Idea Cellular — Plan not changed on time

Address:Hyderabad, Andhra Pradesh

I was in idea 199 plan and want to change idea 299 i plan. And place the request through web sight on[protected] at 9 am. It given the time to activate the plan 2 hours. I was waited till end of the day. Plan not yet activated. I was called customer care executive and they are not giving proper response on this issue.
Waste service
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Really fade up with idea cellular service. No proper response in customer care executives and uses casual language.My number is [protected]
Dear Customer,

We have noted your concern. Please give us some time to get back to you.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

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