Idea Cellular Complaints & Reviews

Phone no: [protected] Date :[protected] Please note my phone has been connected due to lack of documents. When I called up call center they tell me I need to re-summit my address proof & id proofs. I have been using this number from last 9 years and have submitted these papers twice. I did not receive any call from idea before dis-connecting the service or any notice from idea for the same. Even when I called idea call center they could...

Sir, My Mobile no is [protected]. I have internet balance of 269MB. Suddenly my main account balance was falls down to Rs 26/- from Rs 129/-. In that time my net balance remains18 MB. I contact customer care and he told that " you are used multi system browsing in your mobile" so your main balance was deducted even your net balance is sufficient. This is not a sufficient reason that I am using multi system browsing that's why they are deducted...

i have applied for a new idea sim card ([protected]) on 14th july . the new sim was supposed to be activated that day by night, but my phone still says 'mobile network not available'. please look into my complaint and make sure my sim card is activated....

IDEA has the worst 3G service will never buy again I bought idea data plan for 4gb, and it worked for only one day next day, worked only in 2g, the customer service does not exists at all. The agent asked me to call 198, and I got message "technical difficulties" what s***y service BTH my s***y idea mobile# is [protected] Please go with Airtel, that is much better service. At least you can talk to some one ang get some help, I suppose....

My sim no. [protected]. in last forth night, I have recharged more than 4 times aggregating to 1500/- atleast. Immediately after recharge balance vanish away. In last 6 days I have recharged thrice with latest recharge of Rs. 250/- today at 10.47 AM. In the afternoon when I rung somebody I got message of no balance. When I checked the balance by dialling 121 I surprised with the balance as being Rs. 0.02ps only. You are requested to look into...

I am a regular customer of Idea. My issue is regarding security adjustment of my idea number [protected] amounting Rs. 150. when i porting into idea service then i give a amount of Rs. 150 to idea which is adjustable in 2nd and 3rd month bill but it is not happen till now. Please resolve my problem as soon as possible and reply me....

Sir; I am 2-3 year completed in this company. Today i am getting a problem . i am call customers care no . but they did not satisfied me & cut in call in mid . i am call 2 times they do same. I am got 50mb 3g data by idea company . but when i am use this . they deduct my balance 57 rs .but my net plan now show on .53mb . when i ask to customers care they say you use extra mb . but still my net plan remain .53mb. So plz solve this problem...

Dear sir, I am a idea postpaid regular customer. i have a problem regarding my security. I have already stop my idea +91-[protected] number service but my security amount RS.300 not refunded. Refund my security amount as soon. Discuss this problem with your internal team and sort out it. I have complained at your IDEA service center A-68 Sector 64 Noida. Give me confirmation of receiving this mail. NAME MANISH MITTAL IDEA NUMBER...

Hii sir, myself Deepak Sharma Its my no. [protected] I'm using idea sim card . But yesterday company deduct my approx. 125 balance :'( Its enough Actually i had atleast 200mb 3g internet data on my sim card When i called customer care They said you used your whole data between yesterday 7am. To 10:30 am ( only within 3.5 Hours ) I used data but maximum 30mb to 40mb .. they blame myself lier ... i swear if it...

Dear Sir/MadamAs per subject mentioned above, today I have received a call from your customer care and the executive has explained one plan in which 15000seconds will be free on local and STD of recharge of Rs 120.I have accepted the plan and Rs 120 has been debited from my balance. I have talked indore approx 18minutes and Rs 11 has been debited, which should not be debited as per plan activated.I have called twice your customer care...

I did the online recharge for the mobile no [protected] on 14/07/2015 at 17:03:29 hrs for the amount of Rs.310/-. The amount got deducted from my account immediately Transaction id is DIOB[protected] . However the said amount has not been recarged in the mobile talk-time. This is matter of concerns and shows the some loophole in the online transaction system and creates doubt on the credibility of the system....

I tried to recharge of Rs 124 on 25/5/2015 but transaction was timed out. I did not receive any message from Idea about the confirmation. Therefore, I request you to credit the funds in my account back. Also, I recharged net pack of 102 by using *150*102#, but Rs 271 deducted from my account on 9/7/2015. I request you to look into this matter seriously....

Hello, I appreciate for your service... Till date i Didn't get feedback from you. it's really horrible when I call you first time you told me "you get a call from customer care center" and when i again complain for I have already activate DND pack then you told me "you requesting for these service "... really Idea providing worst service If Idea need money then beg no need to lying charges. Thanks & Regards,...

I have three connections from Idea, one of them is more than 17 years which still has a deposit I requested them to transfer one of the numbers [protected] to my wife who was using the phone and does not stay with us they took all the details including ID proof and and never did the transfer the bill still was in my name when I was fed up as this was hurting my feelings I gave a written request to cancel including speaking to the back end...

Dear SIr, I am Idea Customer since last 12 years, My name is BRAJESH UPADHYAY My Idea Mobile No. is [protected]. Which is in Corporate account. I have pre-rental plan 999/-INR for three years. This plan is continued since lat 12 years after every three years I Renewed this. But in May 2015 Idea Company had charged me renewal amount. Which has to be renewed in 2016. I have done several complains to customer care but nobody...

Dear Sir/madam, i have already paid my all pending due on 02.07.2015, i have also call many time to customer care but do not get any positive response, issue was that, my Idea no. [protected] unbilled amount of Rs. 1115 was totally adjusted by idea to my other [protected] idea postpaid no. than i paid 1200 rs to settle all dues, but due to bad service of idea customer care they can not solved the issue and now again they rise outstanding...

I wanted to deactivate my sim card of idea cellular (postpaid card), Number - [protected]. I returned the sim card on 8th July, 2015 to its official branch office. The relationship manager at office told that he will deactivate the card in 3 days. I paid all the due amount as per the bill cycle (bill cycle date is[protected] to[protected]. But till date the card is active and somebody else is using it. When i visited the idea office they...

Dear idea Team, M using idea 3g smartwifi ([protected]) n getting 2g service on the name of 3g service. i called to customer care on 12.07.15 n i ve been told to resolve the issue within 24hrs but didnt get any call from idea.again i called customer care n dey said the complain is in process n it will take 3 days more as the complaint transfer to delhi office n bla bla... Please train your customer care executives. highly dissatisfied....

Dear Sir,
On 13/07/2015 I made online bill payment of my idea mobile using my debit cum ATM card two times, every time I got message that, " Sorry we are unable to process your transaction please contact us on [protected]@billdesk.com for any problem.' Whats going wrong with me ? Please reply me on my e-mail .
my e-mail : [protected]@rediffmail.com


Thanks & regards
a g kaple...

My mobile no is [protected]. I recharge my my no through ismartpack.com on 11. 07. 15. According site that day offer is 3g recharge of rs 78 for 10 days. I salect that option. After salection i got a sms, in this sms validity is only 8 day. Today i call custumer care, that gay denay this offer & say nothing is possible in this matter. So plz help...