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Idea Cellular

Idea Cellular — Not refunding deposit of ISD call activation

Address:Pune, Maharashtra, 411028

I have submitted several requests for refunding the deposit towards ISD activation. I have been following the company with multiple requests for the last 2 months. Request ID for these requests are - C1-[protected] C1-[protected] C1-[protected] ISD service was activated under the request ID - C1-[protected] Request the govt agency to take some action against the provider for the negligence shown by the operator and showing no intend to return the money
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Comments

Dear Customer,

We have noted your concern. Please give us some time to get back to you.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Thanks for atleast listening on this forum but meanwhile a further request with ID C1-[protected] was declined again.

Regards,
Sahil Aggarwal
Lead Data Scientist
Metro AG
Reply
Sorry i have tried all ways to reach u. Including multiple visists to the idea store. Please revert specifics on the complain...
Reply
Dear Customer,

You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Atleast please read the grievances once, before quoting your standard replies. Can anybody in your organisation revert back with the detailed response and tell me how could this be resolved. Its more than 2 weeks now and nothing seems to be moving you guys. Lets take this case further in consumer court. Thanks
Reply
Atleast please read the grievances once, before quoting your standard replies. Can anybody in your organisation revert back with the detailed response and tell me how could this be resolved. Its more than 2 weeks now and nothing seems to be moving you guys. Lets take this case further in consumer court. Thanks
Reply

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