Idea Cellular — Not able to make call at my home

surjeetsadmal

from Ahmedabad, Gujarat

Address:

Mumbai City, Maharashtra

Not able to call my home jammu(j&K) number is [protected] from my idea number [protected] mumbai number incoming from [protected] this number is coming and i am able to make call on all other numbers and i am using the idea number since more then six years never faced any such problem, when i called the customer care they are saying your problem will be solved only after two days, i had registered the complain on 6\08\2015 1 pm o'clock, here is the complain number 1-[protected]. beacause of this i have faced lots of problems, please help me.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for call connectivity has been already initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you.Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular