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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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475
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 451

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P
Prakash Karad
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Unauthorized charges

Address:Mumbai City, Maharashtra, 400022

My number [protected] you have charged me for data usage saying I have used 2gb data within 2 days that is between 13th march to 14th march and then i have ported my number. I never got this much bill till i was usuing idea services as my request went for port they have sent me this internet charges, saying i have used this much data, while before porting i have paid my bill and i have paid paid extra amount on top of the bill. When i paid...
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V
vvsreddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting happened sim card not delivered

Address:Bangalore, Karnataka, 560095
Website:www.ideacellular.com

Hi,

This is vijaysagar having the mobile number [protected] ported from vodafone to idea. I am asking to send the sim card from the day one to the abhishek (Mobile number:[protected] who is contact with me, . But finally the some how after the 20 days the porting happened and vodafone sim card got decativated on saturday night 11:20 pm, from that time i am unable to contact and it affected my daily routines a lot.
br...
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A
aleem786
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted calls and deduction!

Address:Hyderabad, Andhra Pradesh, 500001
Website:www.ideacellular.com

I have already contacted customer care but the waste fellow saying that from my end usage where as the call received advertisement i have disconnected call and sports pack activated message received three times and charged rs: 5/- for subscription !

I have told th complaint 2 times but 2 waste fellows care persons saying system showing use originally by your end content download, i ask these waste fellows in feature phones...
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S
Shivang S. Patel
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number 9099022117 been deactivated without prior intimation

Address:Navsari, Gujarat, 396321
Website:www.ideacellular.com

Dear Team,

This is in regards to a number that i used earlier [protected] with idea cellular Gujarat circle, i was visiting USA for 6 months and availing there service of keeping the number in safe custody was asked to pay advance bill plus 300 Rs to have it under my name, which i did in October 2015 with shiv communication in town called as bilimora under Navsari district, on returning back i have been taken back and forth...
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A
ajay0218
from Mumbai, Maharashtra
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Mobile sim not activated

Address:121006
Website:Ideacellular.com

I convert my network operator from airtel to idea.For 2 months it is fine.After 2 months my sim got disabled by idea.I connect with customer care and they told me to submit remaining bill of airtel and give the receipt to local idea store. I did exactly that but my number is still disable.
I submit the airtel bill invoice to local idea store address sector 9, faridabad ph.[protected].
The behaviour of staff of that store is...
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A
Amolh1991
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction of 41 rupees

Address:411023

I am amol and my mobile number is [protected]. I was using internet and have a sufficient data but my balance deducted for usage of data. I have screenshot that i have data of 1.84mb but they have deducted 41 rupees of balance from my account on date 02/05/2016 at 04:22pm. I called customer care to complain but they don't accept my complain. What to do??...
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K
Khushboo Dhingra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network and internet issue

Address:110032
Website:idea

On 01 may i contacted 198 for complain and these executives dont know how to speak with their customer .Even I wasnt hyper, i was just asking him networks are not there still my internet pack in which i got 150 mb and hardly i used it for 15 mins accurately, after that i got a msg only 70 mb is left n in night i used it for half an hour n left mb is 61 and then in the morning today i used for 5-10 mins n after that i got the msg only 10mb...
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Hi, I had made two recharge. Rs 1847 - 13GB unlimited data plan Rs 2249 - Unlimited Local, National, Roaming (Incoming & Outgoing) calls; Free 7 GB 3G Data & 100 Local/National SMS/day Rs 2249 plan had overridden my Rs 1847 plan. i.e. I only got 7 GB worth of data and have been charged Rs 60 for data usage after that. No where on the website or in the plan information, it is mentioned that second recharge will override the 1st data plan....
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P
ParulShri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I don't get my balance or refund after rechage

Address:Gwalior, Madhya Pradesh, 474001
Website:www.ideacellular.com

Dear team,
I have done recharge of 200 rs in my idea number [protected] but i didn't get neither balance nor refund..
I have done my rechage on date:[protected]:46:36 and my trasaction id is:-fsm[protected] and rechage done by www.ideacellular.com.

So this is my humble request that please refund my money ..

Thanks for your consideration..

Regards
Parul shrivastava...
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D
Ddsam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:New Delhi, Delhi, 110008
Website:Ideacellular.com

Hi
I was using postpaid number [protected] delhi circle and number permanently disconnected on 6th of february 2016. As per the company policy the consumer is entitled to receive the security amount via cheque within a period of 60 days from permanent disconnection of the number.
I wrote to costumer care regarding the issue for more than 20 times but they don't bother to reply.

See how clever, cunning, shameless,...
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B
Biswajit2050
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No offer for customer like others.

Every time i was recharged with rs 91 and got 1gb 2g for 28 days. But yesterday i was recharged with rs 91 and got only 300 mb data. This is not fair. Other idea user getting 1gb data where as i recharged my no frequently and not getting any offer. I completely fade up with idea. If i will not get 1gb data then i surely port out my number to other operator of my choice. My idea no is [protected].i was informed about the issue to your social...
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A
abhinav tiwari haridwari
from Mumbai, Maharashtra
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Fraud by a person named akash verma introducing himself as a idea customer care officer

Address:Haridwar, Uttarakhand, 249403

A person named akash verma call me on 26 april 2016 from mobile no [protected] and says me that he is a idea customer care officer and called me becouse i am the lucky customer who won 25 lakh rupees lottery.In response to that call i talked with him and he ask me to submit `18200 rs as a token money in a account for further procedure. He assured me that this account is a official idea's manager account. So due to such assurance i transfer...
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N
Naresh Karthik
from Chennai, Tamil Nadu
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Complaint against store manager and team leader

Address:Chennai, Tamil Nadu, 600057

My num[protected] .. Naresh… Apr 27 2016 I have called to the customercare regarding deduction of main balance.. store manager giving me the fake details and making me to wait for 4 days.. he said he will call back with in 48 hrs but still I don’t receive any call from customer care.. the name of the store manager is also fake telling the name as subramani.. its actually i got a message as u got free sms pack.. it will be charged for the...
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A
anuj_612
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High billing

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.ideacellular.com

Hi
My mobile no. Is [protected]
A/c. No.:[protected]

Am an idea customer since 5yr. Normally i get below 500 bill every month. Once or twice a year (During my vacation) my bill jumps to 1500 approx.

I got a bill of rs. 10000 + this time. I called customer care and got to know that i have been charged 8500 approx for data usage during international roaming, actual mobile bill is only 1500...
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Address:Indore, Madhya Pradesh, 452005

From last few months, there are false charges included in my bill. For march 2016 month also they have included below charges which are not correct -

1) gamepind charges: can you please let me know when i opted for this services. I have multiple time said you that i never opted for this services. Why are you charging for this. This is not fair and i am not going to pay for the services which i am not using.

2)...
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L
lourdu
from Visakhapatnam, Andhra Pradesh
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Wrong recharge and change

Address:620001
Website:idea.com

My phone number: [protected] . I wrong recharge for this number Rs 29 2G net. So, please please please please refund this amount my bank or please change to refund talk time amount. I feedback you for your email address but you inform me unable to change this amount so I very very sad. Atleas please this 29 Rs credit mobile balance please please please....
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M
Mahendra Tekade
from Akot, Maharashtra
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Dedication of amount

Address:Amravati, Maharashtra

I am using mobile & used idea card for communication. [protected] my mobile no. on date 28.04.16 time 16.21 company send me massage to thanks for giving your consent you have been charged Rs. 3 for day. Dial any number and indulge in unlimited fun but i am not giving consent .
I am calling to customer care and talk to Mr. Dhyaneshwer he said company sent you message at 16.01 but in my mobile no any message received on 16.01. said to...
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B
binojjohn
from Pune, Maharashtra
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Over charged bill

Address:Pune, Maharashtra, 412201
Website:www.ideacellular.com

I am having a post paid connection of idea cellular. Last month i had a heavy drop call and run of loss of 4 lac amount in business because of them. I called many times to customer care for which i had many drop calls. Sometime lucky enough to talk to them and i told my problem and told very clearly i wont pay for call drop service. But they dint pay nay heed and charged me with over charged bill including drop call service for evry second...
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H
Harry Gujral
from Delhi, Delhi
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Sales Fraud

Address:New Delhi, Delhi, 110018
Website:www.ideacellular.com

Took a new Idea Connection after talking to Abhishek @ [protected] & [protected] two weeks back.

Promised to give me [protected] as number which he later refused and offered [protected].As I had no option left I accepted the other number for which Verification was supposed to happen.

Didnt get anyone to verify my details and received a sms that my verification was not successful. From the time I got this message...
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R
rghu_kmr1
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Postpaid number activation

Address:Sambhal, Uttar Pradesh, 244302

Good evening!

I already port my connection to idea postpaid last week. I have submitted my UID for proof and companies letter head for address proof as I am working there. Verification already done two days before however still number did not start.

Number - [protected]

Kindly look at this matter and provide resolution quickly.

Thanks in advance for your cooperation.

Thanksbr...
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