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Idea Cellular Complaints & Reviews

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Last updated Jan 7, 2024
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382011

Idea Cellular reviews & complaints page 553

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P
Pushp_singh13
from Meerut, Uttar Pradesh
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Failed Recharge

Address:Meerut, Uttar Pradesh

order no : IDM[protected] date & time :[protected]:24:04.15 operator name : Idea service type : mobile/mobile data circle : Uttar Pradesh (W) & Uttarakhand mobile no : [protected] recharge/bill pay amount : 300.00 mode of payment : NetBanking bank/card name : HDFC Bank payment status : PAYMENT SUCCESS recharge/bill pay status : Transaction Successful These are the details about recharge online through rechargeitnow but recharge not done.Please...
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P
Prant7272
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Fraud in recharge

Address:Muzaffarnagar, Uttar Pradesh

I am using prepaid idea no [protected], they show that there is a Rs 249 giving 1 Gb data & 30days validity in 3g recharge menu of self care . but when I recharge the above recharge of Rs 249 they give only 752 mb data 26 days validity. On 198 they commit that you will get balance after 90 min. But I didn't get. They are continually telling lie & doing fraud....
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A
Arnesh
from Hapur, Uttar Pradesh
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Dongle not working

Address:Gurgaon, Haryana

Hi, This is regarding the Idea Dongle which I purchased on "20th Oct 2014". 1. It has been working since the but for the last 1 month it is not even opening the home of Idea. 2. Hence I checked with Idea service center. They verified the SIM card is active and function by inserting the SIM in mobile and see if it is showing signals or not. And the same was showing. 3. So they have told me to connect with ZTE service center as this...
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Address:Dhule, Maharashtra

Hi Idea, I have bought new idea SIM [protected] on 25 July 2015 and I still haven't gotten a SMS on my alternate number! Please activate this number as quickly as possible this is taking too long. Fix this at the earliest possible chance you have. My alternate number is [protected] Thanks...
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P
piyush pushkar
from Delhi, Delhi
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Fake charges on postpaid connection

Address:Bangalore, Karnataka

Earlier i was having nbs3g499 plan,
In that i got 1. 5 gb, i consumed around 500 mb extra,
So i supposed to pay extra for 500 mb

Then after asking customer care regarding different plan so that i can reduce my bill
So they told me activate i plan
And thats why
I changed to 599 iplan on 9th july
They didnt tell me about any extra charges and all
Now i have charged for proration...
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H
harish naidu
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Blc dedicated

This is harish. . My mobile nbr is [protected]
Today at 11. 20am 264rs blc dedicated in my main blc. . Im totally unsatisfation on this network. I have no mistake in this dedication. Am asking our costmar care. Its give irresponsible answer. Plz help me refund myblcc...
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V
vinayk85
from Noida, Uttar Pradesh
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Activation Of Sim

Address:Ahmedabad, Gujarat

Hi, I have purchased a Idea Sim from "My idea Store, G Floor, Mangaljyot Complex, Near Jodhpur Cross Road, Satellite, Ahmedabad, Gujarat 380015" at 20th July 2015. But till now my sim has not been activated, due to this 3 time I went to store by auto but still they have not got activated my sim. When I contacted to custmer care, I came to know, they have not send my document to Idea. I also called them several times, but they are not...
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R
rakesh Dhoundiyal
from Noida, Uttar Pradesh
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Unnecessary charge

Address:Sagar, Madhya Pradesh

Dear sir
I rakesh dhoundiyal borl bina distt. Sagar mp. My idea mo. No. Is [protected]. Sir my last idea bill jun 2015 is wrong. This is rs. 1407. Sir without activation of any service by me, this bill included feather charges rs 900. Sir again i clear that i am not using any additional service. I am your old customer since 2010, but i first time faceing this type of problem.
Kindly correct my bill early as possible because...
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R
rajesh.pateljit
from Mumbai, Maharashtra
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Urgently required incoming, outgoing and sms call details

Address:Pune, Maharashtra

Dear sir

I want my mobile number [protected] incoming, outgoing and sms call details from 15 june 2015 to 26 july 2015
Please send me details on my email id: rajesh. [protected]@gmail.com
Please sir it's very urgent for me.

Thanks and regards
Rajesh patel...
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S
Sourav18111
from Amli, Dadra and Nagar Haveli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance still not Credited to account, which was wrongly Debited

Address:Neemuch, Madhya Pradesh

Hi, The amount of Rs 30(Rs 15+Rs 15) which was debited from my account of Mobile Number [protected], has still not being credited . though I am able to Use the Internet Service now, so pls credit the amount as soon as possible . Regards Sourav...
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Address:New Delhi, Delhi

I am very disappointed with the service that idea give to their customers I posted complaint on 20/07 however I got a call once regarding the the same issue that guy told I'll send this issue to concerned team they'll call you tomorrow...All I got this msg...


Dear Customer, Your concern for wrong deduction could not be resolved. Kindly contact customer care. SR 1-[protected]. Thank You


they...
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G
gajanan
from Pune, Maharashtra
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Idea didnt refund me

Address:Pune, Maharashtra

Recently one service pack is activated on my mobile & idea deduct 45 Rupees from my prepaid account [protected]. When I call to idea customer care & said what happened, they said to me "We cant refund you for this & if you did not understand then we have to cut this call" Before this they also deduct 3 Rupees for service pack......
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Address:New Delhi, Delhi

Hi. I am using idea Netsetter 3g ([protected]) for the last 3 years in delhi. But last month my data when was about to finish, I received a flash message "to get additional 35 mb dial ***, 11 rs will be deducted from ur account". I did the same. The balance was 0 but after that reduced to -11/-. It was ok that due to negative balance I wasn't able to make and receive calls but not even on 121, 198 and 12345? So I recharged with 50 or 100...
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S
Shiju.Thomas
from Mumbai, Maharashtra
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Idea WIFI Internet not working since 2 weeks

Address:Pune, Maharashtra

It has been more than 2 weeks that we are facing our internet issue and till date we have not received a resolution for the issue. Hence, we were left with no option rather than seeking help from this forum. We have opted for the PUN800 plan which comprises of 30 GB data at 2Mbps speed and there-after 512kbps unlimited. Since the second day of installation, we have faced issues in our connectivity. But the recent issue has been persisting...
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Address:New Delhi, Delhi

Hi, I have taken a new postpaid idea connection number [protected]. I made all the advance payments as well as filled out the form on 20th of this month and i was told that the new connection will be active within 72 hours. My number has still not been activated and it's been a whole week. Your customer care representatives don't resolve any problems. They don't even answer the phone. This issue has caused me a lot of trouble. I am incurring...
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Shiju.Thomas
from Mumbai, Maharashtra
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Idea WIFI Internet not working since 2 weeks

Address:Pune, Maharashtra

We have raised several complaints but none of them have been addressed till date. A few among them (TCT[protected], TCT[protected]). Our WIFI internet keeps on fluctuating and does not connect. Even if it connects, the maximum speed that we get is 400 KBPS, where-in we have opted for 30GB 2mbps plan. None of the technicians are aware of the issue and no resolution has been provided till date. After repeated calls to customer care asking...
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A
Anuidea
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid migration - service withheld

Address:Gurgaon, Haryana

This is to inform you that my mobile no [protected] is not started yet
Even after 72 hours (As on 25 july 15) of my request (22 july 15)
Are you doing any work ??
Do you know that service interruption is not allowed for a operator and if it is the case consumer court will penalize with max amount to operator
Kindly resolve my queries or i will have to take some legal action against idea company...
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bhaumikdesai4289
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prorated charges, unethical behaviour

Address:Gurgaon, Haryana

Hi,
I have Idea postpaid plan Idea Proposed Plan 2_DEL.
My billing cycle is 23 of every month. I have 5GB free 3G internet in my monthly plan.
on date 10th my 5GB 3G data was about to finish. I called customer care for more data. Idea representative suggested me 1GB 3G plan for 250 rs. I did subscribe for that plan via sms and got activation message. within some hours i got message that my credit balance that was 192...
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visha76
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing information of my lost number

Address:Pune, Maharashtra

Dear Sir/Madam, This is to bring to your notice that i lost my phone which had the number [protected] which is registered against my name. I also have alternative number from which i called the idea customer care to block the above mentioned number. When asked about the details about the number i provided the information for verification. they took my request to block the above number. When asked about the call details about the number...
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prakalp kankariya
from Kyathampalle, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dont give recharge benefits

Address:Amravati, Maharashtra

I have recieved one massege from idea that
Recharge with rs. 63 and get half GB 3 G data for 28 days on 21/07/2015 and I have recharged for the same. But idea has gjven half GBinternet with 6days validityinstead of 28 days. And when I called idea its customer care officer first tlld to resolve the problem and then when they call for the problem told to get Rs 50 talktime instead of validity n disconnect the call.
So please resolve...
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