[Resolved] Idea Cellular — loss of idea sim

Zubair Md

from Mirialguda, Telangana

Address:

Nalgonda, Andhra Pradesh, 508207

Hi iam mohammed amer my idea no [protected] my mobile was stolen in bus as on 24 feb 2018 when i m going to office, please block the mobile number i. E. [[protected]] immediate which was in the name of mohmmed amer, please block the number immediately as it contain many contacts numbers and my personal photos and videos, bank account details.

Please block the mobile number at the earliest.

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Apr 5, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Idea Cellular Customer Care's response Dear Customer,

We tried reaching you on your alternate contact number for your sim barring concern, but couldn't get through. Hence, we request you to share us your appropriate alternate number along with the convenient date & time to contact you for your concern. However, you can visit to the nearest My Idea Store to place the request for the same and to avail the new sim card for the same number.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=andhra-pradesh

Regards,
Lavina

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Comments

sanjeev2507

from Hyderabad, Telangana

Hi i am using idea network from past year now a days they are not providing minimum 4g internet speed i think as per indian telecom regulatory 4g speed should be 4mbps to 16mbps but here i am unable to get 1mbps speed and please do something for this issue

Idea Cellular Customer Care's response, Feb 28, 2018

Verified Support

Dear Sanjeev,

We regret the inconvenience caused. We request you to share your Idea and alternate number, so that we can assist you better.

Regards,
Vicky

Nikhil Mamdekar

from Bengaluru, Karnataka

I have been charged 24 rupees of downloading nazara animation .I have not downloaded anything from nazara.
Plz refund my amount.

Idea Cellular Customer Care's response, Feb 28, 2018

Verified Support

Dear Nikhil,

We regret the inconvenience caused. We request you to share your Idea number, so that we can assist you better.

Regards,
Vicky

Juned Shah Chistiya

from Hyderabad, Telangana

Sir I am choose 109 rs plan on mob no [protected] .

payment was deducted twice from my account.please refund my 109 rs to my account.

Idea Cellular Customer Care's response, Feb 28, 2018

Verified Support

Dear Juned,

We regret the inconvenience caused. As per our records that there is no such deduction done of Rs.109/- twice, so please share the date and time on which it was actually deducted, so that we can assist you better.

Regards,
Vicky