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Updated: Oct 7, 2025
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R
Rajarshi Nandy
from Pune, Maharashtra
Aug 5, 2015
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Address: Pune, Maharashtra

I, rajarshi have recharged my idea connection ([protected]) on 3rd august with rs 150 on 3rd august and the money got deducted without my knowledge. Now on 5th aug i am having only 1p.

Also calling to the customer care 12345 is also not toll free.

Request you to look into the matter seriously and want the amount to be credited back to my number
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 5th Aug 2015, we have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
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    R
    rajii.9
    from Kottayam, Kerala
    Aug 5, 2015
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    Address: Kottayam, Kerala

    I recharged my number- [protected] on 31/7/2015 with Rs.70. After deducting the emergency call service amount, which I used earlier, I was left with Rs. 46. I made only a single call to a local mobile number for 5.8 min., but now I am left with a balance of only 40 paise. When enquired in customer care, I was told that i called for 40 min, which is recorded in your computer. When I am sure about my caller timings and the same is evident in my mobile, how can you reduce the Rs.46? I want you to charge according to the usage and refund the rest of the amount, ie Rs.35.56.
    Idea Cellular customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the trouble with your prepaid balance. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

    Thanks & Regards,
    Customer Care, Idea Cellular
    Reply
    Dear Customer,

    As per your telecon with our customer service associate on 05th Aug 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular
    Reply
    Dear Customer,

    As per your telecon with our customer service associate on 6th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular
    Reply
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      K
      Kamleshbparmar
      Aug 5, 2015
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      Address: Pune, Maharashtra

      This is regarding my cell number [protected] in which Company billed charges of Charges on Data Pack Pro-ration # - 352.880 which is totally unfair. In last month i changed my plan. Previous plan had internet pack of 99 rs 2G unlimited and now plan changes with MH Privileged plan 375 which on last month company add 352 rs Pro-ration changes which is not acceptable. Company never said this type of changes will be applicable if plan change. If issue not resolve will defiantly move to Dot for complain this issue.
      Idea Cellular customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the trouble with your Idea mobile bill. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Reply
      Dear Customer,

      As per your telecon with our customer service associate on 05th Aug 2015, we have thoroughly checked Idea account details and it is found that the charges levied in your bill are correct as per GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Reply
      Idea,

      You mean for old plan which having 99 Rs with 2Gbps and new Plan with 375 and after paying both amount i also need to pay Rs.- 352.880 for Data charge..what's rubbish thing...Idea it's not way to earn money and making profitable company...shame on this...

      Your concern authorized person had changed plan without any information...
      Reply
      Dear Customer,

      We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Reply
      Dear Customer,

      We have thoroughly checked Idea account details and it is found that the charges levied in your bill towards GPRS are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Reply
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        F
        fareen
        from Pune, Maharashtra
        Aug 4, 2015
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        Address: Ahmednagar, Maharashtra

        Myself mahmood shaikh from Ahmednagar, is a mobile customer of idea with mob no-[protected].sir on 4th aug near about 10.40 to 10.45pm .i have called 198 customer care for some information, the guy named Mr.Atul of customer care made very rough conversation with me and denied to give me information regarding my complaint, so my request for action against idea company.
        Idea Cellular customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        Sincere apologies from us. We have your contact details and we will get back to you shortly.

        Thanks & Regards,
        Customer Care, Idea Cellular
        Reply
        Dear Customer,

        As per your telecon with our customer service associate on 5th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

        Thanks & Regards,
        Customer Care, Idea Cellular
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          S
          shailesh007
          from Mumbai, Maharashtra
          Aug 4, 2015
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          Address: Mumbai City, Maharashtra

          I had activated 3 G pack at rs 299 on dated 11 july 2015. and its validity will end on 07.08.2015. and till date 04.08.15 at 10.00 am my main account balance was Rs 175 and 3 G balance was ABOVE 1 GB . but now from 11.00 am my 3G balance show 0 though it ends on 7 august 2015. Now my main balance is totally deducted and also 0 3G balance shown. I want my balance Rs. 175 and 3G ( 1 GB ) back otherwise I feel complaint against Idea for doing this. please do necessary action on this issue. Please solve above issue as early as possible. My name is Shailesh Sonawane ( Assistant Manager - MCGM ) and my idea prepaid mobile number is [protected].
          Idea Cellular customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

          Thanks & Regards,
          Customer Care, Idea Cellular
          Reply
          Dear Customer,

          As per your telecon with our customer service associate on 5th Aug 2015, we wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

          Thanks & Regards,
          Customer Care, Idea Cellular
          Reply
          Dear Customer,

          We have thoroughly checked your Idea account details and it is found that the charges applied to you are correctly as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

          Thanks & Regards,
          Customer Care, Idea Cellular
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            S
            starfish
            from Delhi, Delhi
            Aug 4, 2015
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            Address: New Delhi, Delhi

            Dear Sir/Mam Mail is about Unusually amount charges by Idea celluler [protected] i am using the idea no from last 3 years, , they charges 1000/- for Gprs as i already call Idea to close the Net Pack on 23 july at that time they give the confirmation that GPRS is not activated and now give me the reminders to pay 1000/- For GPRS usage
            Idea Cellular customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We sincerely regret issue with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

            Thanks & Regards,
            Customer Care, Idea Cellular
            Reply
            Dear Customer,

            As per your telecon with our customer service associate on 4th Aug 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.

            Thanks & Regards,
            Customer Care, Idea Cellular
            Reply
            Dear Customer,

            We wish to inform you that your complaint for Billing Dispute has been resolved and refund has been credited into Idea account towards GPRS services. For further assistance, kindly contact Idea customer care helpline.

            Thanks & Regards,
            Customer Care, Idea Cellular
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              S
              sahilhiht
              from Varanasi, Uttar Pradesh
              Aug 4, 2015
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              Address: Kanpur, Uttar Pradesh

              Sir i am idea postpaid user i have my credit limit 1500 INR but i dont kniw how my limit extended to 10721 INR and my bill is generated i call to custmer care they reply me you have submit your bill otherwise your services doesnt bar sir i hv a pack in which i got 1200 min 5 gb data compnay take charge for 1000 rps i uses within my pack plese help us i dont use any chargebile. And main thing is that my limit is 1500 so how 10721 is possible
              Idea Cellular customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We understand your concern and regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

              Thanks & Regards,
              Customer Care, Idea Cellular
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                N
                Neel Dey
                from Delhi, Delhi
                Aug 4, 2015
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                Address: Udaipur, Rajasthan

                I want to port my mobile number idea west Bengal to Rajasthan reliance.i tried 2 times but idea did not donate my number to reliance.they said that i agree to continue with idea but i did not get any call from idea network.please help to port this number my mobile number is [protected] thanks neelkamal dey
                Idea Cellular customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We have noted your concern. Please give us some time to get back to you.

                Thanks & Regards,
                Customer Care, Idea Cellular
                Reply
                Dear Neel,

                We would be glad to have you as our valued customer. Please send an SMS PORT <space> your Mobile Number to 1900 (toll free) to generate the UPC Code. Visit any of our Reliance Mobile Store with a Photo, Photo ID & Address proof along with the UPC Code for further assistance on MNP. For more info on MNP, you can also refer this link http://bit.ly/ZcNLEH

                Regards,
                Reliance Communications
                Reply
                Dear Customer,

                We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

                Thanks & Regards,
                Customer Care, Idea Cellular
                Reply
                please call after 6.30 PM to 10.30 PM

                thanks
                neelkamal dey
                [protected]
                Reply
                Dear Customer,

                We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

                Thanks & Regards,
                Customer Care, Idea Cellular
                Reply
                please solve the problem as early as possible because its already let.
                Reply
                Dear Customer,

                We tried contacting you on your Idea number but we couldn’t reach you.Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

                Thanks & Regards,
                Customer Care Idea Cellular
                Reply
                yesterday 3 rd time i try to port my number idea west bengal to rajasthan reliance & I'm sure this time there is no problem with that.

                thanks
                neelkamal dey
                [protected]
                Reply
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                  S
                  Saumya Tripathi
                  Aug 4, 2015
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                  Address: New Delhi, Delhi

                  Date 06/08/2015 I purchased a sim card of IDEA GSM on 6th of august 2015 and was told that sim will get activated by 9 PM the next day. It began catching network by 9 but i wasn't able to make a call via it. I then called customer care and verified my credentials and he said everything will be fine within 1/2 an hour. I am waiting for that 1/2 an hour to end.
                  Idea Cellular customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the unpleasant experience. Kindly provide your mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com.

                  Thanks & Regards,
                  Customer Care, Idea Cellular
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                    K
                    KaushalS05
                    from Jamshedpur, Jharkhand
                    Aug 4, 2015
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi

                    Hi This is Kaushal Sharma ([protected]),
                    I am the Victim of Idea,
                    Due to Fake Commitment by Idea, I had to Port out my Number from Vodafone.. Idea bamboozled me.
                    I received Call from [protected] & [protected]
                    but both the numbers are not responding now. Can anything be happened with this fake caller.

                    I need justice..
                    Complaint marked as Resolved 
                    Calls from Idea Care Began to start since the Complaint got razed...! They Assured me that the commitments given by the Idea Team are not Fake.. bt It takes some time.. Idea promises that the facilities were commited at the time of MNP, Few of them have been Resolved and rest would be Fulfilled soon.. Now Let's See..!! and for the best..!
                    Idea Cellular customer support has been notified about the posted complaint.
                    View replies
                    Truly speaking.. I am not happy enough with the services are being Given by the Idea..

                    None of any commitments came True.. and my Rs. 380/- got wasted by Idea at the Time of MNP


                    Beware everybody by IDEA.
                    Reply
                    Dear Customer,

                    We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    Reply
                    Dear Customer,

                    As per your telecon with our customer service associate on 4th Aug 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    Reply
                    Dear Customer,

                    As per your telecon with our customer service associate on 6th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    Reply
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                      S
                      sachin fuerd
                      from Durg, Chhattisgarh
                      Aug 3, 2015
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                      Address: Durg, Chhattisgarh

                      Dear Sir/Mam, I recharged my 3G datapack for number [protected] yesterday for a sum of 1255 (4GB data 3 months validity). THe amount was debited from my online SBI account immediately but NO data was credited to my mobile.KIndly take action on this at the earliest so datapack is credited or my money is refunded back immediately. The online netbanking transaction details are below for reference. 03-Aug[protected]Aug-2015) TO TRANSFER INB Idea IDEA_RECHARGE Paymen DSBI[protected]IG0ALTZGV9 TRANSFER TO[protected] 1, 255.00 Thanks, S.Mahapatra
                      Idea Cellular customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Reply
                      Dear Customer,

                      We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Reply
                      Dear Customer,

                      As per your telecon with our customer service associate on 5th Aug 2015, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
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                        J
                        Jayan gajjar
                        from Bengaluru, Karnataka
                        Aug 3, 2015
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                        Address: Morbi, Gujarat

                        Dear Sir / Medam, As captioned subject, I m Active a whatsApp pack Rs.36 of 200MB on Dt.29/07/15 at 8.20 PM, So i m use whatsApp For cut my main account balance. I m complaint form lots time in Idea Care but not Answer me. Thanks with hope quick actions... Jayan Jadvani mob no [protected] email. [protected]@gmail.com
                        Idea Cellular customer support has been notified about the posted complaint.
                        Aug 07, 2015
                        Updated by Jayan gajjar                         May problem is not solve. Idea is fraud.
                        I request to lena medam. plz Solve Problem.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        Reply
                        Dear Customer,

                        As per your telecon with our customer service associate on 3rd Aug 2015, we wish to affirm that your concern has been acknowledged and complaint for balance deduction has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        Reply
                        Dear Customer,

                        We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
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                          S
                          sksiv11
                          from Roha, Maharashtra
                          Aug 3, 2015
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                          Address: Chittoor, Andhra Pradesh

                          Dear Sir, I am using Idea customer my number[protected], In I am facing balance deduction usse, I am regulary using internet, some times they are deducted main balance at that time my internet balance is some data is there, ok if they deduct for execs dat how without intimation atleast inform the customer for proceeding with main balance and one more thing in fraction of seconds main balance what ever it is totally clean sweap it is 60, 80, or 120 how it is possible, I am educated my pogition Is Is like this then what about uneducated peoples pogitio?, I am contacting customer care also many times but they didn't give proper answer and I said to them intimate me before proceeding with main balance I didnt use single mb but they charge too much of amont unless so please register my complaint atlest use for me and who are suffering like me In future.
                          Idea Cellular customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

                          Thanks & Regards,
                          Customer Care, Idea Cellular
                          Reply
                          Dear Idea Team,
                          My idea mobile number is [protected] and my alternate contact number is [protected], I am already contact your 198 customer care representative he didn't give proper answer, I am asking how much data I am used exces he say as per my records your using exces data so amount is deducted but didn't tell how much data, I am asked him atleast in future send one message before proceed with main balance then he reply that No we didn't send any message we sent only flash message only this reply also hardly this my rules if didn't like Leave It like that if you want reference please check the records, customer care service is very poor, I am asking idea why you didn't send message before proceeding with main balance, unnecessary message s and calls getting 4 or 5 messages per day the why idea didn't send useful messages.
                          Reply
                          Dear Customer,

                          As per your telecon with our customer service associate on 5th Aug 2015, we wish to affirm that your concern has been acknowledged and complaint for wrong charging has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

                          Thanks & Regards,
                          Customer Care, Idea Cellular
                          Reply
                          Dear Customer,

                          We have thoroughly checked Idea account details and it is found that the charges levied in your Bill towards GPRS are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.

                          Thanks & Regards,
                          Customer Care, Idea Cellular
                          Reply
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                            N
                            Nilesh Kumrawat
                            from Mumbai, Maharashtra
                            Aug 3, 2015
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                            Address: Pune, Maharashtra

                            I am using Idea Wifi services since last 4 months.But their services is pathetic.My Wifi connection was not working from 31 July 2015.I lodge a complaint in their customer care for 5 to 6 times. Every time they are generating new ticket number but not resolving my problem.I get frustrated with their behavior.Please look into this issue .My idea broadband account number is :[protected]
                            Idea Cellular customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

                            Thanks & Regards,
                            Customer Care, Idea Cellular
                            Reply
                            Dear Customer,

                            We request you to message us your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 121.

                            Thanks & Regards,
                            Customer Care, Idea Cellular
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                              P
                              Praful Agrawal
                              from Ahmedabad, Gujarat
                              Aug 3, 2015
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                              Address: Jodhpur, Rajasthan

                              Dear Sir/Mam, I was having a postpaid connection of Idea Cellular. Mob. No. [protected] Praful K.Agrawal In the month of february i got my idea no ported into other service provider. According to company's commitment and policy i was supposed to get my security refund and balance advance payment within 45 days but as on today's date i have not received any amount. Regarding this issue i have visited the concern Idea store several times but did't got any satisfactory answer and even the people sitting there(including the store head/owner) are telling that they cannot do anything about this. Total amount to be refunded is Rs 909.67 Not able to upload last bill because it is .pdf format.
                              Idea Cellular customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              Sincere apologies from us. We have your contact details and we will get back to you shortly.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
                              Reply
                              Dear Customer,

                              As per your telecon with our customer service associate on 3rd Aug 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
                              Reply
                              Dear Customer,

                              As per your telecon with our customer service associate on 10th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
                              Reply
                              Dear Sir/Ma'am,

                              As per telecommunication with your customer care they committed the cheque delivery by 20th August 2015, but till today I have not received. Please do the needful.
                              Reply
                              Dear Sir/Ma'am,

                              As per above posts and telephonic discussions with Idea customer occurring from past 3 months, i was hoping that i'll receive my balance cheque soon but it seems that IDEA CELLULAR LTD. is not at all bother about Consumers...The amount which was supposed to come in February'15 haven't reached to me till Today(06-Oct-15)...
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                                R
                                RakeshDM
                                from Chennai, Tamil Nadu
                                Aug 3, 2015
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                                Address: Mumbai City, Maharashtra

                                Hi All, This is to inform you that I booked a postpaid connection in 500 Rs INR on 25th of July 2015 with Number [protected], Yet my number hasn't been activated and DSA group of IDEA Vaishnavi Marketing Mulund East is just worst, A girl name is Shilpa Mob- [protected], [protected] has informed me that my number will be activate within 72 Hours, It has already been passed approx 8 days and everything has been done, But during pending of DSA Vaishnavi Marketing approval my number is not activated yet. And DSA person Ms. Shilpa is not answering my call. This is strict notification that do cancel my activation and refund my money, I was about to take more 5 Postpaid connection but I seen your services before activation. Otherwise take this mail as warning to your DSA, All are fake employee of DSA Vaishnavi Marketing. Expecting reply at the earliest from your end.
                                Idea Cellular customer support has been notified about the posted complaint.
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                                Dear Customer,

                                We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

                                Thanks & Regards,
                                Customer Care, Idea Cellular
                                Reply
                                Dear Customer,

                                We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

                                Thanks & Regards,
                                Customer Care, Idea Cellular
                                Reply
                                Dear Customer,

                                We wish to inform you that the service for your Idea number has been activated. For further assistance, kindly contact to our Idea customer care helpline.

                                Thanks & Regards,
                                Customer Care, Idea Cellular
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                                  N
                                  nmukesh2
                                  Aug 2, 2015
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                                  Address: Bangalore, Karnataka

                                  I want to inform you that I am Nitin Mukesh bearing mobile no [protected] (postpaid) want to disconnect my connection as it is already been barred and the bill is still generating .I will pay the required bill amount for this number. I am not in AP circle so i was suggested to mail. I have also mail many times regarding disconnect but no respnse from the service providers. I am trying this from month of june . I took the sim from Andhra Pradesh and my job transferred to Bangalore. I requested for disconnection but no response. Every month i have to pay the bill. If you do so i will be highly thankful to you .
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                  Dear Customer,

                                  Sincere apologies from us. We have your contact details and we will get back to you shortly.

                                  Thanks & Regards,
                                  Customer Care, Idea Cellular
                                  Reply
                                  Dear Customer,

                                  We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

                                  Thanks & Regards,
                                  Customer Care, Idea Cellular
                                  Reply
                                  My alternate contact no is [protected]
                                  Reply
                                  Hi,
                                  I received a bill generated last month attached.
                                  Why am i receiving these bills. I have already closed the connection.
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                                    Neha Tiwari Shahi
                                    Aug 2, 2015
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                                    Address: Dehradun, Uttarakhand

                                    Hi, I have lost my Idea sim whose number is [protected]. I want to block it immediately because it is used by some person and increase my idea bill. Please do it as soon as possible and confirm me on my email address: [protected]@gmail.com once done.
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                    Dear Customer,

                                    We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

                                    Thanks & Regards,
                                    Customer Care, Idea Cellular
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                                      Mehta KB
                                      from Pune, Maharashtra
                                      Aug 2, 2015
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                                      Address: Pune, Maharashtra

                                      Dear sir/madam, For past many days, on completion of a call my pre-paid scheme mobile has been showing amount charged at the rate of Re. 1 per second. Also, balance shown is always Rs. 180.45. Kindly rectify the problem and reconcile my balance in case of wrong deductions, if any. Regards KB Mehta
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                      Dear Customer,

                                      We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

                                      Thanks & Regards,
                                      Customer Care, Idea Cellular
                                      Reply
                                      Dear Customer,

                                      As per your telecon with our customer service associate on 02nd Aug 2015, we wish to affirm that your concern has been acknowledged and a complaint for USSD access has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

                                      Thanks & Regards,
                                      Customer Care, Idea Cellular
                                      Reply
                                      Dear Customer,

                                      As per your telecon with our customer service associate on 3rd Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                                      Thanks & Regards,
                                      Customer Care, Idea Cellular
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                                        Babuchoda
                                        Aug 1, 2015
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                                        Resolved

                                        Address: Howrah, West Bengal

                                        I have called 2 times idea care for deactivate "flash message" in my no[protected], they just sayed it would be off 48 hour. but they did not off it & After somedays idea deducted some rupees in my AC for that purpose . When i call idea care they sayed me if your service out of reach or switch off in 48 hour brodcast message would not be deactive. But they did not sayed me before, who is responsible for that???
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

                                        Thanks & Regards,
                                        Customer Care, Idea Cellular
                                        Reply
                                        Dear Customer,

                                        As per your telecon with our customer service associate on 2nd Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                                        Thanks & Regards,
                                        Customer Care, Idea Cellular
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