Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 552

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
Zaki Khan
from Budhana, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taking charge but the connection is not giving

Sir i buy new no. Of postpaid from your telecallers of idea on 23/7/2015 but my nom not activate till now i gave documents two times but there is no no reply for activation when i call her to contact say about my problem they didnt treat me good communication so sir plz help i gave 500 rs for security how can i trust ur company if they doing like this i m regular user o[censored]r connection the no. Which i buy is [protected] and no. Which i got...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anjalisinha
from Bhopal, Madhya Pradesh
Report
Copy

demanding dues amount already surendered sim with clear all overdue amount

SIR I had three IDEA Postpaid numbers and on 13th Dec 2014 i surrender two number and intimate them by mail ([protected]@gmail.com) i am having copy for the same then customer care executive demands me my id and address proof for closing my numbers and i sent scan copy for the same. after that they called and told me for pay overdues charges Sir i again told them i had close sim i already pay all my overduebill amount which last...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishabh Raheja
from Thanesar, Haryana
Report
Copy

Un nessary Balance deduction

Address:Bhiwani, Haryana

Sir, Please, Note that on 25 july 2015 at 10.58pm, by dialling *121# and after selection self care from it I got information that with recharge of Rs.13 you get 65mb 2G data for 2 days validity. Bcoz of this information I selected this net pack and on 26 july 2015 my balance had deducted. On 26 july Iafter contact to coustmer care I got information that "they didn't update new recharge plan on system that's why you get wrong information...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin7
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charges levied by idea and forcing to pay the same

Address:Pune, Maharashtra

I am a customer of Idea cellular Pune, Maharashtra from last 10 years. I had been clearing the bills of Idea without any checking point in last 10 years, but in last 2 years I observed that Idea had been charging extra amount as well as activating unnecessary services without any intimation of the customer as well as charging for the same. If the customer is raising concern on the extra charges then, we get only one reply I.e. the charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
T
Tejaskumar Jivani
from Mumbai, Maharashtra
Report
Copy

Tejaskumar Jivani: Cant talk properly.

Address:Rajkot, Gujarat

Dear Sir / Medam,

I am your oldest customer for IDEA.

As captioned subject, I cant talk properly incoming / outgoing calls due to weak coverage. Please do needful otherwise I must change provider and must go to BSNL.

Thanks with hope quick actions....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sharma.lokesh.1234557
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental harresment

Address:New Delhi, Delhi

To whom so ever it may concern I am Lokesh and I am an IDEA Cellular customer for a long time, I have been paying my bills to them on monthly basis and I have never ever disputed the bill amount. However, I have been facing the tech probs and I had called up customer care and spoken to many people who assured me of all kind of help, one of the manager named Prasanna Patil was with me over the phone for 2 hours and promised late nightly...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
deepak kesharwani
from Mumbai, Maharashtra
Report
Copy

Fraud by sms

I recive a sms from IY_612345 on 30/07/2015 at 9.43 am that
RV 347 =2GB 3G 28D.
and I recharge it at 2.12 pa in same day,
but I recive only 1.5 GB 3G data.
please help me abot company this froud.

and 14/07/2015 ko bhi isi tarah ho chukka hai.

please help me

Deepak kesharwani
mob no [protected]
email. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vikas3887
from Kolkata, West Bengal
Report
Copy

Wrong deduction of data from 8934819394

Address:Faizabad, Uttar Pradesh

We have recharge my mob. No. [protected] with rs 51.00 data pack on[protected] and 250 mb data given by company but suddenly so much data deducted from my account without using the net so much.It is cheating by the company. Details not been provided on demand.Please do needful because cellular companies are cheating their customers.

Vikas gupta
c/o central bank of india
suhawal faizabad
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vp jogar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst 3g network

Sir i m customer of idea since 3 years i m using 3 idea sims ..bt now days idea 3g network is worst ..i stay just 2 kms away from madgaon(goa) city ...but here also i dont get proper network of 3g ..before it was was okay ..but nowdays i m not even getting network in open sky or in my balcony.our full area people are suffering from same problem.first i was thinking there is some problem iin my ph so i changed the handset (now using xiaomi...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
BHAGIRATH MEHTA
from Rajkot, Gujarat
Report
Copy

Billing Dispute for postpaid

Address:Rajkot, Gujarat

I am having Idea Postpaid number since 2003 and the number is [protected] and i have an addon number also. Last month i got a call from company about my bill. That person told me if i m having some profitable bill plan. He told me about a plan with which i can use 2 mobile with one plan charge, plan was CUG Granual. Now i m billed for my both number separately. When the person called i have conformed for 4 to 5 times about the plan. The number...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Y
Yuvraaj Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheat customers

Address:Rohtak, Haryana

R/Sir,
I am user of idea prepaid services. On[protected] my net pack is about to end and I have received a message from idea company that your net pack is ends now and after it you will be charged by 4paisa/10kb. And in the same message a recharge for net is shown that recharge with 246 rs. And u will be get 1GB 3Gdata for 28 days.
When I recharged my cell with 246rs., I have received only 750mb 3G Data for 25 days only....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ap p
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call drop

Address:Pune, Maharashtra

Whenever i call someone, on first time my voice will not get transferred but i can hear other side voice clearly. On second time voice will be loud and clear both side. In starting i thought it's just network issue but later i come to know companies do this knowingly.
Out of 10 calls, it happens in 3 - 5 calls. Being pulse rate in minute i have to pay more. Now it is so unbearable that now i am planning to change network and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manojk1984
from Gurgaon, Haryana
Report
Copy

Receiving Threat calls from 8506087274, 8506087177, 8512800345

Address:New Delhi, Delhi

I am receiving threat calls from the following numbers [protected], [protected] & [protected]. They have accessed my call details and making repetitive calls to my friends and relatives. This is how they are harassing me to clear the dues of my number i.e. [protected]. I did abuse them over the call however they are so adamant to listen anything. Please do something if you can. Regards, Manoj...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Somesh1974
from Delhi, Delhi
Report
Copy

VAS service activated

Address:Gurgaon, Haryana

Dear Sir, I have received below msg on my mobile no [protected] Your ICandyTV has been activated. Amount charged is Rs 45.00 /- for 15Days. Renewal charge is Rs 45.[protected]@15Days as applicable. To deactivate sms STOP to 155223.http://icandytv.mobivillage.in/siteasync I have contacted to idea regarding this but they are not responding. It's general opinion that Idea activated such VAS service with out consent of consumer. Please take action...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
G
G.K.Gupta54
from Mumbai, Maharashtra
Report
Copy

Not recharged online but amount deducted from account

Address:Haridwar, Uttarakhand

Today on 28.07.2015 in the evening I recharged my mobile no. [protected] online for Rs.350/- through debit card of Oriental bank of commerce .I got SMS for deduction but it was shown on laptop recharge failed try again. Please take necessary action to get my mobile recharged. Thanks Gajendra Kumar Gupta Mb.no. [protected], [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
D
Deepak Uzgare
from Thiruvananthapuram, Kerala
Report
Copy

6GB data has not added to 3G Netsetter till now

Address:Thiruvananthapuram, Kerala

Dear Sir, Thankfully Idea has activated my 3G Netsetter. My Mobile No. is [protected]. I have recharged twice my account, but as promised by Idea to add 6GB usage for purchase of 3G Netsetter, has not been added to my account till now. I would very much appreciate if the concerned officials of the idea may kindly look into the matter and add 6GB data to my account. Deepak Kumar Uzgare, [protected]@yahoo.com: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
roshanchakma
Report
Copy

Deactivate feature

Address:New Delhi, Delhi

dear sir/madam,
i would like to inform you that i want to deactivate the feature which is activated automatically.
i was customer care but they told me that to call 12147 then i called but only offer are told.
So please kindly deactivate the above mentioned.I am awaiting for your reply.
thanking you....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Monaj kumar thapa
from Aizawl, Mizoram
Report
Copy

Regarding permanent blocked of idea prepaid sim card

Address:East Khasi Hills, Meghalaya

Sir,
I am bearing a prepaid SIM of Idea of north eastern area bearing No [protected] but unfortunately same has been blocked without any information on 26/07/2015 for which I am facing lot of difficulties, Hence same may please be activated at earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
TusharDeogharkar
from Bengaluru, Karnataka
Report
Copy

Billing problem 9673008457

Address:Pune, Maharashtra

Hi I got SMS that I Bollywood alerts activated on mobile. I never send any request to activate it. If you think I activated such alert then Send me details of such request activation from me. 2nd if I have activated Bollywood alerts from myside then can you explain why I have not received any Bollywood alerts on mobile as service was activate and you charged for it. [protected][protected][protected][protected][protected]---- I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
MAHEKUMD232
from Rohtak, Haryana
Report
Copy

Regarding fack bill of mobile no 9575348197 add-on of 9977626063

Address:Bhopal, Madhya Pradesh

Dear Sir/ Mam, I have already inform you to billing complaint of mobile no [protected] add-on of [protected]. the bill of call on 7-june2015 amount of rs. 1512 and call time 168 minutes continuously on 055365 without any interruption and 28 june2015 amt of rs 1665 and call time 184 minutes continuously on 055365 without any interruption. how it could be possible to talk a person more than 3 hours without breaking the connection. if you...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy