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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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475
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 457

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R
rajasekhar2627
from Ponnur, Andhra Pradesh
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Pls give outgoing and incoming calls for the last 3 months

Address:Guntur, Andhra Pradesh, 522601

Sir, im using idea sim cad with mobile no [protected] for the last 5 years so pls give outgong and incomming calls for the last 3 months to my mail id my mail id is
[protected]@gmail.com as early as possible...
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P
Prashanth rockstar
from Nellore, Andhra Pradesh
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Incoming and outgoing calls

Address:Warangal, Andhra Pradesh, 506009

Dear sir
I am using no.[protected], can I get my outgoing and incoming calls, Sir i lost my contacts after i reset my mobile, I don't remember my friends numbers I lost my complete data i dont have any chance if recovery of my mobile contents, I have only one hope that you sir, , , , , , ,
Plz kindly provid me the lost contacts ...
By mailing me at
[protected]@gmail.com...
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U
Unmesh Doshi
from Mumbai, Maharashtra
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Not migrate postpaid to prepaid for above 3 days

Address:Kolhapur, Maharashtra, 416001

I applied for postpaid to prepaid connection. On 4th Apr. Your employees said that because bill pendig issue no connection transfer from postpaid to prepaid. I paid total outstanding bill on 6th April And on 11th April the postpaid sin range gone but till date no prepaid SIM connection range shown. And your employees are not reply properly. My business is stop because of mobile no.so plz start my prepaid idea no. [protected]...
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A
anildesale
from Pune, Maharashtra
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Painful treatment of idea cellular

Hello sir/ madam,
Idea cellular representative call me when I have applied for postpaid to prepaid migration and convince me with discount in bill so that I should not migrate to prepaid. I have refused for the offer and asked him to convert it to prepaid.He accepted the same and inform me it will be done within 24 hrs.It had happened twice in same month.But till this moment my request is not considered instead of that I got message...
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D
Dicks_Divyanka
from Mumbai, Maharashtra
Aug 13, 2021
This thread was updated on Aug 13, 2021
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Deactivate idea juice up service from my mobile

Address:Mumbai City, Maharashtra, 400706
Website:www.ideacellular.com

I received the message as- your juice up has been activated. Amount charged is rs 35.0 /- for 1week. Renewal charge is rs [protected]@15days as applicable. To deactivate sms stop to 155223 your balance is rs.1.17/- while i did not even know anything about it and msg for deactivating is not going through. This is shocking for i have been a content user of your service. Please do the needful and kindly avoid the confusion at the earliest.Anticipating...
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A
anildesale
from Pune, Maharashtra
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Migration of postpaid to prepaid...idea

I have paid latest bill and applied for postpaid to prepaid after confirming outstanding as well as pro rata basis for my 2 postpaid numbers twice.Every time I have got message that your bill is pending. Whenever I visited Idea dealer he also checked the same and confirmed about no bill is pending. In spite of all this,
My request have been purposely denied since @ one month . please refer [protected] and [protected].
Now I have...
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Address:Fatehgarh Sahib, Punjab, 140406
Website:www.ideacellular.com

Respected sir,
I am highly disappointed with the idea postpaid services . I was charged meaninglessly 1300 inr for a month . I refused to pay the bill and asked for details, but none of the customer service agents helped me out. Infact my number was disconnected, due to which i faced i lot of problems .They crossed the limit when i got a bill of 19000 inr and that too just for 20 days .I asked for details and again i got no response...
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K
karanm
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data pack lapse

Website:www.ideacellular.com

I have recharged my datapack o[censored]nlimted 2g pack of rs.298/- on 01/04/16
On 09/04/16 i received a recharge of rs 49/- (This recharge was not done by me as i am already using an unlimited plan so why will i do a fresh recharge in this validity period. This pack was activated mistakenly by someone who was recharging on his no.
But unfortunately he entered the wrong no. So the rs 49/- pack benefits were credited in my account...
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A
amolhalande
from Pune, Maharashtra
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Extra bill charges

Address:411058
Website:IDEA

Sir i having idea postpaid connection, my monthly plan is idea i plan 999, with tax i receive bill all the month around rs. 1400/- to 1500/- that it. This month i got bill of rs. 3855, in which they added prorated overage charges pack name 2024_hh_3g iplan rs.1845.040. Regarding i don't know anything. I just over usage by not more than 50 mb. How it could happen i don't know.
Please help me out for this....
+2 photos
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A
Ani740
from Indore, Madhya Pradesh
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Illegal deduction of money from post paid account

Address:Chennai, Tamil Nadu, 600094
Website:Idea Cellular

Great message from my bellowed idea cellular post paid connection. (My post paid connection number: [protected])

" your mydala deals pack has been activated. Amount charged is rs 35.00 /- for 1week. Renewal charge is rs 35.[protected]@1week as applicable. To deactivate sms stop to 155223."

Neither i activated any service or i have given consent to subscribe any of this service. Any way this is not the first...
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S
sharmeet13
from Delhi, Delhi
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Unwanted advertisements before any call in idea rajasthan

Address:Sri Ganganagar, Rajasthan, 335701
Website:www.ideacellular.com

Before i place any call in idea rajasthan, i have to listen an irritating announcement like
Ab joden apne doston ko idea se aur payen talktime ya itne lakh jeeetne ka mauka etc etc
Before any important call i have to hear this for at least on minute
My father is also very obsessed with it
Customer care person is very difficult to reach
You will have to listen advertisements with thousand times repetition...
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E
eajazkhan
from Delhi, Delhi
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Wrong billing & data details are not showing in my hand set

Address:Nagpur, Maharashtra, 440013
Website:www.idea cellular.com

I am having post paid idea sim No. [protected]. I have activted a new plan on 10/3/2016 because i need more data. As per new plan ie. Rs. 900/month (easy share) i have to get 5GB free internet data usage per month. But data usage alerts is not showing in my handset. every time it shows you are having zero data balance. Many times i visted the idea office situated at Raj Nagar Nagpur, Maharashtra. and also discuss this matter with the office...
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P
Pulin Purohit Inspector
from Ahmedabad, Gujarat
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Not getting talktime balance after online transaction through billdesk

Address:Gandhinagar, Gujarat, 382610
Website:care.ideacellular.com/wps/portal/account/online-recharge/!ut/p/a1/jY9Nb4JAEIZ_i4c9yo5pIdgbadKitg2pMe

Respected sir,
I did recharge of rs.- 310/- from idea official web site through billdesk link on website. Payment has been done successfully and 310 rs. Debited from my sbi account on 3:30 pm on[protected]Monday). Till today i don't get 310 rs full talk time on my prepaid idea mobile [protected]. As e-mail discussion with billdesk, they replied transaction has been done successfully. But sir i did not get balance.
Details...
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V
venkatkiran_2007
from Delhi, Delhi
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Migration from postpaid to prepaid

Address:Ahmedabad, Gujarat, 160062
Website:www.ideacellular.com

To whomsoever it may concern,

Sir/mam,

I am venkateswara rao. Amara, who ported from prepaid tata docomo to postpaid idea no.[protected] in sep 2015. I am a phd student residing inside niper s.A.S. Nagar, sector-67, s.A.S. Nagar, mohali.
On mar 28th, 7:43 pm, i received a mail stating that my request made on[protected] for postpaid to prepaid migration for mob.No. [protected] has been processed successfully...
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A
Annnu1588
from Delhi, Delhi
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Miss behave of executive caller and wrong bill generated

Address:New Delhi, Delhi, 110059
Website:www.ideacellular.com

Dear sir,
My idea post paid no [protected] and you generate the month of feb the bill and i have paid 2500 rupees and unsuccessful but our account the debit and money till date did not refundable,
Then again i have paid the 2500 rupees and this amount successful but till date your side did not provide us the confirmation
Sir i request to you pls give me confirmation . And again the company generate the bill of 2700 and...
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P
Pi₹&@
from Parasia, Madhya Pradesh
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Monthly post paid bills

Address:380058

Nothing has happened so far in my case. My name is prema iyer and my account and payment details are:
₹4476 paid on 7/4/16 for [protected], [protected], [protected] and the net setter..
Ac no[protected]
Have not recd acknowledgement...On the contrary you have disconnected my services of sms etc and repeated phone calls to idea care and idea suntech ahmedabad is yielding me no results. When contacted idea suntech says...
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R
RAKESH KUMAR SINGHANIA
from Noida, Uttar Pradesh
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Wrong bill generated for calling unknown number

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

This is regarding the wrong bill which is generated by idea, below are the details of my user account.

Mobile number -- [protected]
Account number[protected]
Bill date ---- 10-apr-2016
Billing amount ---- 1540.03
Due date---- 25-apr-2016
Registered mail id --- [protected]@gmail.com


They have charged me rs. 1143.00 extra for the call which i have never ever made...
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T
Tukul Parida
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Data packs

Address:756135
Website:Www.ideacellular.com

After the recent launch of 4G in ODISHA Idea Cellular strike off the 2G UNLIMITED DATA PACK of Rs 199.

All other states of INDIA has atleast one UNLIMITED 2G DATA pack.

PLEASE REINTRODUCE THE UNLIMITED 2G(without 4G) DATA PACK of Rs 199 FOR THE STATE OF ODISHA ALSO.

Idea Cellular did unfair for Odisha State.

THANK You

Waiting for the Response...
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A
Angie Adrino
from Mumbai, Maharashtra
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Get miss call

Address:Mumbai City, Maharashtra, 400037

I got a miss call from one idea number,
and when I call on same number then that mobile is switched off
I am worried about this matter and wish to know who si this doing so kindly give me his name and address
number is [protected]

send that address and name on my email [protected]@yahoo.com...
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R
Rohit Kapani
from New Delhi, Delhi
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Postpaid bill generated without knowledge rohit

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:www.ideacellular.com

I requested for change in my post paid plan on 18 mar 2016 and got it changed on same day.
But bill generated on 20 mar 2016 is showing extra rs 700 charges of data pro ration.
If such amount was to be paid then why it was not cleared to me at time of plan change.

I request to give waiver of this extra charge as im willing to pay the remainder bill.
I have been regular customer for past 2 years.
Request...
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