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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 16713
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Idea Cellular reviews & complaints page 291

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G
govind.jha
from Bengaluru, Karnataka
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idea number 9540597912

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

Hi sir,

Idea kept on charging me even after my request to permanently disconnect the number and now they are threatening me to pay rs. 1213.
I got a call from [protected], he said he is
Advocate rahul mehta and there is a criminal case against me and there is arrest warrant.
My complete family is in shock.
I made the payment of rs. 550 towards the bill generated on 17-may-2017.
Please find...
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K
Kakinada City
from Rajahmundry, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud call and money debited from my account to idea money

Address:East Godavari, Andhra Pradesh, 533434

I got a call from mumbai mobile number [protected] saying that they are calling from mumbai state bank of india and told me that they will dispatch debit card and told me about reward points that in old card they will debit the reward points and asked me otp.

They have transferred the amount to 20, 000/- to idea money and 9, 998/- to ola money-zipcashi have already blocked my card. Please avoid these fake calls....
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D
Dibyajyoti Lenka
from Ahmadpur, West Bengal
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my sim is not activated

Address:Khordha, Odisha

I have ported my aircel sim to idea sim but not able to tele verify my number. my number is [protected]. I am from bhubaneswar. So please look into this matter as soon as possible. I am also not able to contact anyone.I have also tried to call 59059 for televerification but it is unreachable....
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Kishan. chiluveru
from Sirsilla, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I know about call history

Address:506001

Idea prepaid number — call history

This is my prepaid idea cellulor number [protected] sir want all call history date 1/7/2017 to[protected] so please i request you please send me call history immedeatly urgent and i most urjent because of personal review my call details in every day calls so please send me calls details as soon as possible
Thanking you...
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S
sapnachandola
from Noida, Uttar Pradesh
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worst company and staff

Address:110037

Hi,

This is sapna. I requested to port my number [protected] from airtel to idea with order id o1-[protected]. The person picked the document and rs.150/- on 4th and the field executive gave me the number of mr. Akash ([protected]). He don't have manners to talk to the customer. He was abusing me over the call and disconnected the call. And after that he blocked my number as well.

Is this the customer service...
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N
Nikhil Wani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction in balance for unwanted vas 9011947328

Dear all,

I'm preapaid customer of idea celluler. On dated:-19.08.2017 i have received a call by ivr [protected], but due to in meeting ill disconnect calll within second, but within a flash i have got message of deduction of 15.00 inr., for activated skillderby gaming service.

Now please give me information how it is possible? If your not able to repay & stop this thing ill go to trai.

Best regards,...
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M
manoj75
from Ahmedabad, Gujarat
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promised talktime not provide - clear case of cheating

Address:Pune, Maharashtra, 411004

On their website Idea Cellular have mentioned that for Rs 1000 recharge done via their app or via their website one will get Rs 1100 talk time (see attached screenshot).

But when I did recharge then got TT of only Rs 1000. This is cheating the consumer and strict action should be taken!...
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N
namrata singha
from Sonipat, Haryana
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shameful act from idea

Address:Gautam Buddh Nagar, Uttar Pradesh, 20301
Website:Idea

Hope the person to whom i am writing has authority to take action
I have never used idea and a lady called me to ask no of one of my friend that a courier has come and i denied giving my friend no she started abusing me and when i disconnected she again called me for 49 times
I just wanted to know why she was calling me when that no was not mine
Got call from this no +[protected]...
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A
anilpatidar
from Indore, Madhya Pradesh
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sim card related

Address:Indore, Madhya Pradesh, 452001

My mobile no is [protected] and my sim card is not working any coverage network after two dayand sim card in
Network is not search and searching network not registered and calling problam not recive any otp d that solve my problem and replay fast and this sim card all probalm is solving and message through replay me feedback is related of sim card [protected]...
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M
Mahendra446
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false information from idea network

Address:Bangalore, Karnataka

As per the request from idea customer care services, i have done recharge of 404 rs for unlimited calling and internet for 84 days. I have recharged on[protected]. But, its not working, when am calling the customer care, they are saying that it is only for specific region. Without telling all those region and other limitations, they gave me false commitments and made me to recharge my mobile of 404 rupees. Even, the manager is saying, we...
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S
Surajmittal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

always balance deduction in idea

Address:Jhajjar, Haryana, 124507

Whenever i recharge my idea number they deduct my balance balance and start va's service. I complaint many time but customer care say you subscribe this service through internet. But i don't. And i always de activate this service but next time i recharge they deduct my balance. Last time 60 rupe deduct. I want my all money back and also want to port my number...
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M
mohammad akhlakh
from Ichalkaranji, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bluelima services fraud

I got a sms mentioning bluelima service being activated and rs.35 being deducted for the same.. And surprisingly i hadn't requested for the same anytime... This seems to be a fraud with customers as vas is activated and customer is charged unnecessarily without his consent... Trai must look into this matter.. [protected]... I want my refund money idea... Or else you will have to face consumer court...
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A
Ajesh Baby
from Bengaluru, Karnataka
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deactivated my idea postpaid connection without intimation

Website:ideacellular.com

I contacted idea office for migrating to prepaid one week before. They give me an offer, so i changed my mind and continue as postpaid customer. I can see my postpaid idea connection deactivated from 18 aug 2017 02:13pm and got an email that it's migrated to prepaid. How it's possible, without giving new sim or prior intimation. I can't connect to idea network after 10hrs. My idea number [protected] and alternative contact [protected]. It's...
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V
vickytadewar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst internet and network providing

Address:Nanded, Maharashtra, 481804

Sir/madam,

Myself ashish. I am facing terrible issue with network and internet.
The internet speed is not steady. Sometimes its almost 400kbps other times its less than 10kbps. Can't make a video call. Can't buffer any video online. Not even able to upload or download files without facing any internet issues.
I've been a loyal customer of idea network since almost 10 years. Never faced any such issue but since...
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M
mdp1988
from Chennai, Tamil Nadu
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sim activation not done

I have changed my circle from idea mumbai to idea maharashtra at pune idea showroom. Since last 3 days i. E. From 16 th august my sim in inactive. It shows no signal. So i can't even contact costumer care.
I can't make any calls. Kindly look into this at earliest and activatete my sim soon.
My idea number is [protected]
My alternate contact number is [protected]...
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A
Aarti Meena
from Mundi, Madhya Pradesh
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cancel postpaid connection

Address:Bhopal, Madhya Pradesh

I didn't use my sim at all. Even idea company generated a large sum bill. I also request them to close my connection and ask her to about documents required but he didn't tell me anything. Just said connection will get closed. I also get cancelation e mail on my gmail. But they are still calling me to pay bill. Now. I get frustrated from them and need a solution...
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I switched back from postpaid to prepaid service and my postpaid service has been deactivated. I inserted new sim card for prepaid which suppose to active within 48 hours. It has been more than that but still it shows no service/emergency call only. Service has not been activated. I am not sure what the issue. This kind of service is not expected from idea. One side you guys are advertising to switch to idea 4g and here not able to provide...
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R
Ronak7208
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid

Address:Ahmedabad, Gujarat, 380060

I have already complaint too many times problem regarding network & internet (4g). Now i don't want this sim. Your worst service. I have visited 2 customer care and called on 198 many time till not solved my problem. I have mailed also.

When i go to customer care and and called also for change postpaid to prepaid they told when your invoice generated then you can change from postpaid to prepaid. Now i go to customer care then...
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R
Ronak7208
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network & service

Address:Ahmedabad, Gujarat, 380060

Dear sir,

I have already complaint too many times problem regarding network & internet (4g). Now i don't want this sim. Your worst service. I have visited 2 customer care and called on 198 many time till not solved my problem. I have mailed also.

When i go to customer care and and called also for change postpaid to prepaid they told when your invoice generated then you can change from postpaid to prepaid. Now...
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Address:411009

Bluelima service is activated without my knowledge and an amount of rs15 is deducted from my balance. Please de-activate this service and refund that amount to my main balance.
Customer care is always busy and no one responds to the call. I have been trying since last 1 hour
Please look into this matter on urgent priority. This is very unfortunate that something like this is happening ever now and then and amount is deducted...
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