Idea Cellular Complaints & Reviews

Hi,

I have written below mail to idea customer care :
I have been charged around 1971 for 3g usage of 3gb data. I'm currently holding the iplan999 wherein i have selected 24*135mb of data for the last month. I have changed this twice to increase the 3g data and lower the call minutes. I have changed this plan on 18th of march and 28th of march respectively. The bill generated shows that i have been charged for this...

Unwanted calls getting the following Nos[protected], 91 [protected], 91 [protected], 91 [protected], 91 [protected], 91 [protected], 91 [protected], 91 [protected], 91 [protected] so on...

I am a customer from Hyd. Every day a receive a call form one customer service representative asking me to pay my bills of 5, 000/- which does not reflecting in my account at all, and all my bill so far is clear and i don't understand why she calls me everyday and asks me to pay. hence i have stopped answering her calls.
Today after long tine i answered her call and she abuses me over the phone for not answering her calls. This lady...

I have been charged unnecessarily for internet pack ..
Which i had requested for deactivation before the date of bill generation ie 23rd February and was confirmed by the employee at idea store .
Rs200 is added which is not tolerable without using the internet evwn for a single rupee and after deactivation ....

I've been promised by idea that they will give me 500 Mb 2G data for free for 3 months. They have said that I'll receive my data within 48 hrs(I.e. With in 6 march) I didn't received that, then after I filed my complaints to costumer care they said me that my complaint would be resolved within 9 march but then I received call from them and they said me that I'm not gonna receive any benefit. I've been totally cheated by them . Looking forward...

Dear sir / madam

I dinesh chand my mobile number [protected]. I had visited at 10:30am on 01/ 04/ 2016 om teleservices power house mode near bank of baroda behror alwar rajasthan and submit application / one id proof & one photo graph for postpaid connection migration to prepaid. Then they require total outstanding bill payment.When same time i have online payment of my outstanding bill + next six days charges 425 rupees charges...

Hi,
I am holding postpaid sim card of idea, there are many vas services are forcefully activated on my mob no. [protected] during 16 march 2016 to 31 march 2016 and charged rs. 405/- for the same.
I had never requested to start any of the service or started from my end. These services are not being used by me. Kindly stop these services and reimburse my money back.
Vishwanath pore
[protected]....

I have already contacted costumer care and appellate desk but not satisfied ! Following are the details !

Idea mobile no: [protected]

I have lost main account balance while using internet from my mobile !

I have data balance of 5mb data now also but when i have disconnected
Internet main account balance of rs: 42.40 /- deducted !

Credit the wrong deducted balance as it reflect...

Dear sir,
My idea post paid no [protected] nd you genrate the the bill 24/03/216 and i have paid two times -one time paid 950 rupees and unsuccesful but our acount the debit the950 ruppees and money till date did not refundable,
Then again i hve paid the 950 ruppees on 07/4/2016 and this amount successful but till date your side did not provide us the confirmation
Si i request to you pls give me confimation because my...

Hi,

I have an idea number [protected]. I had sent a complaint regarding the change of my post paid plan from 399 to 449 on 3rd april by email but no action was taken. Idea had themselves changed the plan and later said as per your request your plan has been changed which shows how you are trying to steal from the customers. After getting no response on my earlier complaint, i decided to change my number from idea postpaid to...

My name is chaman bisen, i had a mobile connection no. [protected].And i paid due amount of rs 1699 by internet banking.And communication id for this transaction is 95196517.And reference number eici[protected].And i clearly told them to closed this number for always.And i recorded this communication.She told me to just pay the bill and email the payment reference number and just say that you don, t want this number to continue.So after paying...

Hi my name is habeeb from bangalore, My number is [protected] i have always issue with internet and network issue with Idea services . when ever i call for 198 or 121 they are not responding me properly . giving all the wrong information if we ask more clarification they are adding Vas services or disconnecting the calls, kindly prove me the bangalore consumer court number or address. Now its time to show off the company what is Customer power.....

I have ported my BSNL number to Idea prepaid. I have got signal on the new Idea sim but I am not able to do tele-verification by dialing 59059, everytime it says "Not able to connect, please try after sometime". I have tried multiple times and it says the same thing. I tried talking to Customer Care but they just keep trying, you will get connected....

I am using connection with Account No :[protected], same was activated on 23-Jan-2015, Plan was 3300 Advance for 1 year and after that 250 + Tax Per month for 1 GB activated, According same IDEA must provide service up to 22-Jan-16 but they stopped same by 31-Dec and activated 750 per month plan, I requested to reverse the same and provide a revise bill but not a single reply received in written from IDEA, Just told " we will check n revert"....

I have been visiting idea office for the last 3 months for migration of sim from postpaid to prepaid. But the idea office head is not registering and responding on it.
His name is sanjeev guruwara (Idea office, jagdalpur).
Strict action should be taken for his careless and casual attitude..

Divyanshu rai
Jagdalpur
494001...

Dear sir,
Thus swarupa my mobile numeber is [protected]
Idea celluar distruping last 2days again they are sending sms mid night time they distruping relaxation already i raised complaint first time again they will started distruping mid night time i registered do not distrup services also but how to send sms i don't no last time i give a complaint one she called me and she say your number is activated do not distrup services...

I got a call form idea customer care to change my plan from 499 corporate plan to 549 plan so that i can use 2 gb data per month, but no body said that after using that 2gb data, i will be charged extra if i use extra kb, and due to that my bill was for 1882 inr.. i am using idea services for last 1.5 years, hardly my charges was not more than 1200inr, but this time i got a bill of 1882inr due to mere negligence for the sale of 549 plan for...

It's a very shocking matters that idea cellular tele marketing executive use abused when customer request to please disconnect the call ...Today your telemarketing executive calling from [protected] this no.To [protected] on 07/04/2016 05.01 pm and i have received the call and i had request to executive please disconnect the call on normal voice but your executive reply that you are swine ...I am shocked..I hope you will be take action regarding...

The VAS service of socialbook was activated with no request and 45 rs were deducted on 7 april 2016 at 4:48 pm .I request for refund as complaint is filed before 24 hrs for mobile no ([protected])
I had to deactivated the service and took 5 attempts to do so...

I was using idea iplan 999. When i changed the iplan in the last week of the plan getting over i got the plan cancelled and the bill prorated. I was having a total of 6gb with the plan. As i finished using 6gb i thought o[censored]pdating the iplan. But as soon as i updated the plan i saw the unbilled usage increased to 6500. I called the cc right away asking this to be revoked. They said this cant be changed and that the total amount of 6500 should...