Idea Cellular — online mobile recharge ID: DSB[protected] was not acknowledged with SMS. mobile number [protected]

faseela latheef

Address:

Kozhikode, Kerala

I made an online recharge(talk time) of my mobile number [protected] for Rs 800/- But no sms received for the recharge confirmation. Transaction ID: DSB[protected] on[protected] at 12:23:47. Kindly check and update the amount on my mobile or refund the amount immediately. The online recharge made thru SBI, Ref no IG0AELNHQ1 dated[protected] at 12:22:50 waiting for your action ASAP. faseela latheef Mobile number: [protected] Please note that I had similar experience earlier when I recharged thru "Justrecharrgeit site.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 16th June 2015, We wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular