Idea Cellular Complaints & Reviews

Citibank credit card was used for the merchant - idea payment (Idea money)

I have got a fraud call around 4:55 pm on 28/07/2017 as calling on behalf of citi bank credit for verification to redeem my credit card points of rs 5000 and they already had details of my card and cvv number which they wanted to get verified again with me. Within few minutes, i received sms about that.

4 fraud transaction using my citi bank credit card towards (Idea payement) ideamoney with the following amount

First transcation of 4, 770
Second transcation of 4, 770
Third transcation 4, 770
Fourth transcation 4, 770

Total amount of 19080

Please kindly block the above transaction and please help me to solve this problem

Cell no: [protected]

Regards,
Venkatesh

I received a call for porting request from Airtel to idea and i'll get 35gb 4G data but after all the activity done and my no. got ported they are saying we offer only 3G services in delhi ncr.
Their speed is so poor and why Idea present themselves as 4G service provider when they don't have it.
I request everyone not to avail idea cellular service, they are pathetic in term of service.

I m lost my wallet in15/7/17, I have 3 idea sim in that wallet...
Details are blow
[protected] recharge 11/07/17 ₹100
[protected] recharge 27/04/17 ₹400
[protected] recharge ₹400

If any illegal work by these numbers, I'm not responsible...

I have recharged my idea sim on 22/07/2017 for my number [protected] for 399. As i had following offers by recharging 399 for my number i. E, all local and std free calls, 1gb 4g or 2g internet per day for 84days. It was working normal till today afternoon i. E, 29/07/2017. Now my sim network is working in 2g network and has no speed at all. I have called customer care for 4 times and they couldn't help me. I followed all the instructions given by them and they were all useless. I kindly request you to work on this problem and make 4g speed connection available for my sim. If that's not possible deduct the money for all services used till the date from 22/07/2017 and refund my amount. I had jumped from jio network to idea trusting on the network, but never expected such poor service.

Whoever in idea team,

Today your lawayer (Really?) threatned me using high court name, please mindful that honourable high court name to disrepute will invite you and the so called lawyer into contempt of court and against my liberty. I will not hesitate tp file my right to liberty under article 32 in hc chennai if the lawyer your side continues to do so. I ahve record of the convesration and will post in youtube as well. The issue after i sunscribed the idea service, i requested my usage bills sent to my regsitered email. Despite multiple requests till date bill was not sent, you dodnt do your job but threaten to file civil suit on me. I will file equally harassment case on your service and criminal case in police and court for using these cheap tactics.

Number :[protected]

Hi,

This is sajan edward

For the past 18 years i have been using idea network. The company seemed to be good with me always

About 1 to 1 and a half month back, i thought of going for a 4g connection from my favourite idea company, because they have started giving 4g connections.

I had asked the person to provide me the 4g idea sims (1 for me and 1 for my wife). I told him that the charges should be the least one. He agreed and told me that rs.199 plan would be nice for you, and he said, this is a post paid one, they (Idea company) will introduce many plans by the second month, so that you might change or add whatever you like then on. To my surprise i have received a bill of some rs.1800 or odd for my numbers : [protected] and [protected].

When i had taken the plan of rs.199, how the bill can be of such a huge amount. The customer care centre people are not supposed to cheat me like this.

I had received a call from idea office (Bpo), that they would proceed with registering case against me if i do not pay the sum they are asking for.

Both the sim cards are lying in my wallet, so how can they charge a huge amount like this, even then i have not started using the sim cards

Please explain me

By paying mere rs.303, i could receive unlimited calls as well as data from jio every month. Why should i remain with idea, if they are not any care for their customers.

Not only that, i had been to the customer care centre more than 5 times to rectify the matter.

The particular shop was closed, how can i solve this matter without the shop there?

Plan changed (I have asked them for rs.199 plan, they gave me rs.499 plan, now they are harassing me everyday over the phone, even then i am not using their sim card

My name is vinay bhosle, with mobile no [protected]. Recently i've ported my number from idea to vodafone for obvious reasons of worst services and charging me a bomb on data services. I'm suddenly getting all from these legal departments from delhi and a women talks in high tone abusing. She is now calling my friends / family stating that i'm not making my last payments.

I've ported my number on 1st july 2017 and the last payment was made on 21st june 2017.

Firstly, she says i have to pay 2100 for what i'm not sure since doesn't have the itemised bill and secondly my plan is ~500rs monthly so not sure why that bill.

Calls received from idea numbers legal department.
[protected]
[protected]
[protected]

I've check this online and a variety of people have a complaints with the same.
This harresment needs to stop!

Hello,

I took 2 idea postpaid numbers for my family & i disconnected due to roaming issues. & requested idea to disconnect both numbers permanently, then they told me to pay the due amount to disconnect other wise they cannot disable permanently. I even asked them if i pay the amount it will be activated next month but they confirmed it won't happen.
I paid the due amount for permanent disconnection but the next month it is activated & sent me the bill & they are repeating the same thing to pay again.
I am not at all using those numbers but they are charging rented amount even i sent them multiple request.
This is the 3rd time they are repeating to send me bill without usage & after payment they are not disconnecting instead they sending bills again.

On this problem, i even shifted my personal idea number to jio because of their behavior.

Please help.

Thanks
Harsha
[protected]

Dear sir my last idea cellular bill was 476.98 and i was paid them 480/- but when we send request to port my number to new operator they add me extra balance 50/- inr & said to me you have my balance that's why we can not port your number. We call several time to help line number & we clarified my detail then he told me by mistake we have added 50 inr. But when we send appellate delhi then he told me "ejected cause of your outstanding amount 46.98 is remain so u can not port your no. [protected] in any operator." so sir i want claim to idea operator. I have all voice recorded to care line number & all payment proof & bill invoice

Dear sir/madam,

I had purchased my idea simno [protected] some i week ago due to the lucrative plan of 84 gb data for 84 days and unlimited std/local calls for 84 days but from the starting day the speed of internet is very very low. I cannot watch youtube and other websites easily due to very very low internet speed. Also the connectivity of idea for telephonic calls is very low.
I want to register complaint that please ask the idea cellular to stop the plan or return my hard earned money of 453 rs

Regard
Ravi rawat

Hello team,

I have taken one sim card from idea retailer before 12 days. He told me with in 3 days your postpaid number will be activated.
Now it's been more than 12 days and i am taking followup on a daily basis from the retailer and company appellate authority. But did not get any response from both.

I got a call from verification executive, that time i was in office. I suggest him to come advice meet me in office or if you wanna meet me at home than you have to come after 7pm or before 10 am.
Only for this, i can not take a leave for 1 day.
Executive visited at home in my absence and send his remarks as i am not available.
This thing directly impacting my daily or professional life. If this issue is not resolved then i bound to take an action against idea and idea will be the whole sole of all the expesis.
Idea - please treat this as a first intimation.

Idea number - [protected]
My contact number0- [protected]

Hi my name is ravikiran
I got a call from a lady on 26th july 2017 between 6:30 pm to 7 pm.
She said that she is calling from sbi group, you got reward points and said that, we will transfer reward cash to your account, she took my sbh atm card no, cvv and otp.. By saying that it is verification code and transferred money from my account to her idea money account.

Her number is: [protected] (I think this one also, her idea money account number)

My card no is: [protected]

Transaction id's are othpg 691794 rs.4992.00

Othpg 690818 rs. 4992.00

As per sbi rule idea money should not accept the money transfers from sbi (Now i am sbi customer becoz sbh merged into sbi now)

I have given complaint in cyber crime eventhough plz take action from your side.

Plz, refund my money from idea money.

Regards
Ravikiran

Contact no:
[protected]

Hi my name is ravikiran
I got a call from a lady on 26th july 2017 between 6:30 pm to 7 pm.
She said that she is calling from sbi group, you got reward points and said that, we will transfer reward cash to your account, she took my sbh atm card no, cvv and otp.. By saying that it is verification code and transferred money from my account to her idea money account.

Her number is: [protected] (I think this one also, her idea money account number)

My card no is: [protected]

Transaction id's are othpg 691794 rs.4992.00

Othpg 690818 rs. 4992.00

As per sbi rule idea money should not accept the money transfers from sbi (Now i am sbi customer becoz sbh merged into sbi now)

I have given complaint in cyber crime eventhough plz take action from your side.

Plz, refund my money from idea money.

Regards
Ravikiran

Contact no:
[protected]

Ravikiran rangi
To fraud. Reporting, ideamoneycare
2 days agodetails
Dear sir

My name is ravikiran rangi,

I have cheated by a person, i got a call from that person, she said that we are calling from sbi group, you got reward points, we will transfer reward amount to your account, she has taken my sbh atm card no and otp and transferred money from my account to her idea money account (Her idea money mobile no. Is [protected])

My card no is: [protected]

Transaction id's are othpg 691794 rs.4992.00

Othpg 690818 rs. 4992.00

Pls to inform you that i am join the idea since1998. During this journey i have no any complaint. But last 3 months i am not happy with the service you are given at idea are. I told my all story. Last your company are change my free rental plan and give 749 advance rental plan. It is closed on may 2017. I came to ideacare and continue my plan. They told me my plan is active. But i received bill no any payment are showing of 749. Again i go the ideacare month of june 2017. Some of the mistakes your plan are not activated. These month it is happen. But this month i received a bill it's not activated. After that i go 3rd time to go at ideacare and told all my story. This time your staff told me that is your mistake. After some time i told me the staff pls call the store manager. He told me she is not free for your matter. You have any problems you get it mail to company. At that time i am speak loudly.2- 3 minutes she came and trying to solve my complaint. She told me after 24 hours your plan will be activated and my staff are confirming on call around 4-6 pm on 26 july 2017. But still time i am not getting phone or sms. Continusly 3 mouths are very long time to solve the problem. Last 15- 20 year using the idea but no any problems regarding networks. Those all are happened @ 100 ft ring road. Satellite ahmedabad outlets. Pls find attached snsps of your staff attitude and body language.

Respected sir

It is inform you that my name is yunush saiyed
From bharuch.

Today i was recharged in my idea prepaid a/c in ₹ 200/- but still without inform / actived service deducted ₹ 35/- in my prepaid a/c. I also fill in very bad. I'm not aspected to you and also i complain via calling (198 / 12345) in customer care but not received my call...

My transaction regarding information :

Mo no :[protected]Idea prepaid)
Last recharged : ₹ 200/-
Date : 26/07/2017
Deducted money : ₹ 35/-

Plz refund ₹35/- in my prepaid a/c. Otherwise i will complain to consumer court... And also i closed idea service permenantly.

So may i have requested you plz refund my rupees in fast time...

Thanx...

Plizzz my number activat

We apply for port my17 numers . my any bill not painding but idea not done.

Pathetic service they loot consumers i paid additional and put in a request for porting the retention called up and requested me not to cancel and said will change my plan to 349 plan i agreed and also i asked for a billing cycle change i was told everything is taken care off actually the ediot at the retention team actually sucks he said all this and i receive 2 bills in a period of 13 days each bill of approx 600 each this is not acceptable idea i will fight youll out i got proof for my contention

My name is robert john. My idea postpaid number is [protected]).

My complaints:

1. My bill due date is 7th of every month. But i am receiving messages to my airtel number from idea stating that my number will be suspended if i fail to pay my bill immediately even before the end of the month. What is this new way of threatening customers? I am receiving such messages for the past 3 months ahead of at least 15 days before every due date and at times 2 messages per day. I have attached the screenshot for your perusal.

2. I have already complained to idea customer center people asking them to make a clear way of reaching the customer center via 121. But till now i see no remedy. What is the problem with network systems? Idea is charging me 50p/min to speak to the cc personal, then why should i wait to get connected with a long standing process? Till then i have to wait to hear all the nonsensical messages (To me) only to opt out without reaching your people.

Thanks

Regards
Robert

I had received a promotional call for porting to idea for which i had shared my documents also. I had cleared my payment with vodafone against the same.
This call was from sdc communication, dilshad garden near metro station as they had told me. I have not received the sim card and my number is expected to be ported today itself. They are responding in a very bad and unethical manner.
I have to travel tomorrow. I am also scared these people may use my sim card in some fraud activities.