[Resolved] Idea Cellular — net coverage | |||
M using Idea number with plan 349 but from last 45 days no internet working properly several time after using internet receive no connection available but receive bill of more than 600 last i make complaint on 17th but no favourable reply on today when i complain they told to make complain but when I try to port they call me and say dont to port they solve my problem Idea customer care is making fool Was this information helpful? | |||
Apr 4, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 03, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. As per our record, the complaint was raised for your data service concern and the same has been concluded that we are constantly trying to optimize the sites in nearby area to ensure better coverage and when the site is planned you will be duly informed. Also, the bill has been generated accordingly as per your plan, pack and usage charges. However, we would like to inform you that you've been charged appropriately for data usage post freebies. For further assistance, kindly contact us on 12345 or 198. Regards, Lavina | |||
 3 Comments | |||
Comments
Dear sir/madam
My name is prasanna raut I live in nagpur. Theire is huge problem of low network (4G) in my area ZIP code 441111. So I request you to please take action against that.
Thank you
Yours faithfully
My name is prasanna raut I live in nagpur. Theire is huge problem of low network (4G) in my area ZIP code 441111. So I request you to please take action against that.
Thank you
Yours faithfully
Idea Cellular Customer Care's response, Feb 22, 2018
Verified Support
Dear Customer,
Apologies for trouble caused to you. We request you to share your Idea and alternate number for further assistance.
Regards,
Vicky
Apologies for trouble caused to you. We request you to share your Idea and alternate number for further assistance.
Regards,
Vicky
Idea company is not converting my postpaid connection into prepaid
Idea Cellular Customer Care's response, Feb 22, 2018
Verified Support
Dear Customer,
Apologies for trouble caused to you. We request you to share your Idea and alternate number for further assistance.
Regards,
Vicky
Apologies for trouble caused to you. We request you to share your Idea and alternate number for further assistance.
Regards,
Vicky
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Customer service very poor .
Not resolving my complaint.
I am going to cunsumer forum after doing many complaints from 13.01.2014.
Regards
S D Labde
We regret the inconvenience caused. We request you to share your Idea and alternate number for further assistance.
Regards,
Vicky