Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 304

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pami Carl
Report
Copy

postpaid sim not working in gulf

I have recently converted my sim from prepaid to postpaid. It got activated within 72 hours while i was in india. When i left country for job purpose to gulf country, sim got disconnected from service.
I tried to resolve this problem through customer care from my family members. But, noone from idea could even answer for sorting out this matter. Finally, upon reaching idea show room, they advised to deposite rs. 2000 in order to activate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Kunturkar
from Pune, Maharashtra
Report
Copy

unconsented vas activation

Address:Pune, Maharashtra, 411035
Website:m.ideacellular.com/mobile/default/index.html

Idea installed qwalli and dindo VAS and deducted around 100₹ in total. I never installed anything and never visited any idea website for VAS. It is unacceptable. 54300 is number which sent me this. Please contact me and reemburse me ASAP....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumergahlot
from Delhi, Delhi
Report
Copy

mobile network problem and internet speed problem

Address:110078

I use idea cellular sim in the dwarka, new Delhi area, but I found that the network of idea is very weak and the 3G/4G speed of the idea network is very slow. I inform about the problem on their customer care number also but no action is taken by company.

it is my complain that the upgrade the network and internet speed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hardeep kaur bali
from Rupnagar, Punjab
Report
Copy

request for refund

Address:Jammu, Jammu and Kashmir, 180002

I would like to bring it to your kind notice that owing to hassle free online recharge system, i opted for the same for my prepaid idea number, which is [protected] but unfortunately the amount instantly got deducted from my bank account whereas the recharge failed. Thus, i am asking for an early refund because if such things will happen over and again, it is highly doubtful and disappointing on your part to show "best offers" for a certain...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bk Satbir
from Delhi, Delhi
Report
Copy

no network/tower

There is no network/tower in gyan sarover complex, mount abu, dist. Sirohi (Raj.) since 23rd july an till writing this complaint. I already lodged the complant twice i. E on 28th and 29th of july and talked to madamjasoda and kajal on other network i. E. Airtell. Madam jasoda told within 24 hours the comppalint will be looked into and solved. After 24 hours when contacted on customer care madam kajal was on the line and told that after 48...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zeenat shahid
from Delhi, Delhi
Report
Copy

regarding false information or incomplete information .

Address:Muzaffarpur, Bihar, 842001

Dear sir., i reacherged my idea no. For internet connection of rs 96 after seeing a msg on my mobile (In rs 96 get 15 gb 2g/3g/4g for 28 days) from company.
There is no information about the distribution of data..
When i use the date it's 1 gb internet ends in two days and my net is not working when i call c. Care they said to me that there is 1 gb for 3g/2g and 14gb for 4g.. And my hand set is 3g supportive.. Now the rest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harishkumaryadav
from Bengaluru, Karnataka
Report
Copy

internet data issue

Address:560016
Website:[email protected]

Dear sir / madam,

I m porting my no [protected] on 16 th july 2017 & my plan is 349/- daily 1gb 4g data & unlimited calls, till know no data.

What is this your service is this much poor. We have raised the call on 24-july-17 (Monday). But till now eve
There is no call from your end.

Daily weâ?? Re communicating with your customer
Care. Weâ?? Re receiving the same answer eod it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sswapnilen
from Jawad, Madhya Pradesh
Report
Copy

migration of sim (postpaid to prepaid)

Address:Sagar, Madhya Pradesh, 470002

I did file a request for about 3 times but time it gets rejection, it they dont want to do it and annoying the customer after this i have make my mood to leave idea connection as they cant even fullfill the customer need and the idea store are also great, sometimes they are not present neither tell the issue why it is getting rejected. Now i'm feed up with this connection....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Steni Sebastian
from Hyderabad, Telangana
Report
Copy

activation of idea prepaid sim card

Address:Kottayam, Kerala, 686502

Dear Sir,

I bought a new IDEA Sim card. Its number is [protected]. Its 4G. But the problem is, its not yet activated.

I need to get it activated as soon as possible.
Hope you will take this into consideration and resolve it asap

Thank You...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mounika Thalluri
from Bengaluru, Karnataka
Report
Copy

not able to call and also internet is also not activating

Hello Team, my idea number is not working. I am able to get incoming calls but outgoing is not working. I have recharged my number with 199 Rs 3 days back. And even today I have recharged assuming the talk time is over. But I realized that problem is not with balance.

Please reply and make it work as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600026
Website:IDEA sim dealer

Last month i bough a sim, idea executive promise the plan fro per day 1 GB 4 G speed and after that speed will down to 128 Kbps but after 1 gb data not connect so i need to discount my number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navalmishra
Report
Copy

poor service of customer care

Address:110092
Website:ideacellular.com

From the last two days i am calling the idea customer care toll free number for registering a complaint regarded to my sim but there is no response from the idea company. I am calling customer care again and again but still there is no response only a lady operator says that (If you want to talk to our customer executive/or register any complaint so please dial 2 or 4 anyone number which the lady operator says and when we dial that number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay Dharnia
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non activation of no. 9812110015

Address:Fatehabad, Haryana, 125050

Respected sir
My mobile no. [protected] i ported in idea at 27/7/17 at 11:50 mnp sim given to me by idea office was defective so idea manger assured to me today morning that new sim which he given to me will activated in 10 min but not activated. Again i approached to local idea office avatar communications at about 19:45 he told me your new request to be submitted he again took my adhar card and said he will send request and assured...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivasu D
from Hyderabad, Telangana
Report
Copy

annoying flash messages from idea cellular

Address:Hyderabad, Andhra Pradesh, 500072

I am from hyderabad, india using idea prepaid 4g sim. From the last one week, i am getting these flash messages every 1-2 minutes which are so annoying. Messages are coming during night time as well from 12 to 6 am. A serious action needs to be taken by trai against idea cellular and other such cellular companies which are sending those unwanted messages with out any consent from consumers. Cellular companies must provide consumers a way...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipul2014
from Burla, Odisha
Report
Copy

money deducted neither recharge is done nor refund is done

I was recharging my number ([protected]) on 24.07.2017 by rs.50/- through idea web recharge. The money got deducted from my bank account but recharge didn't happen.
And when i called the customer care, they said they have no such records.
What the hell is this?
Transaction id : bil/[protected]/ideacellular_ji
Transaction mode: icici internet banking...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Janekasu
from Mumbai, Maharashtra
Report
Copy

fraudulent bill

Address:Mumbai City, Maharashtra, 400070

Dear team,

I don't want to post this on facebook tweeter or any social media just because of mr. Kapania.. I respect him. But below case is a serious issue.

There is an issue with a bill which you claim is pending and i have been receiving calls from some legal firms from delhi stating bill payment of 2000 rs.. Infact these legal guys have even called my colleagues and told about my case.

I also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Citibank credit card was used for the merchant - idea payment (Idea money)

I have got a fraud call around 4:55 pm on 28/07/2017 as calling on behalf of citi bank credit for verification to redeem my credit card points of rs 5000 and they already had details of my card and cvv number which they wanted to get verified again with me. Within few minutes, i received sms about that.

4 fraud transaction using my citi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pawan.fcws
from Gurgaon, Haryana
Report
Copy

fake assurance during porting

Address:Faridabad, Haryana, 121005
Website:www.ideacellular.com

I received a call for porting request from Airtel to idea and i'll get 35gb 4G data but after all the activity done and my no. got ported they are saying we offer only 3G services in delhi ncr.
Their speed is so poor and why Idea present themselves as 4G service provider when they don't have it.
I request everyone not to avail idea cellular service, they are pathetic in term of service....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharmesh Ponia
from Dehra Dun, Uttarakhand
Report
Copy

I'm lost my wallet

Address:Firozabad, Uttar Pradesh, 283204

I m lost my wallet in15/7/17, I have 3 idea sim in that wallet...
Details are blow
[protected] recharge 11/07/17 ₹100
[protected] recharge 27/04/17 ₹400
[protected] recharge ₹400

If any illegal work by these numbers, I'm not responsible......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sinchu Sinchana
from Tumkur, Karnataka
Report
Copy

about internet connection

I have recharged my idea sim on 22/07/2017 for my number [protected] for 399. As i had following offers by recharging 399 for my number i. E, all local and std free calls, 1gb 4g or 2g internet per day for 84days. It was working normal till today afternoon i. E, 29/07/2017. Now my sim network is working in 2g network and has no speed at all. I have called customer care for 4 times and they couldn't help me. I followed all the instructions...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy