Idea Cellular Complaints & Reviews

Dear team,

Greetings

As per my adhar card and document given to idea my complete name is chirag sureshchandra raval and idea profile wrongly updated my father name "sureshchan" which not make sense, how can this error made??, also in address house name is "vishu" not "visu", i got to know this all after received my bill copy, please update this asap and look in to this matter or else i will escalate this to indian ministry also i have no time for this updation, its idea look out to have resolution of this, i am attaching copy of adhar card,

My idea number is [protected] and which is vip number

Quick response is highly appriciate

Regards,
Chirag

On 2nd of May I had applied for post to prepaid scheme from conaught place customer care centre Dehradun after clearing my all dues but the scheme has not been started yet. Rather the bill is increasing month by month though the sim is deactivated.I m very much dissapointed from customer service in centre Who are only giving the assurance but not working on it.

Sir
I have take a new idea number today. Number is [protected]. Sir that'snumber did not activate. Sir I unable t contact 59059 for sim activation. Sir please do any thing for activation number.

I am not able to send text messages from my Idea mobile network sim from past 2 days. When I called up the Idea customer care and asked for a solution they suggested me
1) To re-enter the message center number [protected], restart the mobile and assured that the messages would be send but the the solution failed.
2) Then they suggested me to reset my mobile to factory settings and it would be solved again failed. Later, I insert other network sim in my mobile and tried send the text message this time message was send successful.
3) Finally, the customer care representatives started to tell that they are facing some network issues and asked me to wait for 2 hrs and then restart the mobile it would work. When I tried with another Idea network sim immediately the message was send successfully.
4) After a long discussion with the Idea customer care representative, they started saying that this issue is happening with only few idea sims as they are changing 3G satellite to 4G or something like this and asked me to wait for 1 day.

Now I'm clueless and helpless!

I request, to help me on this issue.

Thanks in advance!

This is very worst network.. I used in my life. The customer give wrong information.. To me.. When i did a recharge of rs97 the customer introduced me wrong offers which i did not need just for sake of money.. I request all the users not to use this network. Its a # time pass network.. And the customer not reply after 3-4 per no. My no. Is [protected] in which the customer introduce me wrong pack and not refunded ne till now.. I did recharge in 10/8/17..

Bluelima service is activated without my knowledge and an amount of rs35 is deducted from my balance. Please de-activate this service and refund that amount to my main balance. This is very unfortunate that something like this is happening ever now and then and amount is deducted illegally from the customer. I also spoke to customer care and the person was trying to blame it on me that i activated myself and that i also did a confirmation sms for this. This is unbelievable that how public's money is deducted and them blamed on

Mob:[protected]

Sir/Madam
With due respect, I want to put in your kind notice that, I Pradeep Kothari using idea Mobil number [protected]. I want to port it out from idea to other network, for the same region I have filled the from and submitted it on 5/08/2017 from that date the idea network imposing on me unnessary charges which I have paid already.
My last date to port out is 16/08/2017 but they are sending again and again various charges which I am unable to understand.
I have already sended them mails but they are not responding satisfactory.
Kindly help me out from this situation so that I can port it out by tomorrow.
I will be highly thankful to you for the same.
With regards

Pradeep Kothari

Respected sir,
Today I have recharge of Idea cellular Rs.404..Then i have using / searching on Google, Facebook, Whatsapp. After 1 hrs i have got the sms of blue lima service is activated and your account balance Rs.15/- has been deducted.. I shocked/ confused about these sms.Because i have can't activated any type of Bluelima Service. I have also attached the screen shot of sms received me. It is big mistake by Idea company..I have humble request you Please stop this service and refund
same amount if Rs15/- in my account main balance..I am very thankful you sir..
Mobile number - [protected]

Dear Fraudsters at Idea,
1. I was earlier using a I-plan (which is plan for customised by customers) for the value of 749 Rs.
2. On 13th of Aug I switched plan from the 749 I-plan to a 649 Rs standard plan by Idea.
3. On 15th of Aug I received a text from idea saying that Credit Limit of Rs. 3, 800 has been crossed and that my unbilled amount is Rs. 4, 102.77. Due to this my services have been stopped.
4. On calling...

I have recharge for Rs 404 for unlimited calls and 1Gb /day for 84 days. However, from first day itself I am not getting even 2g speed. Luckily my phone is dual sim hence I recharged to other operator for getting internet facility.

I have made several complaints to idea C Care executive though always get rude response and my complaints closed without solving my problem.

I am regularly using this number from past decade and seems now have to port out to better operator.

Navneet
[protected]

Hi
I have done recharge through idea app but talktime not received.
Info: PUR/IDEA/MUMBAI/IDEA/Seq No[protected]
Kindly look into the matter, amount already debited from my account.

[protected]

Have ported from idea prepaid punjab circle to idea prepaid delhi circle. However i am not able to contact 59059 for televerification. My sim is not working & i am unable to contact anyone. Idea customer care for other operators never work. Need to activate the no soon. my number is [protected]. whenever i am trying to call i am listning just "Number does not exists"

Dear CS,
This is not a new connection, I have shifted it from corporate connection to individual. The numbers are running with me from the last 4 years.
I have to port my numbers to Reliance Jio/Airtel, reason being no 4G in Delhi/NCR.
In order to port to Jio/Airtel individual, I have to first shift Idea numbers from corporate to individual and then only it can be ported.

I need to immediately port to JIO/Airtel. Giving such illogical answer (90 days from date of activation) will not make customer forcefully use IDEA number.
I will go to consumer court if this is not resolved in couple of days. Else will throw the number.

Need immediate resolution...

Thanks & Regards
Rakesh

Dindo service... Today i got a massage dindo service has been activated on your phone and you charged 150/- for one months.. Its totally fraud with me.. I don't even know actually what is dindo service then how they charge me 150 rupee... Its totally irritating thing's... Now i know how they are make fool postpaid customers. Shame on you. Didn't connect with customer care also all customer care executive are busy on another call when i tried same massage i heard.

I m ramharee gokul sonawane
From mumbai dahisar.
My mobile no. [protected]
I used ur mobile service last 5 years to till date.
I not used only idea no.
I hve other mobile company no. Also for calling.
Many problems face on my idea number.
So just pls give me answer of my 1 question.
Want to know any good quality in idea cellular mobile company.?
Pls answer my 1 question i[censored] hve.
Customer importance 0 %
Complaint resolution 0%
Grievance has been registered vide registration number dotel/e/2017/25538
My postpaid billing no. [protected] plan rs 174/- only max bill rs. 700/-
My internet usage is very low.
Wen i porting reqest to idea company 6 june 2017.
Idea company employee mr. Prakash bhoir called me and
Request me for dont port ur number.
I give u best plann for u. He given me plan rs. 349/-
Unlimited calling and internet 1 gb per day.
So i agree with him i ask him what is my maximum bill for month
So he told me max bil is rs. 400 to rs. 450/-
And he changed my billing plan date 6 june 2017 time aprox 15.00pm
And same day time 18.00 company bill raised rs.2000/- plus
So now idea company total bill that month rs. 2714/-
Why i pay this amount.
Date 6 june to yet date 29 july 2017 many time i complaint to idea company
For this wrong bill issue. But no any one solve or satisfied answer from idea company.
All idea company executive force me to pay the bill.
Many time i request to idea company pls send my 6 june 2017
Recording conversation with idea company executive mr. Prakash bhoir.
Company denied this request.
Couse company executive gave me false commitment
And recording is only proof of that.

So i[censored] not provide me that recording means
Ur executive mr. Prakash bhoir commit me false and wrong information.
If i m wrong pls provide me that clip.
I hope u understand my problem.
Thank you for irretating last 2 months
Very very bad experience from bad idea persons.
I m not satisfied with company executives giving waiver rs. 1488/-.
All executive misguideing last 2 months.
Very irretating behaviour.
Junior and senior executives told me give me 48 hours for solve this problem.
And he take 2 months but no solution.
Lot of time company executive disconnected my call when i talk with him.
When i called on retention deaprtment head person he told me dont call on this number.
So where i called.
Idea company provide complaint no. 198 /[protected] / [protected]
This all no not connecting so where i call and give complaint.
If not connecting this numbers so why published
Actualy idea company charged me extra rs.2200/-
I have had a lot of financial and mentally damage.
Every week idea company disconnect my outgoing service.
So pls check and justice me.
Company giving waiver mean company executive is in foult.
No need to waiver. If i m wrong i ready to pay full bill amount but i need right justice.
Becouse idea company disconnect my outgoing 2 lakhs of rupees have been lost.
So pls pressure to company provide that call recording or tell me to repay my loss rs. 2 lac only.
Now today date 14/8/2017 idea company sent me apologies letter and agree for executive mistake.
But who pay my financialy and mentally loss.

Complaint about sim change from postpaid
My idea number is [protected]. This is a postpaid sim card. I went to My idea store to change my sim postpaid to prepaid on Thursday, 10th of August 2017. They gave me a new idea sim and I was told that the old sim would stop working after 1 day and the new sim would start in next 1-2 days . But this is 4th day in a row new sim is not started yet and old one is not working now...And my all the business stopped for 3-4 days my bank transaction are being off...And other thing that I received a email that the request of postpaid to prepaid did not reach at you and my idea store told me that they have given the request for postpaid to prepaid...Now tell one thing that what to do now? Even your store's members are not answering well...So it's a humble request to you to do something...Thank You.
I am from Anjar Kutch pin code 370110 Gujarat

My idea no. [protected].I recharge my prepaid account with Rs 453 after saw an advertisement in NDTV news online. I done my recharge through paytm. But not yet received any benefit to me according to that recharge benefits. I also contact customer care they replied you are not the user of 4G mobile so the offer is not applicable to you. So leave that to idea cellular and they are not responding correctly. And they are refused to refund my money back. So verify my account and refund my money.

Bluelima service is activated without my knowledge and an amount of Rs35 is deducted from my balance. Please de-activate this service and refund that amount to my main balance. This has also occurred in the past but no one from the customer care team is bothered about it. Please look into this matter on urgent priority . This is very unfortunate that something like this is happening ever now and then and amount is deducted illegally from the customer.

My idea no. [protected] from my account the idea company is detected ₹1870. This balance is detected by wrong way. When we use internet then we are not receive any message regarding the net pack. Please refund my balance another way we are go to court. We are contact the customer care no 198 but they are not refund the balance. They use refuse language

Hi
Date of Incident: 14 Aug 2017
Telecom Company: IDEA
Incident: Today I got a call saying that your IDEA bill Pending whereas I don't own those numbers. Also that lady was talking very badly.

She has no information about me but they got information from my father who is old. This is really unfortunate that how people can contact with address details and ask for Monday. They are not even checking Aadhar, PAN, DOB before contacting.

Number information is as follows, also I checked those on Truecaller
[protected] 3500 C Kamble
[protected] 2200 Priyanka

Since so many years I’m using same number that is [protected]. Now it is Airtel this was earlier Vodafone before 2 years. The same number was earlier with IDEA I think that was before 2012. I always done MNP but not took new numbers.

I request you to please help me in this regards, this is Fraud entry with IDEA, and how they have done it I don’t know.