[Resolved] Idea Cellular — Please reissue my lost postpaid sim

dkj1994

Address:

New Delhi, Delhi, 110092

Dear sir i have lost my contact number[protected] in october but we did not received it within 15 days . it was a postpaid connection of IDEA but now idea customer care is saying that please go to aircel for number because your number was initially issued by Aircel. Aircel company is saying that he can't do any thing please help me so that i can get my mobile number once again.i have lodged a complaint on this site on friday and thereafter i got a call from idea customer executive on saturday i.e. 2nd jan 2015 and he said to visit at idea store and take sim after submitting rupees 50. but today i was visited at idea store about 12pm near nirmanvihar metro station opposite of V3S mall Idea store He denied from issuing the mobile number please solve the problem.Thanks.My Alternate Contact number is [protected]

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Aug 5, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your contact details. We will get in touch with you soon with assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

We request you to write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Aircel Customer Care

from Mumbai, Maharashtra

Dear dkj1994,

We request you to provide the following information to identity.

Date of birth:
Last bill payment amount:
Address:

Regards
Aircel Social Care Team