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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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1800 270 0000
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+91 95 9400 4000
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 547

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H
hemahesh
from Chandigarh, Chandigarh
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Constant annoyance through Flash message from IDEA

Address:Chennai, Tamil Nadu

It has been a week as I'm getting unwanted flash messages from IDEA in the name of Channel 50. I get a minimum of 500 flash messages per day. I've raised a complaint with them but they do not know how to resolve it. What a joke? They should be reported as SPAM. I've been a very good customer of IDEA for the past three years. Now, I'm getting irritated. I recommend TRAI to take STRONG decision against IDEA as they are unable to stop the flash...
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Prasanna Bhalerao
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary activation of 3G Services

Address:Pune, Maharashtra

I have three mobiles in the family ([protected], [protected], [protected]). On all three mobiles, 3G Data Services have been started by default. I did not ask or request this service. I call IDEA CC and they told me that this is a zero rental plan and given by default. I told them that I did not want it but they said that they cannot cancel it as it is given by default. The zero rental 3G plan is the most dangerous of all with extremely high...
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E
er01amber
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejecting my MNP request

Address:Pune, Maharashtra

Hi Team, I have logged MNP request to port out from IDEA Maharashtra to Vodafone Gujarat. My Number is Corporate CUG postpaid number. I have aaplied it first time on 16 July Port out request number is IZ173291. which was rejected by IDEA as my outstanding payment was due. Second time on i have again processed my application with Vodafone which was rejected by IDEA due to there are subsisting contractual obligation from the subscriber...
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bahadursingh27
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid convert

Address:Gwalior, Madhya Pradesh

Dear sir Last three month I want to change my mobile no. Postpaid to prepaid but relationship centre idea ignore me. There is three reference communication ID for change my mobile no postpaid to prepaid. Also call 198 C Care they said that contact in relationship centre idea. Too much mental harrasment. Contact : [protected] [protected]@gmail.com Pls HELP...
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AbhijitParbhane
from Pimpri-Chinchwad, Maharashtra
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Network Problem

Address:Pune, Maharashtra

From last 5 years, i have been chasing Idea Cellular and reporting the Network Problem which i am facing in my area however; every time i am getting a standard response from them that the problem is resolved when it is actually not even attended. I am honestly mentally tortured by Idea Cellular by not resolving this complaint. Please help me....
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V
vikaskmr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake plan sold by Idea

Address:New Delhi, Delhi

Hello, My name is Vikas Kumar # [protected], 3 months back i took an IDEA postpaid connection sold by IDEA executive as an free of cost number calling on one idea. later on i received an mob bill for August month which has been charged for that free number calling. After i called customer care and gave an complaint and also asked detail billed and customer care treated in an harsh manner. and now idea executive deny to any updation about...
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S
sushilkumaralb
from Tohana, Haryana
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Reactivate 8192970232 of SUSHIL KUMAR

Address:Udham Singh Nagar, Uttarakhand

Dear Sir, This is reference on captioned subject, that I couldn't use my SIM since last 6 month due to some reason and now it is inactive. Please do not issue this number to other person because of misuse by other . So my humble request to you please reactive my SIM....
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N
nelson sp
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to ativate my new connection 8108648971

Address:Dhule, Maharashtra

I was told to call 59059 for activation, but phone keeps on ringing but no response. as i m right now in maharastra call 12345 they directed me to [protected] i called twice at 8.35 am at 10.36 at 8.35 i was told to try after 10 am and when i called at 10.36 am the lady was rude. said u have to call 59059 v can help u. and even said that there is no email id for complaint....
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Bala.bcs09
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling Postpaid with wrong infrmation

Address:Kanchipuram, Tamil Nadu

Hi My name is Balakrishnan([protected]), 3 months back i took an IDEA postpaid connection for internet usage sold by IDEA executive as free of cost for internet(unlimited usage of 2G). later on i received an mob bill for month is rs.2300 which has been charged for internet usage. After i called customer care and gave an complaint and also asked detail billed and customer care treated in an harsh manner. Moreover, till now the customer care...
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G
getraj86
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No signal of IDEA prepaid no inside my house.

Address:New Delhi, Delhi

I am residing at House no. 127, new no 409, brij gali shanti mohalla, mandawali fazalpur, Delhi-10092. I am your about 3 year old consumer, first time I am facing very poor signal in my area. Inside of house there is no signal at all. Please see the matter and oblige. Thanking you Raj kumar Mob no. [protected]....
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A
arun teja
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance detection

Address:Khammam, Andhra Pradesh

I got lost 213 rs of my main account. and with knowing who given to u people to deact my balance without my permission . and i call to ur customer care they giving irr-responsible answers . why should i loss my amount. is it from ur pocket no na, that is own money my each and every single rupee i earned, i reguestin you people to give it my balance back 213 rs of amount plz. i hopeing that same time my balance of 213 rs get back to my...
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M
Marian Prashanth
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Failure

Address:Bangalore, Karnataka

Hi, I recharge my wife's Idea phone number for 1GB 3G data for rs.249 and it got failed. This happened twice and sum of Rs.498 got deducted from my axis bank account. I used https://care.ideacellular.com for the service. But when i check the data on mobile it still say no recharge done. I request you to please assist on refunding the amount that got deducted from my account. Incident happened on[protected]. Client number: [protected] Thanks,...
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R
ravin10
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data not received

Address:Ahmedabad, Gujarat

Dear sir 15 Aug15 I have reached @ ₹448 to my idea no [protected] for 3G 3GB Data but sir I have not received the 3GB Data I have Reached only 1GB Data Till Date After recharge I have reached one massage from your side that is " you got the 1GB free data offer for independent day" but still I have not received data Plz halp me or send my data as soon as possible Here by I am sending you to massage copy also that. I have reached after...
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nanibangar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear Customer, your request for Barring on Mob.No. 9036499996 has been processed successfully through Communication IdC1-48789266214.

Address:Hyderabad, Andhra Pradesh

I haven't requested for call barring. I got this message and unable to call anyone. Recently I have moved from tatadocomo to idea. I have paid the due bill also to the DoCoMo. Please find the below bill copy ========================================== Transaction Reference Number : DCMP[protected] Transaction Date :[protected]:53:08 hrs Your Account Number :[protected] Payment Amount : 200.00 Tata DOCOMO Circle : TTSL Payment...
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T
Tarish Goyal
from Noida, Uttar Pradesh
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Wrong deduction from prepaid balance

Address:Ghaziabad, Uttar Pradesh

Hi friends, I am posting this complaint here against idea delhi cellular services. I have one idea prepaid number [protected]. Today in the afternoon, i had a balance of 234 rs but without making any call, sms or data usage, my balance suddenly went to 0 when i checked in the evening. The same issue of balance getting deducted automatically has happened to me earlier also but i thought at that time that may be i have used data and thats...
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JITESH PANDEY
from Delhi, Delhi
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Regarding to balance deduction

Address:New Delhi, Delhi

Balance deducted for internet packs since 2 months ago. I registered a deactivation request for this pack in the month of july, but they charged for the same. They charged in the months of july and august. whenever I make a complain in their customer care service they replied there was no request for deactivation of this service. I want needful justice, for this plz check my customer care calls....
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vivek_jain07
from Mumbai, Maharashtra
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Wrongful deduction

Address:Jaipur, Rajasthan

Just an advice to everyone to avoid this cheat company. They have continuously cheated with wrong plan description and forced subscription. Go for MNP. Even with unlimited 3G recharge, they start deducting silently from main balance till you exhaust all the money....
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S
swati36
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Starting of postpaid sim and its services

Address:Gwalior, Madhya Pradesh

Sir, I was using idea prepaid service on mob no. [protected] since long and applied to convert it into postpaid in the mid-july month in your service center situated at chhaparwala pul, Gwalior. I got a message on my alternative number on 24.07.2015 that my postpaid sim has been activated. But when I tried to use it, it was not in service. Later on, after again contacting your service center, I was informed that the sim has still not been...
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commonman12345
from Bengaluru, Karnataka
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Charging of VAS on 3G Datacard without subscription.

Address:Kottayam, Kerala

I have an Idea 3G Postpaid Datacard and my number is [protected]. For the bill of Aug 2015 which is released on 15.08.15, they charged Rs.678/- for value added services like Filmegaane, Store99, Digvive Mobile Tv99, SMS-MT without any subscription by me. Only for SMS they charged Rs.450/-. I think only Idea people should tell how to send SMS from a datacard. When i spoke to the customer care they are telling that if we click on any advertisement...
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R
rahul.sugandhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unintended Bill demands even after several disconnection requests from me.

Address:Pune, Maharashtra

I have relocated out of India on May 09'2015. Before that on May 06' 2015 I visited Idea gallery (Chinchwad Pune) to request for disconnection and they informed they cannot take request unless I clear my outstanding. I then asked my outstanding to clear my bills and place disconnection request. They said they cannot tell me my outstanding as my billing date is 15th (so wait till 15th may) to get bill generated and then I can request disconnection...
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