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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
1034
475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 450

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S
Swami Rajwade
from Ambikapur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair deduction

Address:497001

Today on 7/05/16 I recharged my no. with 40 rupees.
Then I checked my account balance that was around 31 rupees.

After around 1 hour I again checked my balance then I shocked it was only rupees 0.25 left on my account.

At that time I called customer care to know the reason behind it But he only said that you used internet that's why your balance was deducted
Which was very shocking to me because...
+2 photos
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S
Shik.chik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False charges in ny bill

Address:New Delhi, Delhi, 9911922929

Idea cellualr is india's worst connection, they are already famous for thr network problm, but they are also committed in providing bad customer support... As i m using a post paid connection, this company has charged me for international roaming services.. Which i hv already deactivtd long time back.. I had requested several times to the company representatives by sending various mail and also phone calls but they still continuing adding...
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M
mangirish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfied service and unwanted charges by idea

Address:Mumbai City, Maharashtra, 400014
Website:idea

Dear

Regret to inform that i am totally unsatisfied with idea service.

I am one of the oldest customer using service almost 8yrs, i am not happy with the way customer care colleagues treated the other day.

My name is mangirish mohan naik, working with m/s. Ceebinas airport services pvt ltd as a duty officer.

I have 03 connections with i. E
[protected] - govt. Plan with 3g (Rs.100...
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A
Ashvin Manwar
from Delhi, Delhi
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Regarding sim card

Address:New Delhi, Delhi, 110060

Not providing good service.i try to contact them they give here and there answer.so kindly help with this regard.
My card is of Maharashtra region.Issue with card is I lost my sim I want same number so I call customer service centre .They told me that any idea care center charege some money .so I go through this but they told me that u r card is not available here u have to go to here and there .I already visited 3 care center. Is...
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G
gknarang
from Basi, Punjab
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Overcharging in bill

Address:Chandigarh, Chandigarh, 160047
Website:Idea

I am having a post paid connection of idea cellularand the company has charged me vas charges for two months i.E.Feb, 2016 and march 2016 in my bill without any reason as i had not made any request for for vas services.I had requested several times to the company representatives by sending various mails and also on phone with customer care. But no response from the company.


My refund is rs.344/- from the company which...
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M
mayurteju
from pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Huge postpaid bill

Address:Pune, Maharashtra, 411028

Hi, i am mayur using idea postpaid since last year . My no is [protected] . Last month i change my plan 549 to i plan 299 . In which i selected 8 packs which contain 400 local minute and 1 gb 2g data . After i finished with my free data i got msg frm idea company that to huge savings on internet get booster packs worth rupees of 50, 75 and 100 . I use them as i needed and took another booster pack within pack . But i got surprize when the...
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U
umesh088
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against poor service and change for idea bill plan

Sir/madam
As we are using a corporate account from last 3 years in name of m/s jai durga properties, near pnb, landran kharar road, mohali (Pb.)- 140307 of idea cellular ltd. In which we are using three mobile numbers i.E
+[protected]
+[protected]
+[protected]
Out of which the monthly idea bill plan of +[protected] is rs. 999/- (Rupees nine hundred ninety nine only). And on 22.04.2016 i gave...
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A
Anil Kumar 5951
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg. automatic activation unnecessary vas of rs. 180 without my permission (9837015390)

Address:Moradabad, Uttar Pradesh, 244001
Website:www.ideacellular.com

This vas service has activated automatically on my mob no. [protected] and i have received activation msg after that i called customer call and complaint against unnecessary service. Customer care executive has advised me that this complaint to be filed after bill generate. I called the customer care for many time but they are not success to filed my complaint for removing unnecessary / extra chare of rs. 180 against midnight movies vas charges....
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F
Fenil dhariya
from Vapi, Gujarat
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Paper bill not received

Address:395004

My name is fenil dhariya
My idea number is [protected]
I was activate my idea prepaid connection to postpaid connection
So as i was want first bill by paper bill which cost is 50 rs.

So i was agree with them
And
My bill genration date is 25th
So i was get two messages from idea
1st message for bill genrated
2nd message for bill dispatched
But still i did not get...
+1 photos
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V
vijay meel choudhary
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network problem in idea company

Address:332411

this is vijay meel from village sonthaliya via-baori gram panchyat baori near town reengus

dist sikar rajasthan pin 332411 we are having network problem in idea company all mobile

phone in my village by all villager from lat 6month o i am requested to company management

please rectify this problem on urgent basis we are having 400 connections in my village

from your company....
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M
maipal reddy
from Hyderabad, Telangana
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Activated Mydala pack without any information to me

Address:500040

How can you activate a pack without knowing to the customer. what is Mydala and they charged me 35 per week. i received the below message.

date: May 5, 2016
Your Mydala deals has been activated. Amount charged is Rs 35.00 for 1 week. renewal charge is 35.[protected]@week as applicable. To deactivate sms STOP to 155223.

I sent an SMS for deactivation but they sent me another SMS.

Dear customer, below...
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C
concept Services
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment of idea bill not paid to the company

Address:Jaipur, Rajasthan, 302020
Website:irecharge.com

Urgent reminder... I am nitin kumar and i had paid rs. 750 towardsmy mobile no. [protected] of idea. The payment has been deducted from my but yet not paid to idea company thus my mobile has stopped from outgoing calls. You have said by message that you will transfer the amount ti i wallet but you site does not have the facility of i wallet... The transaction id : 0sw80xi79hsgj7b472nw dated[protected]... Please do the needful at the earliest......
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R
Raoulzone
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea power flash message problem

Address:Mumbai City, Maharashtra, 400049
Website:www.ideacellular.com

I am fed up for the idea customers service because they no nothing about there job they are no help to me on this issue regarding inbuild idea power flash message service in there sim card as I talked about it so many times with the customer care they have been saying its a cell phone setting problem when there is none, like any other services provider like Vodafone, Airtel, they have inbuild option within the sim application to stop and...
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K
Khushboo Dhingra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet deduction issue

Address:122001
Website:IDEA

Same concern today only i e.[protected] i recharged my number two times by 11 rs in which we get 30 mb each.But only after using it for 5-10 mins n the mb left only is 10 n after that only 2mb .I am really pissed off with this idea company please solve this issue now only and i want mb back on mh number which is [protected].And this company is making fool of their customers.Earlier mh dad was also using idea his number is [protected], and due...
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N
Nimesh Kanoja
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges on data pack pro-ration

Address:382418
Website:www.ideacellular.com

I had idea postpaid number which is ported out last month but the last bill usage is showing 0. and Charges on Data Pack Pro-ration is 1302 rs only for data.The bill plan was only rs.249 per month and they are charging 1508 rs for 6 days Pro-ration.Very disgusting.also the credit limit is 1300 so how it can go over it??

Account No.[protected]
bill no, [protected]...
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A
ashutosh1234
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding bad network

Address:New Delhi, Delhi, 110008
Website:www.ideacellular.com

Hello

My name Ashutosh Kumar and Mobile no is [protected] and Alternate no Is [protected]. Last 3 month I am very dis point to Idea cellular Network services and idea customer care executive given very bad performance. When i Called CCE and told complain regarding Network They do not give sufficient response and always told that your problem resolve within 1 week but they response was very bad. Finally I Decided to Port no in...
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H
Hardik Chopda
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Regarding 2g speed in mobile

Address:Rajkot, Gujarat, 360005

I have recharged with 199 unlimited 2G plan.though I have not used more then 1.25 GB, still your net 2 G speed is very slow. I have talk with your customers Care executive he also not give proper reply and behave rudely. If this type of behaviour done to customer then I will sure portable my number to other cellular company. Kindly solve my problem....
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K
kasi nathan
from Mumbai, Maharashtra
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Worst cellular network who doesn't know how to activate a sim card...

Address:Madurai, Tamil Nadu, 625016
Website:www.ideacellular.com

I have already made a compliant about my problem (https://www.consumercomplaints.in/idea-cellular-postpaid-to-prepaid-change-irres...) but it has been 8 days still both the showroom & customer care peoples haven't taken care of customers my contact no is:[protected], my unactivated useless idea sim is : [protected].

Idea cellular please don't copy and post this again :

(Dear...
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V
vinay mathiya
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet failure

Address:Lucknow, Uttar Pradesh, 226002
Website:www.ideacelluar.co.in

I am not able access internet from last 4 days at all even 3G is also not working i have checked this in many cell phones but then also net is not working so reslove my issue even E sign is also not display some times i am in urrgent need kindly slove my issue there is technical fault no one is not able to access net properly my be the network department is not known please inform...
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T
Trinadh Kukkala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim activation (prepaid)

Address:Hyderabad, Andhra Pradesh, nivedita1988
Website:www.consumer complaints

I am the customer of several years with your company with mobile no.[protected](Prepaid).My instrument was stolen/lost on 01.05.2016.On the same day i informed the same to your customer care centre located at near red tank,
Vanasthalipuram, hyderabad and the said sim was blocked.On 02.05.2016 i visited personally and requested them to reactivate the same number on my new instrument.To my surprise, they told that said number registerd...
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