Idea Cellular — Poor response and service

dixitrohit

from Noida, Uttar Pradesh

Address:	Firozabad, Uttar Pradesh, 283204
Website:	www.ideacellular.com

Dear sir
My name is rohit dixit I have a complain regarding your service actually I have activated a offered 3g pack of 5gb in 499 instead of 599 pack which gives 3gb net in my offer this gave me 5gb net in 499.As per your costumer care request to gain the benifite I have activated this pack on call 1212 but I have charged Rs599 and got 3gb pack as normal without any offer.I have called so many time to your costumer service but such a poor response from their side they cut down my call too.Please help me I'm very upset towards this.

Regard
Rohit dixit
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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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