Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 548

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rakesh Borade
from Pune, Maharashtra
Report
Copy

Your 3g net not of any use

Sir I am very sorry to tell that i am a very regular idea nos i use 3 prepaid nos and 2 post paid no too all are used in 3g but yours 3g are useless not of any use its better to use tatadocomo sim i think soo. My no [protected] [protected] [protected] Sir i request u take some major action in my area add given below or i will have to switch my no to other company. Add.Rakesh Borade Borade Mala Jail Road .Nasik Road Nasik.422101...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
aniteshkmr
from Ludhiana, Punjab
Report
Copy

Unfair billing

Address:Panipat, Haryana

Sir, I am your customer having mobile no [protected] since last three months. I have noticed that the bill for July 2015 has been prepared wrong. This is totally disgusting. I will only pay the actual bill after my own calculation not the one sent by your company. I will also make a complaint in consumer forum against you. So please resolve this problem as soon as possible. Thanks & regards Anitesh Kumar [protected] anitesh.[protected]@sbi.co.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaideep_bahadur
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea incorrect Data usage Billing Issue Porting related

Address:Gurgaon, Haryana

Hi, This is with reference to the high bill I have been charged by Idea for my mobile no for the period of 12th July to 11th Aug. 1) I was using the number in Pune, Maharashtra circle and I got the number ported to Delhi circle in the month of July, Postpaid connection Idea-Idea only. 2) The Idea guy in showroom here in gurgaon told me to make a payment of Rs 600 as it was my outstanding amount before porting. I had also checked...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jjjjjjjjjjjjjj
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done

I a m today recharge special tarrif 79 full taike time, but my a/c maney d transfer, my number not recharge successful EGGQNJ63777652 Recharge Number : [protected] Operator : IDEA Amount : 79 Recharge Status : SUCCESS Transaction ID : KR[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
c. s. Dawale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offer not valid

Address:Pune, Maharashtra

I got the SMS from idea 3G independence sale. RS 295-2GB 3G internet - 28 days. offer ends 15th August But when i login to idea cellular I have not found any such offers. Does they sent SMS to customer to waste there time and increase number of clicks on there idea cellular website. Can you please help me to resolve this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohsin Rayma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea postpaid rude officer Mr Dhwanit

Address:Kutch, Gujarat

[protected] Mosin Rayma Complaint against Mr Dhwanit idea mi cordinater [protected] i was going to port my number to Vodafone for 299 postpaid plan but idea mnp department Mr Tejas called me asked me for the reason of porting nd hell told me we have similar plan of 299 with 500 local mins nd 500 Mb 3g data please dont port your number so i went to idea store at bhuj they processed my request with same plan nd my adress got verified...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Basavaraj Moogi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online prepaid charging failed for payment through billdesk

Address:Pune, Maharashtra

Online payment for Rs 103 made to Bill desk through ICICI bank net banking on 12.08.2015 at 23.43 vide bank transaction ID [protected] for Idea prepaid recharge of phone no [protected]. prepaid rechareg has not happened however my ICICI bank account is debited for the amount. Kindly credit the amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shanalkarai
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G data

Address:Allahabad, Uttar Pradesh

I received a call from no [protected] saying that I will receive 1.25 gb 3G data in ₹155, but when I recharge with this amount I got only 450 mb data and when I call customer care, they said that there was not any offer on my no on that day...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kushal Tiwari
from Khargupur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't fulfill the offer after recharge

Address:Varanasi, Uttar Pradesh

Dear sir, There was an offer in the news paper DAINIK JAGRAN by idea cellular on 13/08/2015 in varanasi and also computerized voice offer on mobil when I called somebody else that on recharge of Rs.265/- I will get 1gb 3g data & rs. 100/- as talk time. I did a recharge of same amount at same day but I got only 750mb data only & no talk time yet. Kindly give me the full offer benefit or return my money back asap. Regards Kushal Tiwari Varanasi...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suman raj sharma
from Delhi, Delhi
Report
Copy

Poor connectivity in my residential area

Address:Raipur, Chhattisgarh

I am residing at House no. DE-40 IDRAPRASTH, R. D. A. Colony, Raipura, Raipur Chattisgarh state, I am your about 6 year old consumer, first time I am facing very poor signal in my area. Inside of house there is no signal at all. Please see the matter and oblige. Thanking you Suman Raj Sharma M no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AJ24
from Pune, Maharashtra
Report
Copy

Idea Net Setter getting barred without my knowledge

Address:Pune, Maharashtra

Dear Idea representative this was seriously an pathetic experience because of you people. Last week on 7/8/15 I recharged my idea net setter prepaid card ([protected]) with Rs. 698. I went home plugged the dongle to my laptop there was no range. I called the idea call center they told me my no. is barred and was given to some another person because I did not used my idea net setter no. for 60 days. Fine according to your company rules and...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vivekprajapati
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Portability activation

Address:New Delhi, Delhi

Hello I vivek kumar prajapati, I got calls from IDEA Cellular Company for porting my airtel no [protected]

Sale executive gave me the Idea Sim no. ([protected]) after handing over my document & money and told me that the new sim will be activated within 7 days.

I got message from Idea Cellular that my airtel no. will deactivated on 08.08.2015 11:00pm.
I got deactivated but new Idea sim did...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kartikey B
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service disruption

Address:Ahmedabad, Gujarat

Hi I applied for converting my postpaid connection to prepaid which was completed yesterday (Communication Id C1-[protected]). Since then the new sim is not working and cell displays "No Service" after putting in the new prepaid Sim. Idea customer care responded that it will take 72 hours to get your number reactive on prepaid means I wont be able to use this number for 3 days. Written couple of emails to customer care, but never...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Belgaum, Karnataka

I got my 500rs.balance deducted for using internet inspite of having a net pack..wanted to register a comlaint., The customer care executive were not giving me any information regarding how to register the complaint and my phone was just kept on hold again and again. Contact no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Nizam Ullah Khan
from Noida, Uttar Pradesh
Report
Copy

False Bill generated

Address:New Delhi, Delhi

Hi My Postpaid number is [protected] which i have migrated from Vodafone because of high value plan in Idea. I am working in HCL technologies. I am using a corporate Plan. of rental rs. 175/-. after taking this plan I add some of data package which costing 250 for 1 GB and 280 for 1 gb. On my request idea people increased the Credit Limit to 1500. because according to my normal usage i should get the bill of 500-700 . Till April 2015 i...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
V
vikas b jadhav
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnessesory balance reduction

Address:Pune, Maharashtra

Hi i am vikas jadhav my cell no is [protected] my complaint are following.I am not sending text sms any others and also calling but my balance was reducted of rupees 10 .I am calling to idea customer care but there are not give to me any information for balance reduction. Please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
malosaniya nipun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To get back recharge amount

Address:Ahmedabad, Gujarat

D/SIR, , I have done recharge of Rs 199 on idea mobile on date 04/08/15 via kotak bank . The amount of Rs 199 cut from my account no [protected] and recharge nt done. So pls provide my money back in my account.my idea mobile no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Arnav Joshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for SMS MT without any notice or consent

Address:Mumbai City, Maharashtra

Idea has charged for VAS without consent Since, 15th of July, I have been charged by VAS without my consent on [protected]. Where as i have immediately sent msgs to 155223 to deactivate the services as & when i received any msgs of VAS getting activated. I have made several calls to Idea customer care to inform them about these VAS services getting activated without my consent. I was informed by Idea customer care representative that they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
dhir234
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pro rata basis 3g over charges

Address:New Delhi, Delhi

Hi i am Dhirendra.my mobile number [protected] have plan of 1299 5 GB data which I was using. 5 GB data was consumed in 9 days so I activated 3 GB data plan now problem started here company claims 5 GB is pro rated so it was for 30 days and in 9 days you can consumed up to 1.4 gb . so they have charged 3600+ for 3.6 GB data though plan is same.earlier call they told to let bill to be generated but after bill generation they are not reversing...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
Hitesh Dhingra
from Delhi, Delhi
Report
Copy

Activation of unsubscribed number

Address:New Delhi, Delhi

I have booked one IDEA Sim card No.[protected]. However, same was not as per specification told by the idea representative so I haven''t activated the number. On 10th August I have received an bill amounting to Rs.570/-. I dont know how it can be possible the bill is generated without activation of SIM no.Please do the needful. My Contact Number is.[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy