my money back. I have immediately deactivated the service as it said it will continue deducting rs35 each week. Not sending a message prompting to activate a service or not is completely unethical as vulnerability increases to such unwanted services. And i know that i never wanted such service. So please do right by refunding my money back or else users will lose faith in idea.
      Sep 9, 2017
      Complaint marked as Resolved 
      Idea Cellular customer support has been notified about the posted complaint.
      Verified Support
      Aug 09, 2017
      Idea Cellular Customer Care's response
      Hi Jaskaran,

      As checked vas service is been activate in your number the above amount is charged, to deactivate service please type sms STOP to 155223.

      Regards,
      Simranjeet Arora.
      I had this similar message for Bluelima as well last week and I send a message STOP to 155223. This week they have activated Skillderby without my consent. I have again asked for this to be deactivated but the charges for both games were taken away from my balance, plus the sms charges and moreover the hassle!!!
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        S
        swapanathorat
        Aug 7, 2017
        Resolved
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        Address: Pune, Maharashtra, 411057
        Website: www.ideacellular.com

        Sir,

        I am using two idea no for nearly 5 year now without being a billing defaulter.
        I have submitted multiple complaint for billing discrepancy for the month of Jul, dated 21 Jul 2017 on account no[protected]. The service request no for the complaints are : SR# C1-[protected] and SR# C1-[protected].

        Following Point were asked to address in the complaint out of which none have been address.

        1. Reversal of internet charges: The 4G internet given to us was free, then why were we heavily charged saying it for 3G/2G data usage. Idea 4G network is so pathetic that it automatically switched to 3G. Hence this is pure cheating to the customer. No mobile comes with Only LTE setting. Also this was not mentioned during card up-gradation at idea care center.

        2. Reversal of Extra charges of 199 Rs for some download which I have never done.

        3. Standing instruction was asked to stop immediately for bill payment.: This was not done and my card got deducted. Again cheating to customer, SI instruction can be done easily on idea website but no provision to cancel it. Customer need to visit idea care for cancellation ...unfair. Below screen shot shows that it only allow me to modify and not to cancel, though we can see a button available. The cancel SI is just a show to give false picture to the customer that it can if cancelled any time.
        4. Customer care is pathetic and no response.

        Would like to highlight below points:
        1. As soon as I raised a complaint about billing discrepancy, idea care all representative were suddenly always busy to take my calls.
        2. No provision to cancel standing instruction online which on the other hand can be started or updated very easily.
        3. As soon I gave porting request, your people calls me and gives fall assurance as that these charges will get reversed. But nothing done so far
        4. Is this the service (cheating) Idea does to its long running customer.?

        I want these unnecessary (internet and download) charges to be immediately reversed back to my account.
        Sep 8, 2017
        Complaint marked as Resolved 
        Idea Cellular customer support has been notified about the posted complaint.
        Verified Support
        Aug 08, 2017
        Idea Cellular Customer Care's response
        Hi swapna,

        As checked your concerned is discussed and resolution is communicated, vas is been activated from your number and according to the usage bill is generated.

        Regards,
        meeta.
        Aug 09, 2017
        Updated by swapanathorat
        This is purely cheating and now have lost trust on Idea. Hence will port my no.
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          R
          rathi4393
          from Meerut, Uttar Pradesh
          Aug 7, 2017
          Resolved
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          Address: Muzaffarnagar, Uttar Pradesh, 251001

          I am buy a new idea sim (Mobile no : [protected]) on 08 - june - 2017 with 84 days unlimitedcalling and 1 gd 4g data per day. But within 45 days calling barred and not get any proper solution from customer care and also from idea office at bala ji chowk, sadar bazar, muzaffarnagar.
          And after asking my bill they says - "prepaid sim ka koi bill nhi hota hai."
          Sep 8, 2017
          Complaint marked as Resolved 
          Idea Cellular customer support has been notified about the posted complaint.
          Aug 07, 2017
          Updated by rathi4393
          I am buy a new idea sim (Mobile no : [protected]) on 08 - June - 2017 with 84 days unlimitedcalling and 1 gd 4g data per day. but within 45 days calling barred and not get any proper solution from customer care and also from idea office at Bala ji chowk, sadar bazar, muzaffarnagar.
          and after asking my bill they says - "prepaid sim ka koi bill nhi hota hai." and today costomer care executive talk with me used abuse i have recording now i am going to call on 100
          Verified Support
          Aug 08, 2017
          Idea Cellular Customer Care's response
          Hi Rathi,

          I apoligies for the inconvienc cause to you from our side, your feedback is been noted we will get back to you shortly.

          Regards,
          Simranjeet Arora.
          Aug 08, 2017
          Updated by rathi4393
          Sorry Sir we filled FIR against IDEA CELLULAR
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            B
            binuep
            from Ernakulam, Kerala
            Aug 7, 2017
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            Address: Ernakulam, Kerala

            Sir,
            Iam having idea 4g lte smart wifi-no.[protected], i am paying the monthly rent of rs 570 till date, as i did not had that much usage, i requested for plan change three months ago. But i got the information from the customer service center that it is possible only on billing date ie 26 th of every month. Hence i waited till 26 th of next month that time but as it a holiday on ramsan that month your customer centre remains closed so i made the payment and waited for the next month. But in last month also customer center remains closed on that date due to gst.
            This month i had requested in time ie on 26th but my request was not taken up due to your servour problem. Igot a bill of rs900 in this month stating that discount for wifi hub over. As this a huge amount came not because of my mistake, i request you to kindly revise the bill amount.
            Binu e punnachalil (Mob-[protected])
            Sep 8, 2017
            Complaint marked as Resolved 
            Idea Cellular customer support has been notified about the posted complaint.
            Verified Support
            Aug 08, 2017
            Idea Cellular Customer Care's response
            Hi,

            Kindly provide us the correct Mobile number, you can also call on [protected]/[protected] for any Broadband related service.

            Regards,
            Simranjeet Arora.
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              S
              Shirish92
              from Nagpur, Maharashtra
              Aug 7, 2017
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              Address: Pune, Maharashtra, 411057
              Website: www.ideacellular.com

              Hi,

              This is the worst service ever i saw from idea.
              I am using idea service from last 10 years and from 2010, i am using idea postpaid. On 27th july, i have migrated my postpaid idea no. To prepaid. I submitted this request from "my idea store". They had submitted my request and given me new prepaid sim and said please come to idea store for thumb impression after 2 days of your postpaid connection closed. My postpaid no. Was closed on 31st july. I went to the idea store after 2 days when my postpaid connection was closed. Then they told me that we have entered wrong prepaid sim no. While submitting the request, so they had taken prepaid sim back and given me a new one and told me that it will get activated in 1 or 2 days but now its been 7 days and still my no. Is not activated. These idea store people saying me that there is some error in system and we have mailed your concern to idea.. This is really a pathetic service from idea. I am really frustrated due to this as my no. Is not working since last 10 days.

              Please activate my idea prepaid no. If you are giving such poor service then i will not recommend any one to use idea service.. Even i will also not want to be with idea family if i am getting such pain.

              Shirish nagre
              [protected]
              Shirish. [protected]@gmail.com
              Aug 8, 2017
              Complaint marked as Resolved 
              Thanks for your quick response. Hope to see better service from here onward. Regards, Shirish Nagre
              Idea Cellular customer support has been notified about the posted complaint.
              Verified Support
              Aug 07, 2017
              Idea Cellular Customer Care's response
              Hi Shirish,

              Sorry we gave you a chance of being upset with the services. Request you to visit the Idea store where you have submitted documents for postpaid to prepaid migration.

              Regards,
              Yogita
              Verified Support
              Aug 07, 2017
              Idea Cellular Customer Care's response
              Hi Shirish,

              As we checked you service is active in prepaid number.

              Regards,
              Simranjeet Arora.
              Aug 08, 2017
              Updated by Shirish92
              Thanks for the updates..
              My service was got active after I raised a concern.
              Thanks for your quick response.
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                S
                suru727
                from Pune, Maharashtra
                Aug 7, 2017
                Resolved
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                Resolved

                Address: Satara, Maharashtra, 415001
                Website: Idea Cellular

                I have received a message from idea cellular network that i am charged rs 35 for bluelima and 105 for dindo services on my request of activating service. While i have not sent any requests for the same. Also that i don't know what is the service provided under the plan. I have immediately cancel the vas activated. Now this is very bad that a subscriber is charged for a vas without his concern. I dont gonna pay this because i never requeat for this. Now im thinking that i must port my no. To other network.
                Sep 7, 2017
                Complaint marked as Resolved 
                Idea Cellular customer support has been notified about the posted complaint.
                Aug 07, 2017
                Updated by suru727
                My mobile no. [protected]
                Verified Support
                Aug 07, 2017
                Idea Cellular Customer Care's response
                Hi,

                We apologies for the inconvience caused, there is vas service is active in your number to deactivate vas sms to 155223 by typing STOP. Also, you may write back to us at social media or [protected]@idea.adityabirla.com for better assistance. Please contact 198/12345 for services and complaints if any.

                Regards,
                Simranjeet Arora.
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                  V
                  Vvs Phaniraju
                  from Hyderabad, Telangana
                  Aug 7, 2017
                  Resolved
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                  Resolved

                  I haven't subscribe bluelima service in idea. But 15rs deducted. Need refund asap
                  My mobile number is [protected].

                  Also, when i called idea customer care to register complaint about this issue i have been keep on hearing same message "please go and submit aadhar card etc..." very cheap tricks by idea to charge valuable customers.

                  I am really frustrated...
                  Sep 7, 2017
                  Complaint marked as Resolved 
                  Idea Cellular customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 07, 2017
                  Idea Cellular Customer Care's response
                  Hi,

                  As we checked vas service is activated in your number, to Deactivate vas please sms STOP to 155223.

                  Regards,
                  Simranjeet Arora.
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                    T
                    Tanya Srivastava
                    from Allahabad, Uttar Pradesh
                    Aug 6, 2017
                    Resolved
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                    Address: Lucknow, Uttar Pradesh, 226005

                    Today idea has deducted rs105/- for a service named "dindo" which is completely fraud since i didn't request activation for any such service... Also some other service named ndtv goodtimes was activated without my concern... As per the customer care, the company provides no such services but the money deducted was on the name of idea.. I request that my complain should be processed as soon as possible... I want my money back since this was completely fraud...
                    Sep 8, 2017
                    Complaint marked as Resolved 
                    Idea Cellular customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 07, 2017
                    Idea Cellular Customer Care's response
                    Hi,

                    I appolizies for the inconvience caused, Kindly provide us the contact number for assistences.

                    Regards
                    Simranjeet Arora.
                    I havebeen constantly calling in the customer care number to change my plan as they advised to do so on the first day of the month but i can not reach to them as it is continuously saying busy and not getting any way out.Please help!
                    I want to know the full details of this number [protected].
                    My email id is [protected]@gmail.com
                    My idea no is[protected].please send my july month call history to [protected]@gmail.com
                    My idea no is [protected].I want call details for my no for last month of july2017
                    My contact no. Is [protected]...from which my balance was deducted...
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                      N
                      Nidhi.shukladx
                      from Pune, Maharashtra
                      Aug 6, 2017
                      Resolved
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                      Address: Pune, Maharashtra

                      Hi idea,
                      I have ported my vodafone sim to idea on 31st july 2017 and i bought a pack of 450 rs which includes unlimited outgoing calls, 100 sms/day, 1gb data/day for 84 days.
                      But till now my pack is not yet active. I am trying to call 59059 from past one week, but it's not getting connected. Please help.
                      My idea number is [protected].

                      I somehow feel that the vendors from where i bought the sim have cheated me and have not done any proper recharge and simply charged me 450.

                      Please let me know how this can be resolved.
                      Sep 7, 2017
                      Complaint marked as Resolved 
                      Idea Cellular customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 07, 2017
                      Idea Cellular Customer Care's response
                      Hi Nidhi,

                      Please provide us vendors details and the number for assistences. Also, you may write back to us at social media or [protected]@idea.adityabirla.com for better assistance. Please contact 198/12345 for services and complaints if any.

                      Regards,
                      Meeta.
                      Due to non payment of my bill you have barred my outgoing facility. Now i have paid my bill in morning. But upto this time outgoing facility is not availbale to my no: [protected]. Kindly see.
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                        R
                        Rajiv301286
                        from Mumbai, Maharashtra
                        Aug 6, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110009

                        I had a talk with customer care executive 3 times before changing my plan 499 to 999. He told me that pro-rata based amount will be charged in the bill (Plan 499) from 03.03.17 to 10.03.17 and for the remaining days pro-rata based will be charged in the bill (Plan 999) from 11.03.17 to 02.04.17 even then whole amount of 499 was added in the bill. Sms amount 40.00 was added extra too in this bill.
                        Moreover in the next month my incoming and outgoing service was stopped on 07.04.2017 and i was told by customer care executive that only 5 days amount bill be charged to you in the bill until and unless your service is activated. Even then 999 was charged in the bill.
                        Kindly sort out the issue.
                        Sep 7, 2017
                        Complaint marked as Resolved 
                        Idea Cellular customer support has been notified about the posted complaint.
                        Aug 01, 2017
                        bajan lal's response
                        i want to know my card documents
                        Verified Support
                        Aug 07, 2017
                        Idea Cellular Customer Care's response
                        Hi,

                        We apologise for the inconvenience. We are unable to check the details. Request you to please send the screen shot. Also, you may write back to us at social media or [protected]@idea.adityabirla.com for better assistance. Please contact 198/12345 for services and complaints if any.

                        Regards,
                        Meeta.
                        Aug 10, 2017
                        Updated by Rajiv301286
                        screenshot is attached here.

                        Aug 18, 2017
                        Updated by Rajiv301286
                        I have not received any response from Idea cellular till now.
                        Hello Idea,
                        I need my money Back because Idea Don't have 3G on Delhi /Ncr location
                        I recharge Idea 357 rs Unlimited Plane, But there is no 3G on this plane .
                        I am david i want to know my sim card documents which i use to take this number [protected] this is idea number i want to verify this number to idea show room thats why kindly give me a documents on this mail id; [protected]@gmail.com
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                          S
                          sambhaji ware
                          from Pune, Maharashtra
                          Aug 6, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411030

                          Hi,

                          2-3 days back i have recharged my wife's no 9767567*3 with rs 404 offer which was supposed to be for 84 days. However we received a sms that only 1 gb was topped up and that too for 14 days. We tried to contact customer care on 12345 however everytime were promised that agents were busy and someone will get back to us shortly and then got disconnected even though we were paying for that call.

                          In ideal scenario we would have neglected this so called # service however in recent cellular competition we never expected such kind of service from idea considering we have quite a few options available.in my family we have all been using idea for ages now and instead of improvement in customer care its getting worse day by day. Either honor my original offer for rs 404 or your 5 customers are gone for sure along with much anticipated and true bad word of mouth. Cant take this # anymore surely not in this competitive market. Do as promised and get out of this market. Idea your days are counted its just matter of time.
                          Sep 7, 2017
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Aug 07, 2017
                          Updated by sambhaji ware
                          I had send an Email to [protected]@idea.adityabirla.com regarding an recharge issue for another number. with minutes i received a call from [protected] saying that he was calling from Idea and read out all the details i have provided. he started asking me bank details to provide refund on which i was suspicious as i had made payment by cash. anyway he insisted on which i provided bank details, he even asked me an OTP on which i refused and cut the call. He called me from other number [protected] and again asked for the details which i refused on which he started to abuse me in marathi.

                          I tried to report this to Idea customer care and they lived up their reputation by hanging up call as soon i was connected. I was lucky to get connected by 1.40pm next day. I explained my situation to the customer representative and he told me that mails are watched by fraudsters and i should post any information online. I told him that i have send an email to [protected]@idea.adityabirla.com and have not posted any thing on facebook or any other social media. however he was adamant. I felt stupid speaking to him when he asked me from which number i have send an email.
                          On this intellectual enlightenment i asked to speak with manager and finally i saw the GOD. As he said he was supervisor " just imagine a leader of stupids" he was repeating that no one from him team had called me and why they will call me and ask for bank details.

                          I told him brother look my issue is i send an email to [protected]@idea.adityabirla.com all i want to know is how come fraudster came to know my mail ID, Name mobile number in concern, recharge type and mode of payment and finally the recharge date.
                          How every he was too intelligent to understand simple querry so i asked him to speak with an manager on which he told me that he was the final authority and if i want i can write to [protected]@idea.adityabirla.com, My personal information is not secure with idea and the guy over phone (fraudster) was really abusive.

                          No wonder why idea is a loss making venture. Buy the way intellegent supervisor is called Akash Lutke please salute him on my behalf. (a very rare breed)

                          I have also send mail to other idea mail id however they dont care to reply.

                          Bye bye IDea for your service and Hello JIO
                          Verified Support
                          Aug 07, 2017
                          Idea Cellular Customer Care's response
                          Hi,

                          Kindly provide the proper number.

                          Regards,
                          Simranjeet Arora
                          Jan 29, 2018
                          Updated by sambhaji ware
                          So you cant even read what is written in above complaint
                          Idea Rocks Coz people stupid like you
                          I went to idea service center located in jaysingpur for linking adhar card to my number but idea agent naming(Anjali) said to me :- Sir you have to wait for 2 min then i said ok. Then after 5 min she said i have urgent work to do come later. This is not the way to behave with your consumers. Please improve your service.
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                            B
                            babubiswajitnayak
                            from Bengaluru, Karnataka
                            Aug 6, 2017
                            Resolved
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                            Resolved

                            Address: 560037

                            Hello,
                            This is Babu Biswajit Nayak from Bangalore. I have received SMS on my Mobile for the Fraud transaction using my RBL CREDIT card. Merchant is Idea Money Mumbai.

                            Today i got so many text message

                            Please take severe action against the people who did this amount back to my
                            Sep 26, 2017
                            Complaint marked as Resolved 
                            Aug 06, 2017
                            Updated by babubiswajitnayak
                            SOLVE IT AS SOON AS POSSIBLE OR ELSE I WILL TAKE LEGAL ACTION
                            Verified Support
                            Aug 22, 2017
                            Idea Cellular Customer Care's response
                            Hi,

                            As checked, your number is inactive.please share your correct idea contact number, we will shortly assist you.

                            Regards,
                            Simranjeet Arora.
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                              K
                              Kehsihba
                              from Solapur, Maharashtra
                              Aug 6, 2017
                              Resolved
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                              Resolved

                              I Am Abhishek Kumar with idea cellular number [protected]. I was unfairly charged 35 rupees for some value added service without any request on 5th August 2017. Idea customer care is not responding. Just to make it clear I didn't press any button by mistake as my phone was lying idle at the time incident.
                              Sep 24, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 22, 2017
                              Idea Cellular Customer Care's response
                              Hi,

                              Your concern is already initiated and compleated.

                              Regards,
                              Simranjeet Arora.
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                                A
                                akash99001
                                from Bhusawal, Maharashtra
                                Aug 6, 2017
                                Resolved
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                                Resolved

                                Address: Akola, Maharashtra, 444001

                                I have lodged the complaint against idea cellular for not listening to my problems, and not attending my calls through their customer care number. Plus when i lodged a complaint at their outlet they said a call regarding my problem will be made to me within 48 hrs it's been past that no call has come nor they are receiving my calls. It's second time i am here launching another complain.
                                Sep 11, 2017
                                Complaint marked as Resolved 
                                Idea Cellular customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 07, 2017
                                Idea Cellular Customer Care's response
                                Hi,

                                We regret for the inconvenience caused.Please provide us idea contact number where the problem persist.Also you may write us back at social media or [protected]@idea.aditiyabirla.com for further assistance. Please call on 198/12345 for services and complaints if any.

                                Regards,
                                Meeta.
                                Aug 22, 2017
                                Updated by akash99001
                                No but I'm giving you the details of my complaints so you can get a feed. Here's my complaint no. ST[protected] and the communication id of your customer service executive Ganesh and his supervisor More Q[protected]. Do your homework and then call me.
                                It's been 4 days since the complain lodged, no calls came in nor they are receiving any of my calls. The customer care number says it's busy, it's been 3 days continuously trying to reach them.
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                                  G
                                  gauravagarwal2704
                                  from Mumbai, Maharashtra
                                  Aug 6, 2017
                                  Resolved
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                                  Resolved

                                  I need to link aadhar number as a part of re-verification process. But the registered person is married and shifted to kolkata and i stay in mumbai. I can't update aadhar under her name.

                                  I requested for port out from idea to another operator due to this chaos, but got a call from idea representative that i can update my aadhar card number as a part of re-verification process and the number will be updated under my name, but the idea store representative told me that it is not possible, if i do so, my number will be permanently discontinued.

                                  Also i am forced to transfer it in postpaid plan if i want to transfer ownership which i don't want to.

                                  Please help. I am not getting any concrete solution from anywhere. This is urgent.
                                  Sep 7, 2017
                                  Complaint marked as Resolved 
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 07, 2017
                                  Idea Cellular Customer Care's response
                                  Hi,

                                  We would inform that the person in who's name the number is registered has to visit the Idea Store for re verfication and aadhar card link as biomtric procedure is required for that.. Request you to visit the idea store for port out/change of ownership with documents.

                                  Regards,
                                  meeta.
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                                    D
                                    Dhruv Kale
                                    from Indore, Madhya Pradesh
                                    Aug 6, 2017
                                    Resolved
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                                    Bluelima service got activated on my idea phone number and i don't know how. A message saying that such service is activated and rs 35 has been deducted from my main balance was received by me. I haven't registered for such service and i don't know how it got activated. Please kindly look into the matter how automatically the service gets activated without the concern of the subscriber and refund my money back. I have immediately deactivated the service as it said it will continue deducting rs35 each week. Not sending a message prompting to activate a service or not is completely unethical as vulnerability increases to such unwanted services. And i know that i never wanted such service. So please do right by refunding my money back or else users will lose faith in! Dea.
                                    Sep 7, 2017
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 07, 2017
                                    Idea Cellular Customer Care's response
                                    Hi Dhurve,

                                    As checked the vas service is ativate from your number.So the said amount is deducted You may deactivate by sending STOP sms to 155223.also would inform that the same is activated after customer concern.

                                    Regards,
                                    Simranjeet Arora
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                                      Kawal1978
                                      from Lucknow, Uttar Pradesh
                                      Aug 6, 2017
                                      Resolved
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                                      Sir i'm recive so many calls from this number ([protected]) regarding my pending bill amount rupees 1800. They are using abusing language and now they are making calls to my relatives and use abusing language and which is very ambarsing for me. Kindly look at this matter and please provide me detail address of the agency so that i can complain on consumer court.

                                      Thanking you

                                      Kawaljeet
                                      Sep 7, 2017
                                      Complaint marked as Resolved 
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Aug 06, 2017
                                      Updated by Kawal1978
                                      Sir i'm recieving calls from idea agent from number ([protected]) regarding my pending bill number ([protected]) amount of 1800 they are using very abuse language and trying to harrase me and now they call to my relative and asking them for money and using abuse language which is very ambarsing for me plz se the issue. Thanking you. Regards kawaljeet singh
                                      Verified Support
                                      Aug 07, 2017
                                      Idea Cellular Customer Care's response
                                      Hi,

                                      Kindly provide us the idea number, we will assist you shortly for the same.Please pay the outstanding amount if any for the usage.

                                      Regards,
                                      Meeta.
                                      Verified Support
                                      Aug 07, 2017
                                      Idea Cellular Customer Care's response
                                      Hi,

                                      As checked, there is an outstanding amount to be paid for the usage of your number. Please make the payment at the earliest to avoid further action. We apologies you have to face this, feedbak for the same is been taken.

                                      Regards,
                                      Meeta
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                                        S
                                        sandiprkamble77
                                        from Indore, Madhya Pradesh
                                        Aug 6, 2017
                                        Resolved
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                                        Address: Solapur, Maharashtra, 413123

                                        I am using [protected] idea cellular... Mera some balance deducted. Maine cc ko call kiya to usnai bola 1 hr mai mil jayega dusre din call kiya to bola aaj mil jaayega aaj call kiya to bola koi req hi nhi li... Ye kya hai ab bol rahe hai nhi li ab ham kya kar sakte hai.. Plase take action now. Check my call record now...
                                        Waise to aur 1 month se koi kutta mc idea walo ko nhi khayega.. 1 bar jio aa jane do mai advt bhi karunga jio ki mera 3 crore logo ka fb groups hai... Aaur 10 din baki ha jio aane mai dekho idea ka namonisan nhi mitya to kutto.
                                        Sep 11, 2017
                                        Complaint marked as Resolved 
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 07, 2017
                                        Idea Cellular Customer Care's response
                                        Hi Sandip,

                                        As we checked vas service is activated in your number and for vas deactivation request is already taken.

                                        Regards,
                                        Meeta.
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