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Idea Cellular Complaints & Reviews

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Last updated Jan 7, 2024
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 303

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S
Sadanand Pappu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary sim allow with the benefits

Address:New Delhi, Delhi

Dear trai team,
Greeting for the day.
The idea cellular has allowed unnecessary sim and the person use no and ask for the card no and as well as cvv no so kindly please take a legal action for this so that the cellular company will not allot unnecessary sim for the person. Today i have got a call and said that please your credit card has expired and please tell me the your card colour. Please do the needful protection from...
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pgawade1432
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overbill

Address:Ratnagiri, Maharashtra, 415612

I am using idea no [protected], i applied for postpaid to prepaid migration for several times but no luck. Then i changed my plan to 349 which is having unlimited calling and 1gb internet. And also, i am getting several flash messages which are saying that you have 10gb free data for3 months etc.
I got recent bill of approx 6000 rs. How is this possible if i get unlimited calling and 10 gb free data? How you can say you have used data...
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A
aj08
from Karad, Maharashtra
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idea wrong information

I am getting your services for last 7-8 yrs.. I reacherged my idea no. For internet connection of rs 348 after seeing a msg on my mobile (In rs 348 get 1gb per day for 28 days) from company.
There is no information about the distribution of data..
When i use the date it's 1 gb internet ends in two days and my net is not working when i call c. Care they said to me that there is 1 gb for 3g/2g and left gb for 4g.. And my hand...
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Gaurav2026
from Bareilly, Uttar Pradesh
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about customer care feedback

Address:Ludhiana, Punjab, 141001

My mob. No [protected] i recently submitted a compaint regarding my data pack that i am not getting benifit like vodafone some one from idea whose numbr is [protected] called me that port ho jae ga krwa lo is that the way to treat with any one or should i file a complaint him if i want to port then why should i write here its my humble request to idea please talk gentley with customers...
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Gaurav2026
from Bareilly, Uttar Pradesh
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4g unlimited packs

Address:Ludhiana, Punjab, 141001

Dear sir my mobile no.[protected] ported from vodafone. I have 2 number is single phone another num is [protected] (In vodafone) i got a deal in vodafone of rs 399 unlimited calling and 4g data for 84 days but idea company is not giving me this benefit, i dont want to switch my network but if you are not eligible to provide me this plan then i have to switch kindly revert me asap. On [protected] gaurav kumar from ludhiana punjab...
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H
Hari Meruga
from Bengaluru, Karnataka
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fraud transaction : citibank credit card for idea payment

Address:560094

Hi team,

Request to refund my money back to my card, please take necessary action and help in the refund of the amount rs 19, 171.

Citibank credit card was used for the merchant - idea payment (Idea money)

I got a fraud call around 18:15 pm on 25th jul as calling on behalf of sbi bank credit for verification to redeem my credit card points.

4 fraud transaction using my citi bank...
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M
Mmer
from Rajkot, Gujarat
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charged unnecessary services to my no 9429917511

Address:Rajkot, Gujarat, 360006

Dear team,

This complaint is behalf of my mother mrs chandrikaben n mer (Sr citizen) to get the justice for charges billed to user no [protected] by service providor idea cellular.

When we came to know about this charges we have immediately registered a complaint to service provider customer service centre.

And also have mailed regarding the same from my registered mail id at service provider,...
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S
Sanju Jalui
from Mumbai, Maharashtra
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idea has cheated me with data!

In my idea sim there was approx 4.5gb 4g data on 29 july 2017 with validity till 16 august 2017. I got a message of recharge with rs 52 and get 10gb 4g data with validity of 28 days, i spoke to customer care about the same which he told me that yes this was the offer on my number & i've to recharge on the same day to get the benefit.
I even confirmed from him about the current data i had, to which he told it'll be added. I asked what...
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S
Sank Gs
from Bengaluru, Karnataka
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inadequate information from idea

I was overcharged for the network usage. Due to the problem with the network connectivity and limited benefits, i thought of switch to other network. Due to delay in processing my request, i was in idea for 4 days of my billing cycle where they charged me for the full bill cycle. I tried to get the information from their executives and poor response from them,...
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Address:Pune, Maharashtra, 411057

I have migrated mobile number on mnp from idea celluar services to other service provider. I have requested mnp on 8th june, 2017 and later on completed all the necessary formalities.

On 10th of june, 2017 i have paid the due bill of idea cellular. After this process gets over on 12th june, 2017, idea cellular had relieved my number to other service provider and mnp process successfully completed.

After completion...
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P
Priyanka SK
from Mumbai, Maharashtra
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incorrect deduction of charges

Address:Mumbai City, Maharashtra, 400703
Website:idea cellular ltd

Respected sir,
I am getting your services for last 9 yrs.. My mobile no is [protected] (Prepaid customer)... I had incorrect deduction of charges on every day as i recharge i never get balance you guys don't know why deduct my balance for bada ets and all. I called to your idea center to know the deduction reasons but they are saying i have taken loan, if i have taken loan then you will deduct 40rs??? For what kind of charges???...
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V
Vidshuddha Das
from Nagpur, Maharashtra
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without my permission they activate the service .

Address:Hyderabad, Andhra Pradesh, 500075
Website:Gurukul.org

I have not activated any blue lima service and still Weakly by 35 rs.are credited to my account Total 535 =175 Please stop this service and refund my money. my moble No is [protected]

Now Today 5 Time Deducted

If This Will not Stop And Continue Than I Change My mobile operator Go To Vodaphone...
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S
satishk10
from Delhi, Delhi
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complaint about mms from 50404

Address:New Delhi, Delhi, 110044

Dear sir,
My cell no: [protected]. Some mms messages were been sent with my mobile number through id 53012. The contents of the message is "mms from [protected] wait for you at http// www.ideacellular.com/web mms user name is your mobile no. And password is 4r251. Msg expiry is 1 days." these messages were sent without my notice. Please arrest or stop such messages from receiving and sending from my mobile. Please see that my mobile...
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S
Shubh Raturi
from Mumbai, Maharashtra
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extra charges postpaid

Address:2480p1

My issue is that past few months idea network is charging extra bill on my number. I complained in there customer service but still i am facing problem. Matter is that they provided me 4g internet free of cost. When i use it they add that bill on my main balance. When i call there customer service toh banda kehta hai k humne apko 4g net dia h to jab bhi apka phone 3g area me jata hai to charges cut te hain. Now according to them i should...
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N
Nitha suneesh
from Kollam, Kerala
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amount deduction for net usage without intimation

I reacharged data pack for my idea number for rs. 149. After the offer limit 1 gb idea deducted rs.200 from my main account for excess data usage. But i didn't get any message regarding completion of my offer limit of 1gb. They deducted directly from my main balance without any intimation. And also am not receiving any messages regarding my data usage everytime. Kindly revert my amount....
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A
Avnish Batra
from Noida, Uttar Pradesh
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number not yet activated

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

I ported from Vodafone to idea and number not yet activated since past 48 hrs I had this number everywhere in my advertisements and on such a peak time of weekend my number is inactive this is causing a lot of loss to me and my business...
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S
Subhash Ojhs
from Gurgaon, Haryana
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without information or apply deduction from balance prepaid idea

Address:Pithoragarh, Uttarakhand, 262502

Charged 35rs
When i was just searching on the internet regarding some video suddenly i got the message that dindo service has been activated by idea cellular company without asking me. When i called them that i have requested to activate. But i haven't requested it. I have unsubscribed the service. But they have deducted 105 rs from my balance for this service. I want refunde of that money. The customer support agent was very rude...
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F
Fayaz Mohammad
from Vellore, Tamil Nadu
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related to tariff recharge cheating

Address:Khammam, Andhra Pradesh
Website:[email protected]

I have recharge with 11rs on 30/07/2017 saying that 10p/min local I2I and other mobiles 1p/sec for 90 days in paytm app.But I get msg local calls 1p/s validity upto 13/08/2017 cheated me by telling false statement....
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V
vk vishwakarma
from Ahmedabad, Gujarat
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linking of aadhaar card with mobile number for idea

Address:Gandhinagar, Gujarat, 382016

Sir we are receiving various sms from idea cellular to link our idea prepaid number with adhaar card in gujarat gandhinagar district.
The message says link mobile number with adhaar and you can submit your adhaar card at gajanan medicals sector 14 gandhinagar when yesterday we went there he is asking a charge of rs 20/- (Rupees twenty to link adhaar card with mobile).

I said the sms message do not say to pay rs 20/...
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P
Pami Carl
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postpaid sim not working in gulf

I have recently converted my sim from prepaid to postpaid. It got activated within 72 hours while i was in india. When i left country for job purpose to gulf country, sim got disconnected from service.
I tried to resolve this problem through customer care from my family members. But, noone from idea could even answer for sorting out this matter. Finally, upon reaching idea show room, they advised to deposite rs. 2000 in order to activate...
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