Idea Cellular Complaints & Reviews

Myself chirag tankwal. I purchased a postpaid sim of idea & deposited 300 rs. As a security deposit. I have port my no.in jio n i want my security deposit return pls provide me as soon as possible.

Name - chirag tankwal
My postpaid idea no [protected]
That i have been done mnp to jio

Yesterday 05/05/2015 evening I received a message from IZ-IDEA saying, your request for promo offer activation for Mob. no.[protected] has been successfully processed through Communication Id C[protected]. I had not authorized such a service activation. Kindly register my complain against Idea

Hi,
I am very disappointed with idea cellular service.
I have a postpaid number [protected].
Yesterday suddenly i received an email that your services are barred. I had no billing issues.
When i called to customer service. That told me to pay complete unbilled amount which is around 3700 then your services will start.
I paid that amount still my number not started working.
I called them multiple times regarding the issue.
Today morning they forced me to pay another 1000 rupees to start the service. No one is ready to take the complain. And not providing any support. Supervisor is not available as per them.
I have paid 4650 in total which is triple the amount of bill. Yet my number is not started working.
I am very disappointed. Please help me.

Regards
Gaurav balkheria

I received an sms from idea regarding some cricket news and immediately received another sms regarding deduction of rs 3 for the same service. On contacting the consumer care of idea, the executive told me that a ussd number has been dialed from my cell to avail the service, but the issue with the statement is that the moment i received the said sms, i was playing a video game on my cell and it is simply impossible that a complicated ussd number could be dialed at that moment. On discussing that issue with the executive, he initially insisted that the ussd number has been dialed from my side and there is no error with their system, later he said he would forward my call to the senior executive, after waiting for 15 mins, i wasn't attended by any so-called senior executive and the call got disconnected automatically. This same scenario happened 4 times till they finally blocked my number and i was no longer able to contact the customer care executives.

This is a cheap trick done by the cellular service providers to earn money, due to the petty nature of the deductions a normal consumer won't pay enough attention to these problems. But on a pan india scale, this can be a huge scam to loot the consumers!!!

Dear Sir/Madam,
My SBI Credit Card (xxxx-xxxx-xxxx-3212) has been misused by a fraudulent team today between 1:14 PM – 1:35 PM.

The numbers of those frauds are [protected] & . I have attached the transaction dispute form for your reference. An amount of Rs 9994₹ was deducted from the SBI Credit card.

As of now, Please stop this transaction that happened in the name "IDEA CELL-BILL DESK" on 09/04/2018 for the amount 9994₹

All the Two transactions has happened via IDEAMONEY

09/04/2018 IDEACELL-BILLDESK 4996.00
09/04/2018 IDEACELL-BILLDESK 4998.00

Please do the needful and do not execute these transactions.

I am always reachable at +91-[protected] & +91-[protected]

I am not getting sufficient network connection in my office location from past 2 months, thought it might be temporary but is creating daily troubles for me. My family, friends and business partners are unable to reach out to my number in one go and everyday i hear this complaint from one or the other person which is quite frustrating. Also the outgoing calls doesn't get connected in one go from my phone and most of the time the call gets dropped in between the conversation which is not acceptable. I have paid all my bills before time and in return require justice with the service provided by idea cellular.

Hi, i was using idea postpaid connection 3 years back when i was in maharashtra & changed my operator after shifting from maharashtra. After one year i am receiveing the mail from idea asking for some balance payment due.. As i have already cleared all the due with my idea & there is no due then why idea is harassing me & my family by sending these emails. Infact again i am using idea sim two postpaid conection at some new location. Please help in closing this.
Legal notice
Idea/mar/mh/1728
Mr. Namanprakash p jain
Genral mill plot f 11 malegaon midc sinner

Date: 9/4/18
Dear madam/ sir,
In re: notice for recovery of outstanding dues rs.1572 in respect of account no.[protected]” and mob. No.[protected].
Under instructions and on behalf of my client idea cellular limited, a telecom company registered under the companies act and having its corporate office at idea cellular limited, worli, mumbai – 400098 and one of its circle office at idea cellular ltd, sharada center, 11/1 erandwane, karve road pune - 411004, we hereby serve upon you the following legal notice.
My client is engaged in the business of providing cellular mobile telephone services inter - alia in the maharashtra circle service area by virtue of license granted by department of telecommunication, ministry of communication and government of india.
My clients state that you have subscribed for a mobile phone connection and it was sanctioned to you on your submission of customer application form and other related forms/documents ("caf" hereinafter) to my client and the aforesaid mobile phone connection and account no[protected] was allotted to you. You have availed and enjoyed best of the service/s provided by my client after activation of the said mobile phone connection.
As per the terms of the subscription, you were under an obligation inter - alia to make payments of the periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of the said bills from my client, you have grossly failed to make the said payments. As a result a sum of rs1572is due and payable by you to my client, as on date. Due to the failure on your part in payment of the said due amount, my client had suffered financial loss and was compelled to suspend/disconnect your aforesaid mobile phone connection.

I, therefore, call upon you on behalf my client to pay the said outstanding amount as mentioned above within the three (3) days of the receipt of this notice failing which i have definite instructions from my client to initiate appropriate legal proceedings, criminal as well as civil, against you at your absolute costs, risk and consequences. Without prejudice to the legal rights and contentions of our client, if in case you have any question on the above point, you may contact one of the officer named meghana bhuwad contact no.[protected].
In case, you have already made the requisite payments before receipt of this notice, please ignore this notice and else treat this mail as final call before initiating court proceedings.
To pay bill for inactive idea number or idea number ported to other operator.

https://care.ideacellular.com/wps/portal/account/disconnected-number

Yours truly,
Kirti patki
Advocate

Plan 449
Unlimited calls
And 1.4 gb per day
Circle kerala

I am only getting 250 mins per day or 1000 mins per week while it was advertised unlimited call.

Data it was 1.4 gb per day but i am only getting around 200 mb per day.

I stared using this service from 5th and till 9th i have only used 2.5gb. Thats how i came to know i am not getting full 1.4 gb but it's cheating. And started charging me for remaining usage

I had submitted my application for duplicate sim on 6th april. It has been 4 days yet my sim has not yet started. The customer care is completely useless. All i am told is please wait. People in the customer care team do not know how to speak. I was also charged 200 bucks for the duplicate sim.
I have been calling for past 3 days and the people in the customer desk ha e nothing useful to say. All they keep repeating is it is in progress. No other service providers have taken so long to start the duplicate sim. The call was also transferred to the supervisor (Manjula) and she is also as useless as the rest of the crowd.

Kindly start my services asap.

Today 9th april, 2018, i recieved a msg that
Dear customer, your request for promo offer activation for mob. No. 9855*88 has been processed successfully through communication id c[protected]. Thank you
But i have not requested for any such offer. Please fix the problem as early as possible and do not take unnecessary charges for this.
Thank you

My phone number [protected] has incoming stopped.

I am not able to recieve any incoming calls and idea customer care is not giving any proper solutions.

The error heard while calling me is —
— "the number you have dialled is incorrect". Nobody is able i to call me, all they hear is my number is incorrect. Even when correct number is dialled. Has my phone number changed magically!!!

Pls help.

Dear sir,

Phone number is giving call & talks vulgar. Please lodge a complaint against this number and kindly block
[protected], this is the number which call late night to ladies.
On true caller when i checked this number is registered with the name of ashish singh. N it's from delhi.
Kindly do the needful. I want that concern authority will take strict action against this number.

Dear sir
Idea network blocked incoming sms from some sender (Whatsapp otp, bank otp, google otp)
I'm not subscribe dnd service
I don't i don't know why did idea blocked my private message
I contacted idea customer service did not get satisfied reply
Idea domestic message always received why did block message from other network? How do retrieve otp
This problems only faced idea network

I was using docomo and had ported to idea recently and found that idea is the worst network operator that i have ever took. I regret myself for wasting money on this. The 4g internet is slow that 2g is far better than this. For me to send a whatsapp msg it takes abt 2 minutes. So slow it is. Calls wont get connected soo easily.. If it connects the voice won't be clear and there wl be a complete breakage of voice.. Normal msgs take a day or 2 to reach.. I m soo irritated with this idea..

1. I got a message from idea stating offer on rs 19 but when recharge done no offer provided
2. Payment cut of rs 5 on 07 april and 50 on 08 april
3. Customer care mr ankit told me by dialing *123# payment was cut
However no confirmation on payment cut
Or nothing information is given
My number is [protected]
Please help me
Not expected from idea
After such a long relationship with idea

I call idea customer care regarding idea class 0 message coming for at-least 40-50 times in a days, even in nights also, he said to send stop sms to 593350 and your problem will get solved but still nothing has been done
These messages are very annoying comes in even night time also. I want these messages to be stopped immediately

My mail id is
[protected]@gmail.com
Idea mobile number - [protected]

Hello
I got a call and they said we are calling from samsung frequently
The said that you got samsung mobil befor 3months i rejected it
And today i got a call from them today
They said we will give money insted of mobil
I gave my atn card details and otp

They deducted money from my account and trying to deduct more from my account
1600 deducted from my account

Current company-idea
Sir,
I have idea cellular mobile no [protected], more than 2 year, service of idea is not suitable for me, i wish to port my no to other cellular company, when they put request to port, idea cellular refuse to port it, by excusing dues are pending, before porting i paid my bill in advanced 200 in idea my bill cycle is 15th to 15th every month. My rental is 125 per manth,. I have 2 calls by idea side but i am not satisfied by idea i say that after that my port request is canceled by idea. Executive is saying your request is canceled by my side but i request port to an other cellular company.

Regarding
From santosh singh goud
[protected]

I request each one of you to please don't use Idea cellular. They never learn how to deal a cxustomer. They charged me 900 Rs for internet charges as I have 6gb roll over data. When I opposed for that they told me that u have to pay and cancel your connection. Please don't use Idea... Please please...

Hlw gyd morning .im satinder kumar .im using idea prepaid no [protected] of punjab circle.my issue is that im using this mob no last months .i have a network problem in my area .i do not get local home network of punjab .or i dnt use internet properly .i did so many complants against network problem but idea did not take any action on this .in my mob 591 rs balance so thats way i dnt port this no ..so pls give me resulation about idea service .pls take some action on idea poor services.when i searched the local network i only get roaming network which i give u secreen shot here so pls help me.