[Resolved] Idea Cellular — Inflated GPRS volume usage Bill | |||
Dear Sir, I, have an Idea Mobile No [protected] I have received an Bill dated 2 August 2015 from Idea containing GPRS (Volume) Usage charges of RS 4815.53. I have not use any GPRS for the said period. I called the customer care to complaint but they are even refusing to listen to me. There are 3G plans available for unlimited usage in lesser amount, why would I use GPRS worth RS 4815.53 to find any bloody place and person Please look in to the matter and replay me soon Regards Dr F S Sherani Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 8th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 8th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We understand & regret the issue with your Idea mobile bill. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular