Idea Cellular — Less benefits on recharge of Rs 249

Arshad Maqbool

Address:

Srinagar, Jammu and Kashmir

Sir, respectfully I am a idea cellular mobile sim user Under No [protected]. I was messaged that on the recharge of Rs249=I'll be given 2.5gb intent, however altered I recharged with 249 I was given only 1gb benefit which is sheer negligence on part of idea cellular company... This issue needs to be redressed as early as possible...

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Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 12th May 2015, we wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Your complaint for recharge has been resolved and we regret to inform you that the recharge offer is not eligible for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular