Idea Cellular Complaints & Reviews

I have been using idea postpaid number [protected] since two years. My data usage exceeded by 2.25 Gb in my last billing cycle for which I have been charged 2375 Rs. When I call helpline or visit idea office, am promised waiver on these charges and request is being taken. But very next day I get message saying the request can't be processed. Same thing has happened thrice in last 15 days. Only waiver I got was some 450 Rs which is nothing....

With a view to get the better connectivity i have switched over to idea post paid from bsnl postpaid but regret to notice that my decision went wrong bsnl was better.

Data network of idea is very poor in my office at arera hills near income tax office, bhopal and at my residence at char imli bhopal as well.

I am a regular user of data and very much dependent on it for various purposes. I think i have to bear...

I am received new card fro idea dealer before two months which is already registered with some one others name.
Daily we received call for that name which is daily disturb to me.
Why such a sim then issue to me ? this is not acceptable & many disturbances to me due to this. is any solution for this issue or to tell everyone who is called me for such a name ?...

As soon as I recharged with Rs. 103, I got 300mb 3g data, and in next 5 min 200 mb data is deducted. I called customer care, but it was of no use. I double checked that all my background processes were off. Moreover, background app refresh was already off. Data was turned on ONLY for whatsapp process.
And still, in next 5 min, without doing any activity, I lost remaining 100mb as well.

P.S. : 300 mb is good for me for...

My idea sim card post paid always creating problems while roaming during delihi, up, bihar, rajasthan, gujarat. It is not working during my visit to other state . Incoming and out going call are not being connected. This problems faced by two three peoples to whom i have discussed. Kindly idea cellular company to be asked why they are doing such things. Even they charged for full monthly rental charges....

Hi i'm Kasinathan, I tried to change my no from postpaid to prepaid the showroom people told me that we won’t change the no to prepaid if it is not more than 6 month of purchase and mine is 4 month old, (my company gave me a new postpaid number so I don’t need this one, so I tried to change) But when I call the customer care they told me that there is no time rules to change it is upon to the customer, the Showroom People told that this...

I own [protected] i have opted for 199 i plan. which I modified in between month for which i have been charged 5430 on pro ration based. my credit limit was 1650 and company did not intimate me about credit limit and also according to guidelines of trai customer should be intimated about his credit limit and should be also intimated on reaching 80% of his credit limit. and also there is no where explained about pro ration CAF, Startup kit,...

Dear Sir,

My Name Is Vijay My Idea Mobile is No [protected] Recently got Idea 4G sim swap.There was 1GB free data offer, I called ur customer service people they also conform, after that got the offer..but on using 4G internet my entire balance got drained, contacted your customer care and your customer care executives refused to register my complaint.and they are not educated they dont know anything i ask u only one thing...

I am using idea sim card which is [protected] on 28th april’s night around 12.30 am my balance was something like 293rs. Then i has subscribe the night internet plan which is 79rs internet for one night so my rest balance is 214 then i was using internet until 3.30 and suddenly message popup huva ki your balance is only 0.05rs.. And still mera internet abhi bhi 20 mb baki tha so i called to customer care but they are not giving any information...

I have never used idea services in my life but i have received demand notice. They are not even checking if the email is going to correct sender or not. If i get one more email from them i will go to consumer court. And how annoying these emails are...they say it is automated email so even i[censored] respond it will go to unmonitored mailbox. Also in the entire email there is no details provided for customer support. Only links provided to make...

Hello

On 24th i recharged my number [protected] twice with rs40, i received
The confirmation for both the recharge but haven't received balance twice
It was 40 only. First recharged was from my bank app then my idea app.
I called the cc guys many time but they simply said we are unable to help you
And they are not even ready to take the complaint. I logged the complaint
Through idea app...

Resp sir I have taken a sim on 31 March 2016 namly Rani Bala [protected]... On date[protected] I got message saying that your credit limit is over and Bill was of 1170 ...when I inquired about that then I came to know that my plane was changed ..so Internet charges are added..but I have take 299 netset plan.ACC.to which I have unlimited 2g data and 1 GB 3g data...then how could I be charged 835 for net charges...pl do the justice... I have...

Respective Sir/Madam,

I am Bhavesh Patel from Vapi, Gujarat and I am not satisfied with your Idea cellular services.This is second time I am facing issues with your Idea office of Vapi. They are not providing proper solution to customer. I have gave them my documents on 21st april 2016 & till this date my post paid to prepaid conversion is not done. I am facing so much issue because it is my one & only number. I am not able...

Bad customer service, no proper response from customer services, continuous issues with networks and improper solutions and lack of response regarding complaints, showing invalid email id's and invalid numbers for contact .Charging unnecessary money on calls regarding complaints that are on idea's fault.No proper contact numbers for contact.All these are causing difficulty in day to day life and missing of emergency calls which should grieved....

Dear sir,

I call in customer care for some quires but that time customer care representative talk very rudely and shout i said him don't speak like, that time he abuse me after that time i also abuse him but he speak is very rudely please check call he also said i off your card.


Please do something and replay me my mobile no is [protected] customer care call time - 2:20 pm

Anther voice...

Dear sir/madam,

Please deactivate the sim no. [protected]. We are the dealer of hp gas namely kitchen queen at salt lake, sec-v, kolkata-700102. Formerly our company hpcl tied up with your company for hp gas booking system. Now there are no tie up between hpcl and idea. So our mobile no. [protected] no need at present. Please deactivate the sim with immediate effect....

I did a data recharge on 18th april for rs.169 with validity of 28 days and data benefit of 512 MB
Today is 28th April.Now my data balnce is nill and my phone balnce is being used for data.
Today I again did a recharge of 1GB.
Why do I need to do a second recharge within a week span?I don't use much data.Only use whats app which doesn't require this much of data.

I want my money back
This is ridiculous....

Hi this is boopathy from bangalore.On 21st Apr My postpaid porting was successfully registered with idea from airtel.from 21 st to 23 rd i did not get any network and after that i have received new sim card on 23 rd april.As per idea team the offer is unlimited STD and local calls with all over india roaming free and 7GB 4G network free for a month.the plan is Rs.1150.the problem is i was travelled from bangalore to vijayawada on 24th april.when...

I used idea postpaid eight years back and closed the account paying the due. After 8 years i am being sent a legal notice for a payment of Rs771 against account number[protected].

I called up the numbers provided in the email for breakup of this amount she says i am not from idea, i am calling from court, and cannot disclosed.

I still have the email with me which i last sent Nov 12 2008 for settling down the...

I was using idea cellular services and closed the connection since 2 years. I was asked to pay a fee of rs. 635 though i paid while closing. Again just to avoid confusion i paid the amount on the number provided by idea customer care executive ([protected]) as my number was appearing in express pay list.

I sent the receipt of the same to shreya desai (Happdeal. [protected]@gmail.com) but the payment was not updated. Now i got the mail...